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Exotic but,
where is it?   How to make a new tourism destination a reality

               Read the challenge given to Bloom Consulting by
               the Portuguese Tourism Board on how to trans-
               form a remote location into a sustainable Tourism
               destination


               Welcome to T2
The challenge

The Portuguese Tourism Board identified the need to develop a project to place one region on the map.

The sea side of Alentejo, a region in the south of Portugal, is one of the last remote destinations in Europe. As a result of envi-
ronmental protection, this beautiful region has resisted the urge to progress, maintaining it’s natural beauty. However, this
region was in the need to increase the quality of life to the local inhabitants and the only viable way was through a sustainable
economic and ecologic tourism strategy: nevertheless very few tourists knew about the region.

The approach

Bloom proposed to open a project focused on
1 - Identifying your potential tourists by niche segments and geographies and discard mass tourism
2 - Establish projections on how to increase the low 0.7% of local GDP the tourism industry represent in the region

Following our methodology, we researched what are the current perceptions in tourists minds about the Alentejo coast region
(if any), so we could understand where it ranks against other upcoming tourism destinations.




The Findings                                                             Have you heard of Coast of Alentejo?   Perception about Coast of Alentejo
                                                                                                                 Unspoiled nature
Our findings from the CAMPRO research concluded that                                        10%

the Coast of Alentejo was completely unknown to the inter-
                                                                                                                              Authenticity
national tourist. Despite this negative result, the majority of
tourists associate the region with an “unspoiled natural
beauty destination”. It is one of the few times where percep-
tions were aligned with reality.
                                                                                                                      70%           30%
The Strategy

Based on all findings from the research, Bloom Consulting developed a strategy focused on maintaining and preserving the
natural beauty. Bloom Consulting was thus able to ensure the sustainability of the coast first.
Moreover, to address the issue of mass tourism, the strategy was focused on two main aspects.

The first - To attract tourist in the winter, creating an all Year around tourism destination;

The second - To only attract tourists from the northern part of Europe - The only ones who would visit in the winter and the
ones who spend more money and more days in vacation destinations (compared to the hypothetical Portuguese Tourists).

  Segment:                    Romantics                              Escapists                            Discovers                      Immerses
  Target:                     25-45                                  30-55                                25-55                          30-45
                              Couples                                Couples                              Couples                        Couples
                                                                     Individuals                          Individuals                    Families
                                                                                                          Families
  Demand:                     Celebration                            Antidote                             Antidote                       Experiences
                              Moments                                Freedom                              Freedom                        “Be Local”
                                                                     Pause                                Pause                          Learn
                                                                                                                                         Nature

                    Restaurants, Hotels, Rural Tourism,   Restaurants, Hotels, Rural Tourism,   Restaurants, Hotels, Events, Spas,   Rural Tourism, Classes,
  Offer:                events, Culture, Sighseeing         Events, Spas, High adrenaline       Sighseeing, Golf, Low adrenaline       Nature Sigh seeing


  Season:


  Origin:


  Average stay


  Expenditure
The Strategy

Based on all findings from the research, Bloom Consulting developed a strategy focused on maintaining and preserving the
natural beauty. Bloom Consulting was thus able to ensure the sustainability of the coast first.
Moreover, to address the issue of mass tourism, the strategy was focused on two main aspects.

The first - To attract tourist in the winter, creating an all Year around tourism destination;

The second - To only attract tourists from the northern part of Europe - The only ones who would visit in the winter and the
ones who spend more money and more days in vacation destinations (compared to the hypothetical Portuguese Tourists).

  Segment:                             Romantics                             Escapists                              Discovers                      Immerses
  Target:                              25-45                                 30-55                                  25-55                          30-45
                                       Couples                               Couples                                Couples                        Couples
                                                                             Individuals                            Individuals                    Families
                                                                                                                    Families
  Demand:                              Celebration                           Antidote                               Antidote                       Experiences
                                       Moments                               Freedom                                Freedom                        “Be Local”
                                                                             Pause                                  Pause                          Learn
                                                                                                                                                   Nature

                            Restaurants, Hotels, Rural Tourism,   Restaurants, Hotels, Rural Tourism,     Restaurants, Hotels, Events, Spas,   Rural Tourism, Classes,
  Offer:                        events, Culture, Sighseeing         Events, Spas, High adrenaline         Sighseeing, Golf, Low adrenaline       Nature Sigh seeing


  Season:                    March to November minimum 14º C (1)

  Origin:                    Scandinavia, Finland, Germany, UK, Benelux (2)

  Average stay               5 days + 1 for travel (2)

  Expenditure                137 € p/ day (inflation rate at 2%) (3)


Sources: (1) Instituto de metereología e Geofísica, (2) Bloom Consulting Research (3)Banco Espirito Santo 2010
The Projections and Results

Following this business model and the legal amount of beds per tourist by the national government at 30.000 until 2030, the
Bloom Consulting Business model for the local tourism were estimated in the following projections.



                                                      Today’s situation   Bloom Projections for 2030 (1) (2) (4)
                         Revenues                     16.886.784 EUR      601.280.139 EUR
                         % Local GDP                  0,7%                Between 12,1% to 17,2%




        Projections in revenues (Millions of Euros)                                                 Impact in the local GDP %
                                                                                     17%GDP


                               700.000.000                                                               15%

                                                                                      € 601 M


                               150.000.000                                                               4%


                               100.000.000                                                               3%


                                50.000.000                                                               2%
                                                         0,7%GDP

                                                          €17 M

                                                           2009                          2030

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Bloom_Consulting_case study_costa_alentejana

  • 1. Exotic but, where is it? How to make a new tourism destination a reality Read the challenge given to Bloom Consulting by the Portuguese Tourism Board on how to trans- form a remote location into a sustainable Tourism destination Welcome to T2
  • 2. The challenge The Portuguese Tourism Board identified the need to develop a project to place one region on the map. The sea side of Alentejo, a region in the south of Portugal, is one of the last remote destinations in Europe. As a result of envi- ronmental protection, this beautiful region has resisted the urge to progress, maintaining it’s natural beauty. However, this region was in the need to increase the quality of life to the local inhabitants and the only viable way was through a sustainable economic and ecologic tourism strategy: nevertheless very few tourists knew about the region. The approach Bloom proposed to open a project focused on 1 - Identifying your potential tourists by niche segments and geographies and discard mass tourism 2 - Establish projections on how to increase the low 0.7% of local GDP the tourism industry represent in the region Following our methodology, we researched what are the current perceptions in tourists minds about the Alentejo coast region (if any), so we could understand where it ranks against other upcoming tourism destinations. The Findings Have you heard of Coast of Alentejo? Perception about Coast of Alentejo Unspoiled nature Our findings from the CAMPRO research concluded that 10% the Coast of Alentejo was completely unknown to the inter- Authenticity national tourist. Despite this negative result, the majority of tourists associate the region with an “unspoiled natural beauty destination”. It is one of the few times where percep- tions were aligned with reality. 70% 30%
  • 3. The Strategy Based on all findings from the research, Bloom Consulting developed a strategy focused on maintaining and preserving the natural beauty. Bloom Consulting was thus able to ensure the sustainability of the coast first. Moreover, to address the issue of mass tourism, the strategy was focused on two main aspects. The first - To attract tourist in the winter, creating an all Year around tourism destination; The second - To only attract tourists from the northern part of Europe - The only ones who would visit in the winter and the ones who spend more money and more days in vacation destinations (compared to the hypothetical Portuguese Tourists). Segment: Romantics Escapists Discovers Immerses Target: 25-45 30-55 25-55 30-45 Couples Couples Couples Couples Individuals Individuals Families Families Demand: Celebration Antidote Antidote Experiences Moments Freedom Freedom “Be Local” Pause Pause Learn Nature Restaurants, Hotels, Rural Tourism, Restaurants, Hotels, Rural Tourism, Restaurants, Hotels, Events, Spas, Rural Tourism, Classes, Offer: events, Culture, Sighseeing Events, Spas, High adrenaline Sighseeing, Golf, Low adrenaline Nature Sigh seeing Season: Origin: Average stay Expenditure
  • 4. The Strategy Based on all findings from the research, Bloom Consulting developed a strategy focused on maintaining and preserving the natural beauty. Bloom Consulting was thus able to ensure the sustainability of the coast first. Moreover, to address the issue of mass tourism, the strategy was focused on two main aspects. The first - To attract tourist in the winter, creating an all Year around tourism destination; The second - To only attract tourists from the northern part of Europe - The only ones who would visit in the winter and the ones who spend more money and more days in vacation destinations (compared to the hypothetical Portuguese Tourists). Segment: Romantics Escapists Discovers Immerses Target: 25-45 30-55 25-55 30-45 Couples Couples Couples Couples Individuals Individuals Families Families Demand: Celebration Antidote Antidote Experiences Moments Freedom Freedom “Be Local” Pause Pause Learn Nature Restaurants, Hotels, Rural Tourism, Restaurants, Hotels, Rural Tourism, Restaurants, Hotels, Events, Spas, Rural Tourism, Classes, Offer: events, Culture, Sighseeing Events, Spas, High adrenaline Sighseeing, Golf, Low adrenaline Nature Sigh seeing Season: March to November minimum 14º C (1) Origin: Scandinavia, Finland, Germany, UK, Benelux (2) Average stay 5 days + 1 for travel (2) Expenditure 137 € p/ day (inflation rate at 2%) (3) Sources: (1) Instituto de metereología e Geofísica, (2) Bloom Consulting Research (3)Banco Espirito Santo 2010
  • 5. The Projections and Results Following this business model and the legal amount of beds per tourist by the national government at 30.000 until 2030, the Bloom Consulting Business model for the local tourism were estimated in the following projections. Today’s situation Bloom Projections for 2030 (1) (2) (4) Revenues 16.886.784 EUR 601.280.139 EUR % Local GDP 0,7% Between 12,1% to 17,2% Projections in revenues (Millions of Euros) Impact in the local GDP % 17%GDP 700.000.000 15% € 601 M 150.000.000 4% 100.000.000 3% 50.000.000 2% 0,7%GDP €17 M 2009 2030