SlideShare a Scribd company logo
1 of 16
Regard By
MUHAMMAD ISHTIAQ
KFC
Introduction
 Products are made on the motto of *crispy outside, juicy inside*.
 Started in 1930 by Hariand sanders the founder of KFC .
 Cupola holds the master franchise rights to operate KFC in Pakistan.
 North Region including Lahore, Rawalpindi and Islamabad (Punjab).
 South Region including Karachi and Hyderabad (interior Sindh).
History
 Sanders Court & Café:
March 20, 1930; 92 years ago
North Corbin, Kentucky, U.S.
 First franchise:
September 24, 1952; 69 years ago
Salt Lake City, Utah, U.S.
 Headquarter
1441 Gardiner Lane
Louisville, Kentucky, U.S.
Dallas, Texas, U.S. (global)
Vision and Mission
 VISION
To be leading integrated food services group in Asean region
delivering consistent quality products and excellent customer focused.
 MISSION
To maximize profitability, improve shareholder value and deliver
sustainable growth year after year.
OBJECTIVE
 Build an organization dedicated to excellence.
 Consistently deliver superior quality and value in our products and services.
 Maintain a commitment to innovation for continuous improvement and grow,
striving always to be the leader in the market place changes.
 Generate consistently superior financial returns and benefits our owner and
employees.
Hierarchy chart corporate level
Operational level
PRODUCTS OF KFC
 KFC Pakistan provides 100% halal and hygienic products to its customers.
It offer a variety of finger-licking products, some of which are as follows:
1. Crispy fried chicken
2. Zinger
3. Twister
4. Hotshots
5. Chicken Burger
6. Hot wings
7. Fish Zinger
8. Nuggets
9. Corn on the cob
10. French fries
SWOT ANALYSIS
Swot analysis
 Swot Analysis:
 Strength:
 Strong and experienced Management
 High quality raw material
 Pure and hygienic product
 Weakness:
 High production cost then competitors
 Shortage new product development
Swot analysis
Opportunities Threats
1.Increasing demand for healthier
food
2.Home meal delivery
3.Introducing new products to its
only chicken range
1.Saturated fast food markets in
the developed economies
2.Trend towards healthy eating
3.Local fast food restaurant chains
4.Currency fluctuations
5.Lawsuits against KFC
Sector Segmentation
 1. Measurable: It is the level to which the size and purchasing power of resulting
segments is measured
 2. Substantial: It is to know, whether chosen segment is large enough to
necessitate consideration and whether it is profitable or not.
 3. Accessible: This criterion determines that how consumers in the segment are
reached by suitable marketing communications?
 4. Differentiable: This criterion is set to know how the segments are different from
each other and how they respond differently to various marketing mix elements
and programs?
 5. Actionable: This criterion shows that how an effective marketing program can
be formulated to get results from the selected segment.
Segmentation
 Product
 Price
 Place
 Promotion
 People
Porter 5 forces
 Threat of New Entrants
 Threat of Substitutes
 Bargaining Power of Customers
 Bargaining Power of Suppliers
 Competitive Rivalry
KFC Future & way forward
 Chavez spent 11-and-a-half years with Nintendo where the
focus was on expanding from a core gamer audience to new generations of
consumers. He finds similarities in his role at KFC where he hopes to add
some hot sauce to KFC’s branding outreach to a wider and younger audience.
With its new agencies, KFC is looking for its partners to integrate the brand
within cultural conversations, but also deliver deeper consumer insights than
before.

More Related Content

Similar to KFC.pptx

OnLine Restaurant Business plan for an entrepreneur
OnLine Restaurant Business plan for an entrepreneurOnLine Restaurant Business plan for an entrepreneur
OnLine Restaurant Business plan for an entrepreneurniranjan nahak
 
Product launch- Cake premix
Product launch- Cake premixProduct launch- Cake premix
Product launch- Cake premixGangesh Pathak
 
Shan And National Competitor_Our Project on [Aroma Foods]
Shan And National Competitor_Our Project on  [Aroma Foods] Shan And National Competitor_Our Project on  [Aroma Foods]
Shan And National Competitor_Our Project on [Aroma Foods] Salma Khaliq
 
Nutritious biscuit : Ragi Biscuits
Nutritious biscuit : Ragi BiscuitsNutritious biscuit : Ragi Biscuits
Nutritious biscuit : Ragi BiscuitsMD SALMAN ANJUM
 
1KFC PPT. COM.pptx
1KFC PPT. COM.pptx1KFC PPT. COM.pptx
1KFC PPT. COM.pptxGuGan6
 
Marketing Strategy Of Mcdonald's In India
Marketing Strategy Of Mcdonald's In IndiaMarketing Strategy Of Mcdonald's In India
Marketing Strategy Of Mcdonald's In IndiaAakash Khandelwal
 
ORGANIZATION BEHAVIOUR
ORGANIZATION BEHAVIOURORGANIZATION BEHAVIOUR
ORGANIZATION BEHAVIOURKalai Vaani
 
Business plan entrepreneur
Business plan entrepreneurBusiness plan entrepreneur
Business plan entrepreneurBilal Qureshi
 
Summer traning final report
Summer traning final reportSummer traning final report
Summer traning final reportSoumya Sahu
 
Kfc presentation
Kfc presentation Kfc presentation
Kfc presentation JiyaaNaqvi
 
Businessplanpresentation 091220042538-phpapp01
Businessplanpresentation 091220042538-phpapp01Businessplanpresentation 091220042538-phpapp01
Businessplanpresentation 091220042538-phpapp01Luna Luna
 
Sun Flour Baking Co Business Plan
Sun Flour Baking Co Business PlanSun Flour Baking Co Business Plan
Sun Flour Baking Co Business PlanRayOrtega12
 
McDonalds in India- A case study
McDonalds in India- A case study McDonalds in India- A case study
McDonalds in India- A case study Asith Paul.K
 

Similar to KFC.pptx (20)

OnLine Restaurant Business plan for an entrepreneur
OnLine Restaurant Business plan for an entrepreneurOnLine Restaurant Business plan for an entrepreneur
OnLine Restaurant Business plan for an entrepreneur
 
Product launch- Cake premix
Product launch- Cake premixProduct launch- Cake premix
Product launch- Cake premix
 
Shan And National Competitor_Our Project on [Aroma Foods]
Shan And National Competitor_Our Project on  [Aroma Foods] Shan And National Competitor_Our Project on  [Aroma Foods]
Shan And National Competitor_Our Project on [Aroma Foods]
 
Fast food industry
Fast food industryFast food industry
Fast food industry
 
Fast food industry
Fast food industryFast food industry
Fast food industry
 
Nutritious biscuit : Ragi Biscuits
Nutritious biscuit : Ragi BiscuitsNutritious biscuit : Ragi Biscuits
Nutritious biscuit : Ragi Biscuits
 
Mc donalds 4P
Mc donalds 4PMc donalds 4P
Mc donalds 4P
 
1KFC PPT. COM.pptx
1KFC PPT. COM.pptx1KFC PPT. COM.pptx
1KFC PPT. COM.pptx
 
Marketing Strategy Of Mcdonald's In India
Marketing Strategy Of Mcdonald's In IndiaMarketing Strategy Of Mcdonald's In India
Marketing Strategy Of Mcdonald's In India
 
Research paper on kfc
Research paper on kfcResearch paper on kfc
Research paper on kfc
 
ORGANIZATION BEHAVIOUR
ORGANIZATION BEHAVIOURORGANIZATION BEHAVIOUR
ORGANIZATION BEHAVIOUR
 
Business plan entrepreneur
Business plan entrepreneurBusiness plan entrepreneur
Business plan entrepreneur
 
Summer traning final report
Summer traning final reportSummer traning final report
Summer traning final report
 
Kfc presentation
Kfc presentation Kfc presentation
Kfc presentation
 
Businessplanpresentation 091220042538-phpapp01
Businessplanpresentation 091220042538-phpapp01Businessplanpresentation 091220042538-phpapp01
Businessplanpresentation 091220042538-phpapp01
 
Sun Flour Baking Co Business Plan
Sun Flour Baking Co Business PlanSun Flour Baking Co Business Plan
Sun Flour Baking Co Business Plan
 
ashmita
ashmitaashmita
ashmita
 
Kfc final
Kfc finalKfc final
Kfc final
 
National food
National food National food
National food
 
McDonalds in India- A case study
McDonalds in India- A case study McDonalds in India- A case study
McDonalds in India- A case study
 

Recently uploaded

Ho Sexy Call Girl in Mira Road Bhayandar | ₹,7500 With Free Delivery, Kashimi...
Ho Sexy Call Girl in Mira Road Bhayandar | ₹,7500 With Free Delivery, Kashimi...Ho Sexy Call Girl in Mira Road Bhayandar | ₹,7500 With Free Delivery, Kashimi...
Ho Sexy Call Girl in Mira Road Bhayandar | ₹,7500 With Free Delivery, Kashimi...Pooja Nehwal
 
Call Girls Dubai &ubble O525547819 Call Girls In Dubai Blastcum
Call Girls Dubai &ubble O525547819 Call Girls In Dubai BlastcumCall Girls Dubai &ubble O525547819 Call Girls In Dubai Blastcum
Call Girls Dubai &ubble O525547819 Call Girls In Dubai Blastcumkojalkojal131
 
VIP Russian Call Girls Gorakhpur Chhaya 8250192130 Independent Escort Service...
VIP Russian Call Girls Gorakhpur Chhaya 8250192130 Independent Escort Service...VIP Russian Call Girls Gorakhpur Chhaya 8250192130 Independent Escort Service...
VIP Russian Call Girls Gorakhpur Chhaya 8250192130 Independent Escort Service...Suhani Kapoor
 
Pesticide Calculation Review 2013 post.pptx
Pesticide Calculation Review 2013 post.pptxPesticide Calculation Review 2013 post.pptx
Pesticide Calculation Review 2013 post.pptxalfordglenn
 
(PRIYANKA) Katraj Call Girls Just Call 7001035870 [ Cash on Delivery ] Pune E...
(PRIYANKA) Katraj Call Girls Just Call 7001035870 [ Cash on Delivery ] Pune E...(PRIYANKA) Katraj Call Girls Just Call 7001035870 [ Cash on Delivery ] Pune E...
(PRIYANKA) Katraj Call Girls Just Call 7001035870 [ Cash on Delivery ] Pune E...ranjana rawat
 
Call Girls Laxmi Nagar Delhi reach out to us at ☎ 9711199012
Call Girls Laxmi Nagar Delhi reach out to us at ☎ 9711199012Call Girls Laxmi Nagar Delhi reach out to us at ☎ 9711199012
Call Girls Laxmi Nagar Delhi reach out to us at ☎ 9711199012rehmti665
 
Low Rate Call Girls Nagpur Esha Call 7001035870 Meet With Nagpur Escorts
Low Rate Call Girls Nagpur Esha Call 7001035870 Meet With Nagpur EscortsLow Rate Call Girls Nagpur Esha Call 7001035870 Meet With Nagpur Escorts
Low Rate Call Girls Nagpur Esha Call 7001035870 Meet With Nagpur Escortsranjana rawat
 
Vikas Nagar #Dating Call Girls Lucknow Get 50% Off On VIP Escorts Service 🍇 8...
Vikas Nagar #Dating Call Girls Lucknow Get 50% Off On VIP Escorts Service 🍇 8...Vikas Nagar #Dating Call Girls Lucknow Get 50% Off On VIP Escorts Service 🍇 8...
Vikas Nagar #Dating Call Girls Lucknow Get 50% Off On VIP Escorts Service 🍇 8...akbard9823
 
(MAYA) Baner Call Girls Just Call 7001035870 [ Cash on Delivery ] Pune Escorts
(MAYA) Baner Call Girls Just Call 7001035870 [ Cash on Delivery ] Pune Escorts(MAYA) Baner Call Girls Just Call 7001035870 [ Cash on Delivery ] Pune Escorts
(MAYA) Baner Call Girls Just Call 7001035870 [ Cash on Delivery ] Pune Escortsranjana rawat
 
The Billo Photo Gallery - Cultivated Cuisine T1
The Billo Photo Gallery - Cultivated Cuisine T1The Billo Photo Gallery - Cultivated Cuisine T1
The Billo Photo Gallery - Cultivated Cuisine T1davew9
 
Jp Nagar Call Girls Bangalore WhatsApp 8250192130 High Profile Service
Jp Nagar Call Girls Bangalore WhatsApp 8250192130 High Profile ServiceJp Nagar Call Girls Bangalore WhatsApp 8250192130 High Profile Service
Jp Nagar Call Girls Bangalore WhatsApp 8250192130 High Profile ServiceHigh Profile Call Girls
 
(SUNAINA) Call Girls Alandi Road ( 7001035870 ) HI-Fi Pune Escorts Service
(SUNAINA) Call Girls Alandi Road ( 7001035870 ) HI-Fi Pune Escorts Service(SUNAINA) Call Girls Alandi Road ( 7001035870 ) HI-Fi Pune Escorts Service
(SUNAINA) Call Girls Alandi Road ( 7001035870 ) HI-Fi Pune Escorts Serviceranjana rawat
 
NO1 Trending kala jadu karne wale ka contact number kala jadu karne wale baba...
NO1 Trending kala jadu karne wale ka contact number kala jadu karne wale baba...NO1 Trending kala jadu karne wale ka contact number kala jadu karne wale baba...
NO1 Trending kala jadu karne wale ka contact number kala jadu karne wale baba...Amil baba
 
VIP Kolkata Call Girl Jadavpur 👉 8250192130 Available With Room
VIP Kolkata Call Girl Jadavpur 👉 8250192130  Available With RoomVIP Kolkata Call Girl Jadavpur 👉 8250192130  Available With Room
VIP Kolkata Call Girl Jadavpur 👉 8250192130 Available With Roomdivyansh0kumar0
 
VIP Russian Call Girls in Noida Deepika 8250192130 Independent Escort Service...
VIP Russian Call Girls in Noida Deepika 8250192130 Independent Escort Service...VIP Russian Call Girls in Noida Deepika 8250192130 Independent Escort Service...
VIP Russian Call Girls in Noida Deepika 8250192130 Independent Escort Service...Suhani Kapoor
 
HIGH PRESSURE PROCESSING ( HPP ) .pptx
HIGH PRESSURE  PROCESSING ( HPP )  .pptxHIGH PRESSURE  PROCESSING ( HPP )  .pptx
HIGH PRESSURE PROCESSING ( HPP ) .pptxparvin6647
 

Recently uploaded (20)

Call Girls In Tilak Nagar꧁❤ 🔝 9953056974🔝❤꧂ Escort ServiCe
Call Girls In  Tilak Nagar꧁❤ 🔝 9953056974🔝❤꧂ Escort ServiCeCall Girls In  Tilak Nagar꧁❤ 🔝 9953056974🔝❤꧂ Escort ServiCe
Call Girls In Tilak Nagar꧁❤ 🔝 9953056974🔝❤꧂ Escort ServiCe
 
Ho Sexy Call Girl in Mira Road Bhayandar | ₹,7500 With Free Delivery, Kashimi...
Ho Sexy Call Girl in Mira Road Bhayandar | ₹,7500 With Free Delivery, Kashimi...Ho Sexy Call Girl in Mira Road Bhayandar | ₹,7500 With Free Delivery, Kashimi...
Ho Sexy Call Girl in Mira Road Bhayandar | ₹,7500 With Free Delivery, Kashimi...
 
Call Girls Dubai &ubble O525547819 Call Girls In Dubai Blastcum
Call Girls Dubai &ubble O525547819 Call Girls In Dubai BlastcumCall Girls Dubai &ubble O525547819 Call Girls In Dubai Blastcum
Call Girls Dubai &ubble O525547819 Call Girls In Dubai Blastcum
 
VIP Russian Call Girls Gorakhpur Chhaya 8250192130 Independent Escort Service...
VIP Russian Call Girls Gorakhpur Chhaya 8250192130 Independent Escort Service...VIP Russian Call Girls Gorakhpur Chhaya 8250192130 Independent Escort Service...
VIP Russian Call Girls Gorakhpur Chhaya 8250192130 Independent Escort Service...
 
Pesticide Calculation Review 2013 post.pptx
Pesticide Calculation Review 2013 post.pptxPesticide Calculation Review 2013 post.pptx
Pesticide Calculation Review 2013 post.pptx
 
(PRIYANKA) Katraj Call Girls Just Call 7001035870 [ Cash on Delivery ] Pune E...
(PRIYANKA) Katraj Call Girls Just Call 7001035870 [ Cash on Delivery ] Pune E...(PRIYANKA) Katraj Call Girls Just Call 7001035870 [ Cash on Delivery ] Pune E...
(PRIYANKA) Katraj Call Girls Just Call 7001035870 [ Cash on Delivery ] Pune E...
 
Dwarka Sector 14 Call Girls Delhi 9999965857 @Sabina Saikh No Advance
Dwarka Sector 14 Call Girls Delhi 9999965857 @Sabina Saikh No AdvanceDwarka Sector 14 Call Girls Delhi 9999965857 @Sabina Saikh No Advance
Dwarka Sector 14 Call Girls Delhi 9999965857 @Sabina Saikh No Advance
 
9953330565 Low Rate Call Girls In Sameypur-Bodli Delhi NCR
9953330565 Low Rate Call Girls In Sameypur-Bodli Delhi NCR9953330565 Low Rate Call Girls In Sameypur-Bodli Delhi NCR
9953330565 Low Rate Call Girls In Sameypur-Bodli Delhi NCR
 
Call Girls Laxmi Nagar Delhi reach out to us at ☎ 9711199012
Call Girls Laxmi Nagar Delhi reach out to us at ☎ 9711199012Call Girls Laxmi Nagar Delhi reach out to us at ☎ 9711199012
Call Girls Laxmi Nagar Delhi reach out to us at ☎ 9711199012
 
Low Rate Call Girls Nagpur Esha Call 7001035870 Meet With Nagpur Escorts
Low Rate Call Girls Nagpur Esha Call 7001035870 Meet With Nagpur EscortsLow Rate Call Girls Nagpur Esha Call 7001035870 Meet With Nagpur Escorts
Low Rate Call Girls Nagpur Esha Call 7001035870 Meet With Nagpur Escorts
 
Vikas Nagar #Dating Call Girls Lucknow Get 50% Off On VIP Escorts Service 🍇 8...
Vikas Nagar #Dating Call Girls Lucknow Get 50% Off On VIP Escorts Service 🍇 8...Vikas Nagar #Dating Call Girls Lucknow Get 50% Off On VIP Escorts Service 🍇 8...
Vikas Nagar #Dating Call Girls Lucknow Get 50% Off On VIP Escorts Service 🍇 8...
 
(MAYA) Baner Call Girls Just Call 7001035870 [ Cash on Delivery ] Pune Escorts
(MAYA) Baner Call Girls Just Call 7001035870 [ Cash on Delivery ] Pune Escorts(MAYA) Baner Call Girls Just Call 7001035870 [ Cash on Delivery ] Pune Escorts
(MAYA) Baner Call Girls Just Call 7001035870 [ Cash on Delivery ] Pune Escorts
 
young Whatsapp Call Girls in Jamuna Vihar 🔝 9953056974 🔝 escort service
young Whatsapp Call Girls in Jamuna Vihar 🔝 9953056974 🔝 escort serviceyoung Whatsapp Call Girls in Jamuna Vihar 🔝 9953056974 🔝 escort service
young Whatsapp Call Girls in Jamuna Vihar 🔝 9953056974 🔝 escort service
 
The Billo Photo Gallery - Cultivated Cuisine T1
The Billo Photo Gallery - Cultivated Cuisine T1The Billo Photo Gallery - Cultivated Cuisine T1
The Billo Photo Gallery - Cultivated Cuisine T1
 
Jp Nagar Call Girls Bangalore WhatsApp 8250192130 High Profile Service
Jp Nagar Call Girls Bangalore WhatsApp 8250192130 High Profile ServiceJp Nagar Call Girls Bangalore WhatsApp 8250192130 High Profile Service
Jp Nagar Call Girls Bangalore WhatsApp 8250192130 High Profile Service
 
(SUNAINA) Call Girls Alandi Road ( 7001035870 ) HI-Fi Pune Escorts Service
(SUNAINA) Call Girls Alandi Road ( 7001035870 ) HI-Fi Pune Escorts Service(SUNAINA) Call Girls Alandi Road ( 7001035870 ) HI-Fi Pune Escorts Service
(SUNAINA) Call Girls Alandi Road ( 7001035870 ) HI-Fi Pune Escorts Service
 
NO1 Trending kala jadu karne wale ka contact number kala jadu karne wale baba...
NO1 Trending kala jadu karne wale ka contact number kala jadu karne wale baba...NO1 Trending kala jadu karne wale ka contact number kala jadu karne wale baba...
NO1 Trending kala jadu karne wale ka contact number kala jadu karne wale baba...
 
VIP Kolkata Call Girl Jadavpur 👉 8250192130 Available With Room
VIP Kolkata Call Girl Jadavpur 👉 8250192130  Available With RoomVIP Kolkata Call Girl Jadavpur 👉 8250192130  Available With Room
VIP Kolkata Call Girl Jadavpur 👉 8250192130 Available With Room
 
VIP Russian Call Girls in Noida Deepika 8250192130 Independent Escort Service...
VIP Russian Call Girls in Noida Deepika 8250192130 Independent Escort Service...VIP Russian Call Girls in Noida Deepika 8250192130 Independent Escort Service...
VIP Russian Call Girls in Noida Deepika 8250192130 Independent Escort Service...
 
HIGH PRESSURE PROCESSING ( HPP ) .pptx
HIGH PRESSURE  PROCESSING ( HPP )  .pptxHIGH PRESSURE  PROCESSING ( HPP )  .pptx
HIGH PRESSURE PROCESSING ( HPP ) .pptx
 

KFC.pptx

  • 1.
  • 3. Introduction  Products are made on the motto of *crispy outside, juicy inside*.  Started in 1930 by Hariand sanders the founder of KFC .  Cupola holds the master franchise rights to operate KFC in Pakistan.  North Region including Lahore, Rawalpindi and Islamabad (Punjab).  South Region including Karachi and Hyderabad (interior Sindh).
  • 4. History  Sanders Court & Café: March 20, 1930; 92 years ago North Corbin, Kentucky, U.S.  First franchise: September 24, 1952; 69 years ago Salt Lake City, Utah, U.S.  Headquarter 1441 Gardiner Lane Louisville, Kentucky, U.S. Dallas, Texas, U.S. (global)
  • 5. Vision and Mission  VISION To be leading integrated food services group in Asean region delivering consistent quality products and excellent customer focused.  MISSION To maximize profitability, improve shareholder value and deliver sustainable growth year after year.
  • 6. OBJECTIVE  Build an organization dedicated to excellence.  Consistently deliver superior quality and value in our products and services.  Maintain a commitment to innovation for continuous improvement and grow, striving always to be the leader in the market place changes.  Generate consistently superior financial returns and benefits our owner and employees.
  • 9. PRODUCTS OF KFC  KFC Pakistan provides 100% halal and hygienic products to its customers. It offer a variety of finger-licking products, some of which are as follows: 1. Crispy fried chicken 2. Zinger 3. Twister 4. Hotshots 5. Chicken Burger 6. Hot wings 7. Fish Zinger 8. Nuggets 9. Corn on the cob 10. French fries
  • 11. Swot analysis  Swot Analysis:  Strength:  Strong and experienced Management  High quality raw material  Pure and hygienic product  Weakness:  High production cost then competitors  Shortage new product development
  • 12. Swot analysis Opportunities Threats 1.Increasing demand for healthier food 2.Home meal delivery 3.Introducing new products to its only chicken range 1.Saturated fast food markets in the developed economies 2.Trend towards healthy eating 3.Local fast food restaurant chains 4.Currency fluctuations 5.Lawsuits against KFC
  • 13. Sector Segmentation  1. Measurable: It is the level to which the size and purchasing power of resulting segments is measured  2. Substantial: It is to know, whether chosen segment is large enough to necessitate consideration and whether it is profitable or not.  3. Accessible: This criterion determines that how consumers in the segment are reached by suitable marketing communications?  4. Differentiable: This criterion is set to know how the segments are different from each other and how they respond differently to various marketing mix elements and programs?  5. Actionable: This criterion shows that how an effective marketing program can be formulated to get results from the selected segment.
  • 14. Segmentation  Product  Price  Place  Promotion  People
  • 15. Porter 5 forces  Threat of New Entrants  Threat of Substitutes  Bargaining Power of Customers  Bargaining Power of Suppliers  Competitive Rivalry
  • 16. KFC Future & way forward  Chavez spent 11-and-a-half years with Nintendo where the focus was on expanding from a core gamer audience to new generations of consumers. He finds similarities in his role at KFC where he hopes to add some hot sauce to KFC’s branding outreach to a wider and younger audience. With its new agencies, KFC is looking for its partners to integrate the brand within cultural conversations, but also deliver deeper consumer insights than before.