Session 1 - "Celtic Colours & Use of Social Media"
- Dan Coffin, Marketing Manager, Celtic Colours
Celtic Colours in 2009 implemented a social media campaign that provided some great results for their festival. A look at facebook, twitter, youtube and forum results.
2. • 1) Quick Intro to Celtic Colours International
Festival
• 2) 2009 Social Media Goals & Results
•2009 Social Media Strategy
•Social Media Goals
•Evaluation & Measurement
•What were the Results?
• 3) 2010 Social Media Strategy & Plan
• Strategy & Goals Outline
• Plan to meet Goals
• Measurement & Evaluation
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4. About Celtic Colours International Festival
For nine days in October, Cape Breton Island is home to a unique
celebration of music and culture
44 Concerts in more than 30 communities all over Cape Breton
Island plus our nightly Festival Club
Hundreds of musicians from home and all over the Celtic world
Thousands of visitors to Cape Breton Island
In 2009 86% of available tickets were sold
55% were sold online
Almost 300 Community Cultural Events
Learning Experiences
Visual art series
Community meals
Outdoor events
Participatory events
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5. Who Attends Celtic Colours?
2008 2009
Cape Breton 49% 42%
Rest of Nova
Scotia
19% 22%
Rest of Canada 17% 20%
U.S. 13% 13%
Other Countries 2% 3%
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9. • Stats from Web Analytics and Social Media Analytics
• Web Analytics (Google & own web analytics)
• Intercept Surveys at Festival
• 987 Concert Surveys / 250 Experience surveys
• On-Line Surveys through followers
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10. %
2008 2009 Inc
Rest of Nova
Scotia
19% 22% 3%
Rest of Canada 17% 20% 3%
U.S. 13% 13% -
Other
Countries
2% 3% 1%
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17. • Tried and True Marketing
Relationship Marketing
Traditional Advertising
Website
Audience Research & Development
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18. • New Realities
Social Media
Community Branding
Targeted Promotional Activity
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19. Emerging Trends
Mobile Application
Ar Coinhearsnachd - Our Community
User Generated Content website
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20. Strategy
Capture Mentions & Intentions
Engage the On-Line Audience
Track trends and visitor analytics
Goals:
•Increase the visitor interaction and buy-in by 15%
•5,000 new active subscribers
•25% more 2 way on-line conversations
•Increase on-line ticket sales by 10%
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Contact Info:
Dan Coffin: dan@celtic-colours.com
Celtic Colours International Festival: www.celtic-colours.com
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