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“The 70s Called and They Want Their 
           Heater Back!
           Heater Back!”

   Alexis Allan, Northwest Energy Efficiency Alliance
             NW Ductless Heat Pump Project
                2011 Regional Campaign
                             l
Introduction

    Who is NEEA?
      www.neea.org
      www neea org



    NW Ductless Heat Pump Project
     www.goingductless.com

     …works to accelerate the adoption of inverter‐driven ductless systems in 
     existing, electrically heated single family homes...

         •   Provides regional infrastructure for partners to leverage
             Provides regional infrastructure for partners to leverage
         •   444 active contractors
         •   15,000+ ductless systems installed since 2008
         •   Regional savings of 52,500,000 kWh hours per year
             Regional savings of 52 500 000 kWh hours per year

2
Campaign Activities: Sept 27 – Dec 31

Campaign Components
• S
  Sweepstakes and 70s Photo Creator
        t k      d 70 Ph t C t
• YouTube Channel
• GoingDuctless.com                          Sponsored Media
                                             • Online, Print Ads, Billboards
Public Service Announcements
P bli S i A
• Radio
• TV                                         Public Relations
                                             • Traditional media: print and online, 
Promotions                                     using spokespeople
• Facebook                                   • Blogs: home, remodeling, energy and 
• Facebook ads                                 green
• Google AdWords
• Online media campaign
• Leverage positive word‐of‐mouth through 
  existing customers
• Campaign collateral
Campaign Objectives


• Influence word of mouth activities across the Northwest leveraging
            word‐of‐mouth activities across the Northwest, leveraging 
  online and social media channels
• Provide a flexible regional platform for utility & trade partners to
  Provide a flexible regional platform for utility & trade partners to 
  leverage
• Increase campaign reach & frequency by strengthening partner 
              p g              q    y y       g      gp
  media dollars, utilizing NEEA’s non‐profit status
Campaign Overview
GoingDuctless.com




6
Sweepstakes: Microsite & Facebook Tab
                     Link to ‘Going Ductless’ 
                 1   YouTube Channel


                 2   70s Photo Creator
                     70s Photo Creator

                     Enter to Win $10,000 
                 3   Sweepstakes


         1




2
         3
Sweepstakes: Enter to Win & Find an Installer
Sweepstakes: Photo Creator




              • Login to Facebook image library 
                allows access to multiple images


              • Multiple 70s photo styles 
                encourages repeat sharing
                encourages repeat sharing
Sweepstakes: Photo Creator




              • Multiple delivery options
                Multiple delivery options 
                (FastShare, Facebook, Twitter, 
                email, others) encourage easy 
                sharing 
                      g

              • Download and “Create a new 
                photo” options encourage sharing 
                and longer user engagement
YouTube Channel: ‘Going Ductless’
• www.youtube.com/goingductless
• Project branded YouTube channel encourages visitors to view all King videos
• Educate and drive consumers seeking more information to GoingDuctless com
  Educate and drive consumers seeking more information to GoingDuctless.com
• Engage contractor community by promoting “one of their own”
‘Going Ductless’ Facebook Page

                     Facebook Engagement 
                     Facebook Engagement
                     • Facebook tab allows easy sharing
                     • 3‐4 posts each week 
                           p
                     • Sub‐prizing encourages repeat 
                       engagement




12
Program Advertising
                       Facebook Ads
                       F b k Ad

Online Banners




                        Google AdWords
Mitsubishi‐Sponsored Advertising
                           Billboards

Online Sliding Billboard




                           Print Ads
Loyal Customer Base: Postcard and Direct Mail

       Email Blast                              Direct Mail
                                                 Postcard to 12,000
                                                 Postcard to 12 000
         Email to 5,500    Code forwarded        Loyal DHP Owners
       Loyal DHP Owners   to Friends + Family   (Contest + QR Codes)
         (Contest Code)
TV & Radio PSAs
Public Relations




17
Partner Engagement: Collateral & Toolkits
 Resources provide a consistent regional voice regardless of the 
           manufacturer, utility, distributer or installer
Partner Engagement: Promo Touts & Content
Partner Engagement: Promo Touts & Content




20
Partner Engagement: Facebook
Facebook and YouTube Metrics

                       Total Facebook Reach
                              9,382
                              9 382



     Facebook Fans Acquired             “Talking About our Page”
             744                                 103


                                         Largest Demographic on 
                                            g        g p
     YouTube Channel Views
     YouTube Channel Views
                                                Facebook
            2,867                       Females, 45 and up


22
Campaign Results

                           Total Campaign Impressions
                                 13,740,622
                                 13 740 622


                                                Total Sweepstakes Entries
     80% increase in referral traffic
                                                         1,407



         Unique Website Visits
         Unique Website Visits                 Total Leveraged Media Value
                                               Total Leveraged Media Value
                20,790                                  $656,457



23
Questions?




NORTHWEST ENERGY EFFICIENCY ALLIANCE
                  Alexis Allan
    Group Product Manager, Residential Sector
                   neea.org
Save the Date

Jul. 30‐31, 2012
Jul 30 31 2012     AESP s Summer Conference
                   AESP’s Summer Conference
                   Toronto, ON (Canada)

Oct. 15‐17, 2012   AESP’s Fall Conference
                   Long Beach, CA

Jan. 28‐31, 2013   AESP’s 23rd National 
                   Conference & Expo
                   Conference & Expo
                   Orlando, FL

 For more information - www.aesp.org

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Alexis allan neea 05162012