90 Day Challenge: Recognition + Reward = Retention
1. The 90 Day Challenge
Recognition + Reward = Retention
2. 1. How do you recognize a “good” student?
2. How do you recognize a “bad” student?
3. How do you reward a “good” student?
3. • We want to retain the student, and
advance them through the program.
• Retaining is meeting expectations,
advancing is exceeding the expectations.
• 90 Day Retention does not stop at the 90
Day Mark. Nor does it start or stop with
one department.
6. • Recognize the past is in the past...
• Speak to their future NOW , not the past
THEN.
• Only speak to the past as a reference point
for their future , not a rehearsal of the past.
• Notice the past, not their past... We cannot
place ownership on something or someone in
has passed.
7. • Relate to the person they were..
• Relate to the person they are...
• Relate to and congratulate the person
they are becoming...
8. • Respect the person they were..
• Respect the person they are...
• Respect the person they are becoming...
9. Restore their life.
• We don't have control over students.
• We are "SET" in authoritative positions to
influence them to "BECOME" better to do
better. Become then do.
• We do not think for the student, we teach
them what to think about and how to
BECOME better thinkers.
10. Students are customers.
• Students are customers and are always
right in their own eyes. And they are!
• According to their train of thought.
11. We are supervisors..
• We are responsible for overseeing their lives.
• We are to “EMPOWER” not “OVERPOWER.”
• If you knew how many lives you were
responsible for, you would become more
responsible.