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SAMPLE FROM THE COMPUTER & IT POLICIES AND PROCEDURES MANUAL INCLUDES AN EXAMPLE
PROCEDURE, A LIST OF TOPICS, FORMS AND JOB DESCRIPTIONS
Computer & IT Policies and Procedures Manual
The Computer and Network Policy, Procedures and Forms Manual
discusses strategic IT management, control of computer and network
assets, and includes a section on creating your own information systems
manual along with a computer and IT security guide. The Computer &
Network Manual helps you comply with Sarbanes Oxley, COBIT or ISO
27002 security and control requirements. This Computer and Network
Manual allows IT Managers, IT departments and IT executives to develop
their own unique IT policy and procedures
US$ 595.00
How to Order:
Online:
www.bizmanualz.com
By Phone: 314-384-4183
866-711-5837
Email: sales@bizmanualz.com
Includes seven (7) modules:
1. Introduction and Table of Contents
2. Guide to preparing a well written manual
3. A Sample IT Policy Manual covering common
requirements and practices
4. 41 Policies and 75 corresponding forms
including the Software Development
Supplement
5. IT Security Guide
6. 33 Job Descriptions covering every position
referenced in the Manual
7. Complete Index
• Instant download
• Available immediately
• (no shipping required)
41 Prewritten Policies and Procedures
IT Administration
1. Information Technology Management
2. IT Records Management
3. IT Document Management
4. IT Device Naming Conventions
5. TCP/IP Implementation Standards
6. Network Infrastructure Standards
7. Computer and Internet Usage Policy
8. E-Mail Policy
9. IT Outsourcing
10. IT Department Satisfaction
IT Asset Management
11. IT Asset Standards
12. PIT Asset Management
13. IT Vendor Selection
14. IT Asset Assessment
15. IT Asset Installation Satisfaction
IT Training and Support
16. IT System Administration
17. IT Support Center
18. IT Server / Network Support
19. IT Troubleshooting
20. IT User-Staff Training Plan
IT Security and Disaster Recovery
21. IT Threat And Risk Assessment
22. IT Security Plan
23. IT Media Storage
24. IT Disaster Recovery
25. Computer Malware
26. IT Access Control
27. IT Security Audits
28. IT Incident Handling
29. BYOD Policy
Software Development
30. IT Project Definition
31. IT Project Management
32. Systems Analysis
33. Software Design
34. Software Programming
35. Software Documentation
36. Software Testing
37. Design Changes During Development
38. Software Releases and Updates
39. Software Support
40. Software Consulting Services
41. Software Training
SAMPLE FROM THE COMPUTER & IT POLICIES AND PROCEDURES MANUAL INCLUDES AN EXAMPLE
PROCEDURE, A LIST OF TOPICS, FORMS AND JOB DESCRIPTIONS
Computer and IT Policies and Procedures Manual:
75 Corresponding Forms and Records
IT Administration
1. Information Technology Plan
2. IT Plan Review Checklist
3. Records Classification and Retention Guide
4. Records Management Database
5. Document Control List
6. Document Change Request Form
7. Document Change Control Form
8. Network Infrastructure Standards List
9. Company Computer and Internet Usage Policy
10. Company E-Mail Policy Acknowledgement
11. IT Outsourcer Due Diligence Checklist
12. IT Outsourcer Record
13. IT Post-Service Satisfaction Report
14. User Satisfaction Survey
15. BYOD Policy & Acknowledgement
IT Asset Management
16. IT Asset Standards List
17. IT Asset Configuration Worksheet
18. IT Asset Standards Exception Request
19. IT Asset Requisition/Disposal Form
20. IT Asset Acquisition List
21. Tech Support Receiving Log
22. Nonconforming IT Asset Form
23. IT Asset Inventory Database
24. IT Network Map
25. IT Vendor Notification Form
26. IT Vendor Survey
27. Approved IT Vendor Data Sheet
28. IT Vendor List
29. IT Vendor Disqualification Form
30. IT Asset Assessment Checklist
31. IT Asset Scan Summary
32. IT Asset Installation Follow-Up Report
IT Training and Support
33. System Administration Task List
34. Tech Support Log
35. System Trouble and Acknowledgement Form
36. Server/Network Planning Checklist
37. IT Server/Network Support Plan
38. IT Troubleshooting Plan
39. User Troubleshooting Guide
40. ITS Training Requirements List
41. ITS Training Log
IT Security and Disaster Recovery
42. It Threat/Risk Assessment Report
43. IT Security Assessment Checklist
44. IT Security Plan
45. IT Security Plan Implementation Schedule
46. Information Storage Plan
47. IT Disaster Recovery Plan
48. Access Control Plan
49. User Access Control Database
50. Access Control Log
51. User Account Conventions
52. IT Security Audit Report
53. IT Nonconformity Report
54. IT Security Audit Plan
55. IT Incident Report
56. BYOD Policy & Acknowledgements
Software Development
57. IT Project Plan
58. IT Project Development Database
59. IT Project Status Report
60. IT Project Team Review Checklist
61. IT Project Progress Review Checklist
62. Design Review Checklist
63. Work Product Review Checklist
64. Request For Document Change (RDC)
65. Software Project Test Script
66. Software Project Test Checklist
67. Software Project Test Problem Report
68. Design Change Request Form
69. Software License Agreement
70. Software Limited Warranty
71. Software Copyright Notice
72. Software Consulting Agreement
73. Statement Of Work
74. Software Consulting Customer Support Log
75. Software Training Evaluation Form
IT Job Descriptions: A complete job description is included for each of the 33 positions referenced in the
Computer & IT Policies and Procedures Manual. Each position includes a summary description of the position,
essential duties and responsibilities, organizational relationships, a list of the procedures where the position is
referenced, specific qualifications, physical demands of the position, and work environment.
1. Beta Test Coordinator
2. Board Member
3. Chief Executive Officer
4. Director of Quality
5. Document Manager
6. Financial Manager
7. Help Desk Technician
8. HR Manager
9. Internal Audit Team
Leader
10. IT Asset Manager
11. IT Disaster Recovery
Coordinator
12. IT Manager
13. IT Project Manager
14. IT Security Manager
15. IT Storage Librarian
16. IT Support Center Manager
17. LAN Administrator
18. Network & Computer Systems
Administrator
19. President
20. Product Manager
21. Project Manager
22. Purchasing Manager
23. Quality Manager
24. Shipping/ Receiving Clerk
25. Software Designer
26. Software Support
Analyst
27. Software Trainer
28. Systems Analyst
29. Technical Support
Manager
30. Technical Support
Specialist
31. Technical Writer
32. Telecommunications
Manager
33. Training Manager

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Computer & IT Policies Manual Sample, Forms, Job Descriptions

  • 1. SAMPLE FROM THE COMPUTER & IT POLICIES AND PROCEDURES MANUAL INCLUDES AN EXAMPLE PROCEDURE, A LIST OF TOPICS, FORMS AND JOB DESCRIPTIONS Computer & IT Policies and Procedures Manual The Computer and Network Policy, Procedures and Forms Manual discusses strategic IT management, control of computer and network assets, and includes a section on creating your own information systems manual along with a computer and IT security guide. The Computer & Network Manual helps you comply with Sarbanes Oxley, COBIT or ISO 27002 security and control requirements. This Computer and Network Manual allows IT Managers, IT departments and IT executives to develop their own unique IT policy and procedures US$ 595.00 How to Order: Online: www.bizmanualz.com By Phone: 314-384-4183 866-711-5837 Email: sales@bizmanualz.com Includes seven (7) modules: 1. Introduction and Table of Contents 2. Guide to preparing a well written manual 3. A Sample IT Policy Manual covering common requirements and practices 4. 41 Policies and 75 corresponding forms including the Software Development Supplement 5. IT Security Guide 6. 33 Job Descriptions covering every position referenced in the Manual 7. Complete Index • Instant download • Available immediately • (no shipping required) 41 Prewritten Policies and Procedures IT Administration 1. Information Technology Management 2. IT Records Management 3. IT Document Management 4. IT Device Naming Conventions 5. TCP/IP Implementation Standards 6. Network Infrastructure Standards 7. Computer and Internet Usage Policy 8. E-Mail Policy 9. IT Outsourcing 10. IT Department Satisfaction IT Asset Management 11. IT Asset Standards 12. PIT Asset Management 13. IT Vendor Selection 14. IT Asset Assessment 15. IT Asset Installation Satisfaction IT Training and Support 16. IT System Administration 17. IT Support Center 18. IT Server / Network Support 19. IT Troubleshooting 20. IT User-Staff Training Plan IT Security and Disaster Recovery 21. IT Threat And Risk Assessment 22. IT Security Plan 23. IT Media Storage 24. IT Disaster Recovery 25. Computer Malware 26. IT Access Control 27. IT Security Audits 28. IT Incident Handling 29. BYOD Policy Software Development 30. IT Project Definition 31. IT Project Management 32. Systems Analysis 33. Software Design 34. Software Programming 35. Software Documentation 36. Software Testing 37. Design Changes During Development 38. Software Releases and Updates 39. Software Support 40. Software Consulting Services 41. Software Training
  • 2. SAMPLE FROM THE COMPUTER & IT POLICIES AND PROCEDURES MANUAL INCLUDES AN EXAMPLE PROCEDURE, A LIST OF TOPICS, FORMS AND JOB DESCRIPTIONS Computer and IT Policies and Procedures Manual: 75 Corresponding Forms and Records IT Administration 1. Information Technology Plan 2. IT Plan Review Checklist 3. Records Classification and Retention Guide 4. Records Management Database 5. Document Control List 6. Document Change Request Form 7. Document Change Control Form 8. Network Infrastructure Standards List 9. Company Computer and Internet Usage Policy 10. Company E-Mail Policy Acknowledgement 11. IT Outsourcer Due Diligence Checklist 12. IT Outsourcer Record 13. IT Post-Service Satisfaction Report 14. User Satisfaction Survey 15. BYOD Policy & Acknowledgement IT Asset Management 16. IT Asset Standards List 17. IT Asset Configuration Worksheet 18. IT Asset Standards Exception Request 19. IT Asset Requisition/Disposal Form 20. IT Asset Acquisition List 21. Tech Support Receiving Log 22. Nonconforming IT Asset Form 23. IT Asset Inventory Database 24. IT Network Map 25. IT Vendor Notification Form 26. IT Vendor Survey 27. Approved IT Vendor Data Sheet 28. IT Vendor List 29. IT Vendor Disqualification Form 30. IT Asset Assessment Checklist 31. IT Asset Scan Summary 32. IT Asset Installation Follow-Up Report IT Training and Support 33. System Administration Task List 34. Tech Support Log 35. System Trouble and Acknowledgement Form 36. Server/Network Planning Checklist 37. IT Server/Network Support Plan 38. IT Troubleshooting Plan 39. User Troubleshooting Guide 40. ITS Training Requirements List 41. ITS Training Log IT Security and Disaster Recovery 42. It Threat/Risk Assessment Report 43. IT Security Assessment Checklist 44. IT Security Plan 45. IT Security Plan Implementation Schedule 46. Information Storage Plan 47. IT Disaster Recovery Plan 48. Access Control Plan 49. User Access Control Database 50. Access Control Log 51. User Account Conventions 52. IT Security Audit Report 53. IT Nonconformity Report 54. IT Security Audit Plan 55. IT Incident Report 56. BYOD Policy & Acknowledgements Software Development 57. IT Project Plan 58. IT Project Development Database 59. IT Project Status Report 60. IT Project Team Review Checklist 61. IT Project Progress Review Checklist 62. Design Review Checklist 63. Work Product Review Checklist 64. Request For Document Change (RDC) 65. Software Project Test Script 66. Software Project Test Checklist 67. Software Project Test Problem Report 68. Design Change Request Form 69. Software License Agreement 70. Software Limited Warranty 71. Software Copyright Notice 72. Software Consulting Agreement 73. Statement Of Work 74. Software Consulting Customer Support Log 75. Software Training Evaluation Form IT Job Descriptions: A complete job description is included for each of the 33 positions referenced in the Computer & IT Policies and Procedures Manual. Each position includes a summary description of the position, essential duties and responsibilities, organizational relationships, a list of the procedures where the position is referenced, specific qualifications, physical demands of the position, and work environment. 1. Beta Test Coordinator 2. Board Member 3. Chief Executive Officer 4. Director of Quality 5. Document Manager 6. Financial Manager 7. Help Desk Technician 8. HR Manager 9. Internal Audit Team Leader 10. IT Asset Manager 11. IT Disaster Recovery Coordinator 12. IT Manager 13. IT Project Manager 14. IT Security Manager 15. IT Storage Librarian 16. IT Support Center Manager 17. LAN Administrator 18. Network & Computer Systems Administrator 19. President 20. Product Manager 21. Project Manager 22. Purchasing Manager 23. Quality Manager 24. Shipping/ Receiving Clerk 25. Software Designer 26. Software Support Analyst 27. Software Trainer 28. Systems Analyst 29. Technical Support Manager 30. Technical Support Specialist 31. Technical Writer 32. Telecommunications Manager 33. Training Manager