5. • Dedicated to giving people the best selection of
floral and miscellaneous products at affordable but
competitive cost.
• Provides a knowledgeable and customer-focused
staff.
• Offers fast and efficient services.
12. • No delivery charges in selected areas
• Flowers are already categorized by occasions
• Has a wide variety of exotic flowers
• Has a category for new babies
WEAK SPOT:
• Doesn’t have wedding packages
13. • Live chat system
• Has wedding packages
• Has a standard delivery price
• Has a singing telegraphs
• Customers can create their accounts
14. • Buy a dozen roses, free Ferrero Rocher chocolate
• Has wedding packages
• Provides other add ons, i.e. balloons
• Has a return policy
• Customers can create their accounts