10 behaviors of successful leaders. A candid look at some examples of leaders, who through various behavioral abilities were able to scale success.

1. 10 Behaviors of successful Leaders…

2. “My definition of a leader . . . is a man
who can persuade people to do what
they don’t want to do, or do what they’re
too lazy to do, and like it.” — Harry S.
Truman
“If your actions inspire others to dream more, learn
more, do more and become more, you are a leader.” —
John Quincy Adams

3. 1. 9% to 32% of an
organization’s
voluntary turnover
can be avoided
through better
leadership skills
2. Better leadership can
generate a 3 to 4%
improvement in
customer
satisfaction scores
and a corresponding
1.5% increase in
revenue growth
The impact of leadership on organizational performance
https://www.forbes.com/sites/jackzenger/2015/01/15/great-leaders-can-double-profits-research-shows/#7161fec56ca6

4. 34 bln $ -
2014
50 bln $-
2017
There are many organizations that show consistent improvement in productivity over time as
a direct result of their leadership development initiatives. General Electric had a 5% per
annum growth in employee productivity at a time when many organizations were languishing with
1% and 2% productivity improvement.
Increasing importance of leadership development
Increased spending on Leadership
Assessment and development Y-o-Y
https://www.forbes.com/sites/jackzenger/2015/01/15/great-leaders-can-double-profits-research-shows/#7161fec56ca6

5. Forbes
1) Honesty
2) Delegate
3) Communication
4) Confidence
5) Commitment
6) Positive Attitude
7) Creativity
8) Intuition
9) Inspire
10)Approach
INC.com
1) Awareness
2) Decisiveness
3) Empathy
4) Accountability
5) Confidence
6) Optimism
7) Honesty
8) Focus
9) Inspiration
10)Resilient
11)Humble
American Management
Association
1) Results Oriented
2) Customer Focused
3) Have a Vision
4) Strategically Focused
5) Effectively Get Work Done
Through Others
6) Be Good at Dealing with
Conflict
7) Ask Great Questions
8) Make High-Quality Decisions
9) Be a Trusted Leader
10)Be an Incredible
Communicator
Fortune
1) Trustworthiness
2) Compassion
3) Decisiveness
4) Innovation
5) Risk Taking
What are successful leaders made of??

7. Elon Musk Sam Walton
Elon Musk is a fountain of
audacious, world-
changing ideas.
1. Tesla
2. Solar City
3. Space X
4. Hyperloop
The secret to Wal-Mart’s
phenomenal growth, as
TIME Magazine notes
that Sam Walton was the
first to hire a computer
whiz to overhaul the
company’s logistics and
inventory systems,
leading to
unprecedented efficiency

9. 1. Use communication in all
of its forms—from body
language, to voice
inflection.
2. Use communication to
tear down barriers and
build up bridges,.
3. Use oration to win the
hearts and minds of
listeners.
4. Using words that resonate
with people.
1. Speak with Passion
2. Simplify your message.
One simple message at
a time.
3. Don’t overuse jargon.
4. Know your audience.

11. Jack Welch Chuck Knight
Jack Welch was the
chairman and CEO of
General Electric (GE) for
two decades, from 1981
to 2001. He was able to
increase the company’s
worth 4,000%. He was
both praised and
criticized for his
management style.
When Knight took the top job
in 1973, after a year as vice-
chairman and a career at his
father's consulting firm, he
vowed not to break the winning
streak. "I was determined not
to be second-string at anything
in life," he says.
Knight had taken Emerson from
$938 million in sales at the time
of his appointment to $16
billion in 2001.

13. Herbert KelleherJeff Bezos
Amazon CEO Jeff Bezos knows a thing or
two about building a successful business.
Several analysts have predicted that
Amazon will be the world's first company
with a trillion dollar valuation , and Bezos
recently become the second richest
person on earth .
In his latest letter to Amazon
shareholders published April 2017, Bezos
explains why he believes that centering a
business around "obsessive customer
focus" is the best way to succeed.
Southwest started with three planes in
1971 and experts wrote it off. They failed
to realize that for profits to materialize, a
company must hire and empower the
right people who are committed to
elevating the customer experience. Herb
Kelleher once said, "We tell our people,
'Don't worry about profit. Think about
customer service.' Profit is a by-product
of customer service. It's not an end in and
of itself.”
Southwest motto: “Hire for attitude; train
for skill.”

15. James Burke Henry Ford
Johnson & Johnson’s chairman and chief executive
from 1976 until his retirement in 1989, Mr. Burke
oversaw a vast expansion of the company, sales
tripled to $9 billion a year, and the company began
doing business in many more countries.
Mr. Burke is best known for his handling of the
Tylenol crisis in 1982, when seven people in the
Chicago area died after taking capsules of Extra-
Strength Tylenol that had been laced with cyanide.
The company spent more than $100 million
recalling 32 million bottles of Tylenol capsules from
store shelves in 1982.
In 1914, Henry Ford made a big announcement. Ford
would begin paying his employees $5.00 a day, over
twice the average wage for automakers in 1914. In
addition, he was reducing the work day from 9 hours to
8 hours, a significant drop from the 60-hour work week
that was the standard in American manufacturing.
It might have been just another of Ford’s wild ideas,
except that it proved successful. In 1914, the company
sold 308,000 of its Model Ts—more than all other
carmakers combined. By 1915, sales had climbed to
501,000. By 1920, Ford was selling a million cars a year.

17. Devi Shetty
E. Sreedharan
Fondly named as the Metro Man of India,
he is a retired Indian Engineering Officer
who is responsible for single-handedly
rewriting the country's urban transport
story.
He re-built the Pamban Bridge in record 46
days which was blown away by a cyclone in
1963. He was given a deadline of 90 days
but he finished the project in just 46 days.
Indian Railway recognized his achievement
and awarded him with the Railway
Minister’s Award. Many more assignments
followed.
Shetty set up Narayana Hrudayalaya in 2001 with
the motto: 'None shall be turned away because
they can't pay.' It is, as a UNDP case study puts it, a
"combination of compassion, high quality medical
know-ledge and skills, and an astute sense of
making the business work for the poor".
NH also makes its doctors cost-conscious. Every day
at noon senior doctors and hospital administrators
get a text message on the revenue, expenses and
EBITDA margin of the previous day. "Looking at the
profit-and-loss statement at the end of the month
is like reading a post-mortem," says Shetty.

19. Jack Ma Sheryl Sandberg
Alibaba founder and chairman Jack Ma. According to
Forbes, he's worth an estimated $29 billion, which
includes his 7.8% stake in Alibaba -- China's answer
to Amazon -- and a nearly 50% stake in payment-
processing service Alipay.
Ma is a true rags-to-riches story. He grew up poor in
communist China, failed his college entrance exam
twice, and was rejected from dozens of jobs,
including one at KFC, before finding success with his
third internet company, Alibaba. At the World
Economic Forum in 2016, Jack Ma revealed he has
even been rejected from Harvard -- 10 times!
In the spring of 2015, Facebook Chief Operating
Officer Sheryl Sandberg lost her husband. Dave
Goldberg died suddenly from a heart condition
while the couple were on vacation.
She posted a long essay about her suffering and
sense of isolation on Facebook. And she reached
out to Wharton professor Adam Grant to learn
about what the research says about resilience.
Together, they wrote a new book called: Option B:
Facing Adversity, Building Resilience, and Finding
Joy.

21. Travis Kalanick Brian Chesky, Nathan
Blecharczyk, Joe Gebbia
Uber’s disruptive technology, explosive growth,
and constant controversy make it one of the most
fascinating companies to emerge over the past
decade. The eight-year-old company has
rocketed to become the highest valued private
startup company in the world.
Valued by investors at $69 billion, it exceeds the
market cap of giants such as General Motors,
Ford Motor Company, and Tesla Inc. even though
the company has suffered billions in losses in
recent years.
Recent statistics show that Airbnb now has over 3
million listings in over 191 countries and 65,000 cities.
Airbnb hosts have hosted over 160,000,000+guests.
There was a design conference coming to town and
hotel space was limited, so Brian Chesky and Joe
Gebbia set up a simple website with pictures of their
their loft-turned-lodging space—complete with three
air mattresses on the floor and the promise of a home-
cooked breakfast in the morning. The following spring,
they enlisted former roommate and engineer Nathan
Blecharczyk to help them get Airbed & Breakfast off the
ground.

23. Bill Gates Richard Branson
Bill Gates is used to big titles, but they didn’t come
without big risks. Being an entrepreneur in itself is a
risky endeavour, but from a young age, Bill Gates has
consistently made big moves to get what he wants.
In 1975, Gates contacted the creators of the new
micro computer, Micro Instrumentation and
Telemetry Systems (MITS) and said a group of his
was working on an interpreting program for their
product. This was a lie – Gates wanted to gauge the
interest of the company and when the president
agreed to a demo meeting, Gates and his business
partner Paul Allen then developed the system. The
meeting was a success
One of Branson’s earliest memories is when he was four or
five years old, and his aunt bet him ten shillings that he
couldn’t learn to swim by the end of his family vacation. On
the way home, Branson saw a river and persuaded his father
to pull over so he could jump in. After some floundering, he
figured out how to swim and earned himself some money.
Richard Branson’s business has become a case study in risk
diversification at business schools and classrooms around the
world. For years, he was able to move with great success and
even greater audacity from one market to another.
Branson candidly reveals that "You’ve got to take risks if you
are going to succeed. I would much rather ask forgiveness
than permission”.

24. The common threads
Vision
Results Oriented
Customer
Focused
Trust / Honest
Incredible
Communicator
Humble Decisive
Innovation
Risk Taking
Resilient

26. Practicing impactful leadership – 8 Imperatives
4. Foster a growth mindset
5. Leverage emotion
6. Optimize stress
1. Embrace new experiences
2. Adopt deliberate practice and reflection
3. Learn from others
7. Practice mindfulness
8. Enact behavioral commitments
What we do?
Who we are?
Pause

27. The stereotypical, larger-than-life, charismatic CEO who never makes mistakes and is probably the smartest person in the room and
rides in and out on a white horse with a perfect, unblemished record only exists in urban legends.
– From the CEO Genome Project