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QA 
GMP 
QC
QA 
It is the sum total of the 
organized arrangements 
with the objective of 
ensuring that products 
will be of the quality 
required for their 
intended use
GMP 
Is that part of Quality 
Assurance aimed at 
ensuring that products 
are consistently 
manufactured to a quality 
appropriate to their 
intended use
QC 
Is that part of GMP 
concerned with sampling, 
specification & testing, 
documentation & release 
procedures which ensure 
that the necessary & 
relevant tests are 
performed & the product is 
released for use only after 
ascertaining it’s quality
QQAA aanndd QQCC 
• QC is that part of GMP 
which is concerned with 
sampling, 
specifications, testing 
and with in the 
organization, 
documentation,and 
release procedures 
which ensure that the 
necessary and relevant 
tests are carried out 
• QA is the sum total of 
organized 
arrangements made 
with the object of 
ensuring that product 
will be of the Quality 
required by their 
intended use.
QQAA aanndd QQCC 
• Operational 
laboratory 
techniques and 
activities used to 
fulfill the 
requirement of 
Quality 
• All those planned 
or systematic 
actions necessary 
to provide 
adequate 
confidence that a 
product will satisfy 
the requirements 
for quality
QQAA aanndd QQCC 
• QA is company • QC is lab based 
based
ESTABLISHING ACCEPTANCE CRITERION FOR A SPECIFIED IMPURITY IN A 
Determine impurity level in 
relevant batches1 
Acceptance criterion = A or 
B 
(as appropriate) 
Is 
impurity also 
a 
degradation 
product? 
Is 
A or B 
greater than the 
qualified 
level? 
Acceptance criterion = qualified 
level 
or establish new qualified level2 
Estimate maximum increase in impurity 
at retest date using data from relevant 
accelerated and long-term stability 
studies 
Determine maximum likely level as: 
A + increase in degradation product at 
appropriate storage conditions. 
(Let this = B) 
YES 
YES 
NO 
NO 
NEW 
DRUG SUBSTANCE 
1 Relevant batches are those from development, pilot and scale-up studies. 
2 Refer to ICH Guideline on Impurities in New Drug Substances 
Definition: upper confidence limit = three times the standard deviation of batch analysis data 
Determine mean + upper 
confidence 
limit for the impurity (Let this = A)
ESTABLISHING ACCEPTANCE CRITERION FOR A DEGRADATION PRODUCT IN A 
Does 
degradation 
occur during product 
manufacture? 
NEW DRUG PRODUCT 
Estimate maximum increase in 
degradation product at shelf life using 
data from relevant accelerated and 
long-term stability studies. 
(Let this = D) 
Determine maximum likely level as 
drug substance acceptance criterion2. 
((A or B) + C + D) 
Is 
maximum 
likely level greater 
than the 
qualified 
level? 
Estimate maximum increase in degradation 
product during manufacture from relevant 
batches1. (Let this = C) 
Acceptance criterion = maximum likely level. 
Acceptance criterion = qualified 
level 
or establish new qualified level3 
or new storage conditions 
or reduce shelf life. 
NO 
NO 
YES 
YES 
1 Relevant batches are those from development, pilot and scale-up studies. 
2 Refer to Decision Tree 1 for information regarding A and B. 
3 Refer to ICH Guideline on Impurities in New Drug Products.
SETTING ACCEPTANCE CRITERIA FOR DRUG SUBSTANCE PARTICLE SIZE 
Is the drug product a solid 
dosage form or liquid 
containing undissolved 
drug substance? 
No drug substance particle 
size acceptance criterion 
required for solution dosage 
forms. 
1. Is the particle size critical to dissolution, 
solubility, or bioavailability? 
2. Is the particle size critical to drug product 
processability? 
3. Is the particle size critical to drug product stability? 
4. Is the particle size critical to drug product 
content uniformity? 
5. Is particle size critical for maintaining 
product appearance? 
Set Acceptance Criterion 
No Acceptance Criterion 
Required 
If YES to any 
If NO to all 
NO 
YES 
DISTRIBUTION
INVESTIGATING THE NEED TO SET ACCEPTANCE CRITERIA FOR 
POLYMORPHISM 
IN DRUG SUBSTANCES AND DRUG PRODUCTS 
Drug Substance 
1. 
Can 
Conduct polymorphism 
screen on drug substance. No further action 
2. 
NO 
different polymorphs 
be formed? 
YES 
GO TO 
Characterize the forms: 
e.g., - X-ray Powder 
Diffraction 
- DSC / 
Thermoanalysis 
- Microscopy 
- Spectroscopy
INVESTIGATING THE NEED TO SET ACCEPTANCE CRITERIA FOR 
POLYMORPHISM 
IN DRUG SUBSTANCES AND DRUG PRODUCTS 
2. 
GO TO 3. 
NO 
NO 
Do the 
forms have 
different properties? 
(solubility, stability, 
melting point) 
YES 
Is drug 
product safety, 
performance or 
efficacy affected? 
No further test or 
acceptance criterion 
for drug substance 
YES 
Set acceptance criterion 
for polymorph content 
in drug substance
INVESTIGATING THE NEED TO SET ACCEPTANCE CRITERIA FOR 
POLYMORPHISM 
IN DRUG SUBSTANCES AND DRUG PRODUCTS 
Drug Product - Solid Dosage Form or Liquid Containing Undissolved Drug Substance 
Undertake the following processes only if technically possible 
to measure polymorph content in the drug product. 
3. 
YES 
Does 
drug product 
performance testing 
provide adequate control if 
polymorph ratio changes 
(e.g., dissolution)? 
NO 
NO 
YES 
Establish acceptance criteria 
for the relevant performance 
test(s). 
Monitor polymorph form during 
stability of drug product. 
No need to set acceptance criteria 
for polymorph change in drug 
product. 
Does a 
change occur 
which could 
affect 
safety or 
efficacy? 
Establish acceptance criteria 
which are consistent with 
safety and/or efficacy.
ESTABLISHING IDENTITY, ASSAY AND ENANTIOMERIC IMPURITY PROCEDURES 
FOR CHIRAL NEW DRUG SUBSTANCES AND NEW DRUG PRODUCTS CONTAINING 
CHIRAL DRUG SUBSTANCES 
YES 
AND RACEMIC 
Consider the need for 
verifying chiral identity in 
drug substance release 
and/or acceptance 
testing. 
Is the new 
drug substance 
chiral1? 
Chiral identity, assay 
and impurity 
procedures 
are not needed. 
NO 
YES 
AND ONE ENANTIOMER 
Needed for drug substance specification:2 
-chiral identity3 
-chiral assay4 
-enantiomeric impurity5 
Needed for drug product specification6: 
-chiral assay4 
-enantiomeric impurity5 
1 Chiral substances of natural origin are not addressed in this Guideline. 
2 As with other impurities arising in and from raw materials used in drug substance synthesis, control of chiral quality could be established alternatively 
by applying limits to appropriate starting materials or intermediates when justified from developmental studies. This essentially will be the case when 
there are multiple chiral centers (e.g., three or more), or when control at a step prior to production of the final drug substance is desirable. 
3 A chiral assay or an enantiomeric impurity procedure may be acceptable in lieu of a chiral identity procedure. 
4 An achiral assay combined with a method for controlling the opposite enantiomer is acceptable in lieu of a chiral assay. 
5 The level of the opposite enantiomer of the drug substance may be derived from chiral assay data or from a separate procedure. 
6 Stereospecific testing of drug product may not be necessary if racemization has been demonstrated to be insignificant during drug product 
manufacture and during storage of the finished dosage form.
MICROBIOLOGICAL QUALITY AATTTTRRIIBBUUTTEESS OOFF DDRRUUGGSS 
SSUUBBSSTTAANNCCEE AANNDD EEXXCCIIPPIIEENNTTSS 
Is the drug 
substances/excipient 
Capable of supporting microbial 
Growth or viability 
Is the drug substances/excipient 
Sterile? 
NO 
Does drug 
substances/excipient 
Synthesis/processing involve 
Steps which inherently 
Reduce microorganisms? 
NO 
Establish microbial limit acceptance 
Criteria 
As per the harmonized pharmacopoeial 
monograph 
Are monitoring 
Microorganism/indicator levels 
Consistently below acceptance criteria 
Levels? 
Test lots on a skip-lot basis for 
Microbial limits and freedom from 
Compendial indicator organisms. 
Test each lot for microbial limits 
and freedom from compendial 
indicator organisms. 
Provide supporting data. Microbial 
Limits acceptance criteria and 
testing 
May not be necessary 
No further microbial limits testing or 
Acceptance criteria are necessary 
Establish microbial limit acceptance 
criteria 
As per the harmonized pharmacopeial 
monograph 
Does scientific evidence demonstrate that 
Reducation steps result in microorganism levels 
<acceptance criteria limits (and the absence of 
Compendial indicator organisms) 
In the drug substance/excipient? 
Provide supporting data. 
Microbial limits acceptace 
Criteria and testing 
May not be necessary 
YES 
YES 
YES 
YES 
YES NO 
NO 
NO
SETTING ACCEPTANCE CRITERIA FOR DRUG PRODUCT DISSOLUTION 
1. 
What type of drug release acceptance criteria are appropriate? 
Is the dosage 
form designed to produce 
modified release? 
YES Establish drug release acceptance criteria. 
Extended release: multiple time points 
Delayed release: two stages, parallel 
or sequential 
NO 
Is drug solubility 
at 37 ± 0.5°C high throughout 
the physiological pH range? 
(Dose/ solubility < 250 mL 
(pH 1.2 - 6.8)) 
NO 
NO 
Continued on next page. 
Generally single-point dissolution 
acceptance criteria with a lower limit 
are acceptable. 
YES 
Is dosage form 
dissolution rapid? 
(Dissolution > 80% in 15 minutes 
at pH 1.2, 4.0, and 6.8) 
Has a relationship been 
determined between disintegration 
and dissolution? 
Generally disintegration acceptance 
criteria with an upper time 
limit are acceptable. 
YES 
YES 
NO
SETTING ACCEPTANCE CRITERIA FOR DRUG PRODUCT DISSOLUTION 
2. What specific test conditions and acceptance criteria are appropriate? [immediate release] 
Does 
dissolution significantly 
affect bioavailability? 
(e.g., have relevant developmental 
batches exhibited unacceptable 
bioavailability?) 
Attempt to develop test conditions and acceptance 
criteria which can distinguish batches 
with unacceptable bioavailability. 
YES 
NO 
YES 
NO 
YES 
NO 
Do changes in 
formulation or 
manufacturing variables 
affect dissolution? 
(Use appropriate ranges. 
Evaluate dissolution 
within pH 1.2 - 6.8) 
Are these changes controlled 
by another procedure and acceptance 
criterion? 
Adopt appropriate test conditions 
and acceptance criteria without 
regard to discriminating power, to 
pass clinically acceptable batches. Adopt test conditions and acceptance criteria 
which can distinguish these changes. 
Generally, single point acceptance criteria 
are acceptable.
SETTING ACCEPTANCE CRITERIA FOR DRUG PRODUCT DISSOLUTION 
3. 
What are appropriate acceptance ranges? [extended release] 
YES 
NO 
NO 
YES 
YES 
NO 
YES 
NO 
Are bioavailability 
data available for batches 
with different drug release rates? 
Is drug release independent of 
in vitro test conditions? 
Can an in vitro / in vivo 
relationship be established? 
(Modify in vitro test 
conditions 
if appropriate.) 
Use all available stability, clinical, and 
bioavailability data to establish 
appropriate acceptance ranges. 
Use the in vitro / in vivo 
correlation, along with 
appropriate batch data, to 
establish acceptance ranges. 
Are acceptance 
ranges >20% of the 
labeled content? 
Provide appropriate 
bioavailability data 
to validate the 
acceptance ranges. 
Finalize acceptance 
ranges.
MICROBIOLOGICAL ATTRIBUTES OOFF NNOONN--SSTTEERRIILLEE 
DDRRUUGGSS PPRROODDUUCCTTSS 
Does the drug product contain 
Antimicrobial preservatives or possess 
Inherent antimicrobial 
activity 
Is the drug product a dry dosage form 
(e.g. solid oral or dry powder)? 
Does scientific evidence demonstrate 
Growth inhibitory properties of the 
Drug product? 
Microbial limits acceptance criteria and testing 
May not be necessary 
Establish preservative chemical acceptance criteria and 
Perform preservative effectiveness validation of product 
Containing less than or equal to the minimum specifie 
Preservative concentration, or demonstrate the inherent 
Antimicrobial activity of the drug product. 
Establish microbial limit acceptance criteria 
As per the harmonized pharmacopoeia 
Monograph. 
Perform microbial limits testing on a 
Lot-by-lot basis. 
Do production lots consistently meet 
Microbial limits acceptance criteria? 
Perform skip-lot testing for microbial 
Limits, or provide scientific justification for 
no routine microbial limits testing. 
No 
No 
No 
No 
YES 
YES 
YES 
YES
ICH Harmonised TTrriippaarrttiittee GGuuiiddeelliinnee 
• Stability Testing of New Drug Substances and Products 
• Stability Testing: Photostability Testing of New Drug 
Substances and Products 
• Stability Testing for New Dosage Forms 
• Bracketing and Matrixing Designs for Stability Testing of 
New Drug Substances and Products 
• Evaluation for Stability Data 
• Stability Data Package for Registration Applications in 
Climatic Zones III and IV 
• Validation of Analytical Procedures: Text and Methodology 
• Impurities In New Drug Substances
ICH Harmonised TTrriippaarrttiittee GGuuiiddeelliinnee 
• Impurities in New Drug Products 
• Impurities: Guideline for Residual Solvents 
• Evaluation and Recommendation of Pharmacopoeial 
Texts for Use in the ICH Regions on Microbiological 
Examination of Non-Sterile Products: Microbial 
Enumerations Tests 
• Evaluation and Recommendation of Pharmacopoeial 
Texts for Use in the ICH Regions on Microbiological 
Examination of Non-Sterile Products: Test for 
Specified Micro-Organisms
ICH Harmonised TTrriippaarrttiittee GGuuiiddeelliinnee 
• Evaluation and Recommendation of Pharmacopoeial 
Texts for Use in the ICH Regions on Microbiological 
Examination of Non-Sterile Products: Acceptance 
Criteria for Pharmaceutical Preparations and 
Substances for Pharmaceutical Use 
• Evaluation and Recommendation of Pharmacopoeial Texts 
for Use in the ICH Regions on Residue on 
Ignition/Sulphated Ash 
• Evaluation and Recommendation of Pharmacopoeial 
Texts for Use in the ICH Regions on Test for 
Extractable Volume of Parenteral Preparations
ICH Harmonised TTrriippaarrttiittee GGuuiiddeelliinnee 
• Evaluation and Recommendation of Pharmacopoeial 
Texts for Use in the ICH Regions on Test for 
Particulate Contamination: Sub-Visible Particles 
• Evaluation and Recommendation of Pharmacopoeial 
Texts for Use in the ICH Regions on Disintegration 
• Evaluation and Recommendation of Pharmacopoeial 
Texts for Use in the ICH Regions on Uniformity of 
Dosage Units 
• Evaluation and Recommendation of Pharmacopoeial 
Texts for Use in the ICH Region on Dissolution Test
ICH Harmonised TTrriippaarrttiittee GGuuiiddeelliinnee 
• Evaluation and Recommendation of Pharmacopoeial 
Texts for Use in the ICH Regions on Sterility Test 
• Evaluation and Recommendation of Pharmacopoeial 
Texts for Use in the ICH Regions onTablet Friability 
• Evaluation and Recommendation of Pharmacopoeial 
Texts for Use in the ICH Regions on Polyacrylamide 
Gel Electrophoresis 
• Viral Safety Evaluation of Biotechnology Products 
Derived from Cell Lines of Human or Animal Origin
ICH Harmonised TTrriippaarrttiittee GGuuiiddeelliinnee 
• Quality of Biotechnological Products: Analysis of the 
Expression Construct in Cells used for Production of r-DNA 
Derived Protein Products 
• Quality of Biotechnological Products: Stability Testing of 
Biotechnological/Biological Products 
• Derivation and Characterisation of Cell Substrates Used for 
Production of Biotechnological/Biological Products 
• Comparability of Biotechnological/Biological Products 
Subject to Changes in their Manufacturing Process 
• Specifications: Test Procedures and Acceptance Criteria for 
New Drug Substances and New Drug Products: Chemical 
Substances
ICH Harmonised TTrriippaarrttiittee GGuuiiddeelliinnee 
• Specifications: Test Procedures and Acceptance 
Criteria for Biotechnological/Biological Products 
• Good Manufacturing Practice Guide for Active 
Pharmaceutical Ingredients 
• Pharmaceutical Development 
• Quality Risk Management 
• Pharmaceutical Quality System 
• Quality Implementation Working Group
Quality Assurance (QA) Management 
Procedure
HHooww ttoo wwrriittee SSttaannddaarrdd OOppeerraattiinngg 
PPrroocceedduurree 
• SOP describes standard SOP format 
that you can use immediately for 
your quality procedure. 
• SOP has instructions on how to write 
a formal operating procedure for 
your systems which your people can 
follow everyday.
AAllll DDooccuummeennttss--CCllaassssiiffiiccaattiioonnss,, 
DDeeffiinniittiioonn aanndd AApppprroovvaall MMaattrriixx 
• In this SOP you will find all type of quality 
and Technical/Master file documents to 
build up a good quality management 
system for your manufacturing sites, 
definition of documents, their 
classification, approval requirements and 
retention requirements. 
• This procedure has schematic diagrams for 
your understanding of how different types 
of documents are prepared and stored in a 
typical documentation.
Quality DDooccuummeennttaattiioonn MMaannaaggeemmeenntt 
aanndd CChhaannggee CCoonnttrrooll 
• This SOP describes how to generate new 
quality documents or change control of 
existing documents, review of quality 
documents, satellite file management, role 
of document author, approver, document 
control officer and satellite file 
administrator. 
• In this SOP you will also find numbering 
systems of different quality documents like 
audit files, SOP’s, forms, manuals, training 
files, QA agreements, project files etc and 
their effective archiving system.
Documentation RRuullee ffoorr GGMMPP 
DDooccuummeennttss 
• This SOP describes the principles to 
be followed in GMP documents, entry 
of data and information, signature 
requirements and correction 
technique of incorrectly entered data 
or information.
Quality DDooccuummeennttaattiioonn--CCoonnttrrooll,, 
TTrraacckkiinngg aanndd DDiissttrriibbuuttiioonn 
• In this SOP you will find mainly the role of 
document control officer during the initiation, 
creation, circulation and approval of new quality 
related documents. 
• It also describes the procedure of modification 
and review of existing document using a 
documentation database. 
• Management of existing and superseded 
documents is also a art of this procedure. 
• You will see all the forms referred during the 
instruction are attached at the end of the 
procedure.
PPrreeppaarraattiioonn,, MMaaiinntteennaannccee aanndd 
CChhaannggee CCoonnttrrooll ooff MMaasstteerr DDooccuummeennttss 
• This SOP particularly focused on the management 
of master file documents like specifications, 
control methods, raw materials, finished goods 
and packaging specification and test reports, 
formulation, stability files etc required to 
generate during the product registration in the 
market. 
• This SOP gives instruction on their creation, 
change control, numbering system, approval 
requirements and maintenance in a simple 
master file database. 
• You will see all the forms referred during the 
instruction are attached at the end of the 
procedure.
DDeevviiaattiioonn RReeppoorrtt SSyysstteemm 
• It is a regulatory requirement to capture all sorts 
of deviations evolves in your systems in order to 
maintain the continuous improvement to your 
processes and systems. 
• This SOP describes how to categorize the 
deviations between production, audit, quality 
improvements, technical deviations, customer 
complaints and environmental, health and safety 
deviations. 
• It describes the management responsibilities of 
initiating deviation, capture data, analysis, 
investigation, determination of assignable causes, 
generation of management report and initiatives 
to be taken on corrective and preventative 
actions.
SShheellff LLiiffee ooff PPrroodduucctt 
• This simple SOP describes the 
meaning of shelf life and provides on 
how to interpret shelf lives and 
storage conditions for your raw 
materials from the Certificate of 
Analysis, determining expiry date for 
your finished products by use of raw 
material date of manufacturing and 
their shelf lives.
VVeennddoorr SSeelleeccttiioonn aanndd EEvvaalluuaattiioonn 
• This SOP describes the procedure to be 
followed during the vendor assessment 
and vendor evaluation for purchasing of 
raw materials, critical and non critical 
packaging components, laboratory 
supplies, engineering supplies and 
imported finished goods from the vendor. 
• These instructions are essential for 
approving prospective vendor.
VVeennddoorr CCeerrttiiffiiccaattiioonn 
• This procedure aim to describe the process 
by which a vendor may be certified to 
supply materials or services. 
• This procedure applies to vendors that 
supply a material or service to be used at 
any stage of manufacture by operations. 
• Here you will get the roles of each 
department in the process to certify an 
approved vendor.
PPrroodduucctt CCoommppllaaiinntt PPrroocceedduurree 
• This procedure covers the receipt, logging, 
evaluation, investigation and reporting system of 
all complaints received from customers for the 
marketed products. 
• This SOP contains step by step instruction to be 
followed in the customer complaint management 
like numbering of complaint, registration, 
evaluation of complaints, determination of 
assignable cause for the complaint deviation, 
implementation of corrective and preventive 
actions, trending of complaints and handling of 
counterfeit products.
AAnnnnuuaall PPrroodduucctt RReevviieeww 
• This procedure provides a guideline 
to annual product review which is 
required to be performed for each 
product produced for the commercial 
market to evaluate data, trends and 
to identify any preventative or 
corrective action that would lead to 
product quality improvements and 
report them to management.
RReewwoorrkk PPrroocceedduurree 
• This SOP contains the step by step instruction to 
be followed when the rework of an in-process or 
completed finished good is required. 
• This SOP covers the reworks of in-process 
manufactured goods where new batch number is 
introduced for the reworked part and rework of 
manufactured finished good keeping the same 
batch number. 
• This SOP also describes how to create rework 
protocols for each individual case.
AAuutthhoorriizzeedd PPeerrssoonn 
• This simple procedure describes the 
accreditation, accountabilities and 
responsibilities of an Authorized 
person, responsible for release of 
finished goods for sale.
PPrroodduucctt IIddeennttiiffiiccaattiioonn aanndd 
TTrraacceeaabbiilliittyy 
• The purpose of this SOP is to define the 
method used for the identification of all 
contributing materials that could affect 
product quality and to ensure their full 
traceability. 
• Here you will find instruction on all the 
records and documents used for the 
identification and traceability of incoming 
raw materials and out going finished 
goods.
AAuuddiittss 
• This SOP describes the process of 
planning, performing, reporting and 
follow-up of different audits for your 
systems like Internal Quality audit, Vendor 
audit, Environmental Health and Safety 
(EHS) audit, EHS workplace inspection, 
Housekeeping audit. 
• This SOP also describes the process to be 
followed by manufacturing personnel 
during an audit from a Regulatory 
authority.
Example-Checklist ffoorr BBaattcchh DDooccuummeennttaattiioonn 
• This SOP describes the identification of all 
documentation relevant to a production 
process in the form of “Batch 
Documentation Checklists” and to ensure 
their collection by completion of the 
checklists by Authorized Persons. 
• This procedure is based on an example of 
tablet packaging process described in the 
‘Manufacturing’ category.
Evaluation ooff BBaattcchh DDooccuummeennttaattiioonn 
aanndd RReelleeaassee ffoorr SSaallee 
• This procedure describes the process of 
collection, evaluation and record of batch 
related document generated during the 
production of a batch before an authorized 
person can release the batch for sale. 
• This procedure is based on an example of 
tablet packaging process described in the 
‘Manufacturing’ category.
GGMMPP TTrraaiinniinngg 
• This SOP describes how to design 
and deliver GMP related training for 
your manufacturing staffs, training 
assessment design, recording of 
assessment and preparation of 
training reports.
How ttoo WWrriittee TTrraaiinniinngg MMaatteerriiaallss 
• This simple SOP contains instructions 
on how to write training materials, 
identification of training 
requirements, available resources, 
preparation of training aid checklists 
for your manufacturing staffs.
HHoouussee KKeeeeppiinngg AAuuddiitt PPrroocceedduurree 
• This SOP describes the requirements, checklists 
and reporting procedure on housekeeping audits. 
• Individual checklist forms are attached at end of 
the procedure for different areas like process, 
laboratory, engineering stores, warehouses. 
• This procedure also describes the handling of 
non-compliance found during the housekeeping 
audits.
Management and CCoonnttrrooll ooff CCoonnttrraacctt WWoorrkk 
• The procedure describes the 
management and control of contract 
work provided by the contractors for 
packaging and finished products for 
your company as well as control of 
contract works done by your 
company on behalf of others.
Criteria for Sourcing ooff RRMM,, CCrriittiiccaall 
PPaacckkaaggiinngg CCoommppoonneennttss aanndd IImmppoorrtteedd 
FFiinniisshhiinngg GGooooddss 
• The purpose of this SOP is to describe the process 
for approval of an external vendor/manufacturer 
supplying products to your company. 
• It covers raw materials (including bulk products 
for subsidiaries and contract manufacturers), 
critical packaging components in contact with 
product and imported finished goods. 
• The SOP also references affiliated documentation 
detailing the scope of active materials used and 
the approved manufacturers of these materials.
Quality CCoonncceerrnn IInnvveessttiiggaattiioonn 
PPrroocceessss 
• This procedure contains instruction to be followed 
when conducting Investigations and to raise and 
assess Deviation Report when an investigation or 
incident Investigation occurs. 
• This procedure is to be used in conjunction with 
SOP, which covers the approval and follow-up 
activities associated with a Deviation Report. 
• Here you will find collection of information for an 
incident or a deviation, steps to be followed for a 
cross functional investigation, reporting and 
implementing of the outcomes of investigation.
Quality Control Laboratory 
Procedures
RReetteesstt DDaattiinngg ooff RRaaww MMaatteerriiaallss 
• The purpose of this procedure is to 
describe how to run the expired stock 
report; to describe how to define the 
requirements for the retesting and 
assignment of storage period for active 
ingredients, excipients and raw materials; 
to instruct retesting procedure and to 
determine the status of a finished goods 
batch with a shorter shelf life.
Calibration PPoolliicciieess ffoorr LLaabboorraattoorryy 
IInnssttrruummeennttss 
• This SOP describes the calibration polices 
of laboratory instruments/equipments. 
• It describes labeling and security 
requirements of laboratory 
instruments/equipments. 
• This SOP also describes the investigational 
steps to be required in the case of failed 
calibration
Archiving LLaabboorraattoorryy DDooccuummeennttaattiioonn 
• This procedure describes retention and 
disposal procedures of laboratory 
documentation, general laboratory 
documentation system that includes 
handling of rejected raw material and 
finished product reports, finished goods 
certificate of analysis, finished goods 
register, raw material certificate of 
analysis, register, trend cards, procedure 
for long term document retention.
MMaannaaggeemmeenntt ooff RReeffeerreennccee 
SSuubbssttaanncceess 
• This SOP describes the ordering 
referencing, storing, coding, use and 
general register maintenance of primary 
and impurity reference substances, 
primary reagent reference solutions, 
secondary raw material reference 
substance, assay testing procedure of 
secondary raw material reference 
substance, use of secondary raw material 
reference substance in the laboratory 
routine analysis, determination of expiry 
date and re-test date of reference 
substances.
LLaabboorraattoorryy WWoorrkkbbooookk 
• This SOP describes types of laboratory 
workbooks, general and GMP requirements 
of using workbooks, analytical data entry 
in the workbook, formatting of laboratory 
workbooks for routine testing, 
experiments and trials, workbook 
retention policy, instruction on data entry 
for incomplete experiments and additional 
data.
Creation ooff CCeerrttiiffiiccaattee ooff AAnnaallyyssiiss 
• The purpose of this procedure is to 
define the content and format of a 
Certificate of Analysis (C/A) and 
Certificate of Manufacture (C/M) and 
to provide guidance for issuing a 
Certificate of Analysis or Certificate 
of Manufacture and to locate the 
appropriate data required for this 
task.
MMaannaaggiinngg AAnnaallyyttiiccaall RReeaaggeennttss 
• This procedure identifies the need for all 
analytical reagents and solutions prepared 
from the reagents, to have an assigned 
expiry date and storage conditions 
recorded on the label. 
• Here you will find the procedure for 
purchase and management of analytical 
reagents and laboratory prepared 
reagents.
LLaabboorraattoorryy WWaassttee MMaannaaggeemmeenntt 
• This simple procedure describes how 
to dispose off laboratory generated 
wastes of toxic, explosive, flammable, 
corrosive, oxidizing and biologically 
damaging natures.
RReetteennttiioonn SSaammpplleess--LLaabboorraattoorryy 
• The purpose of this SOP is to 
describe the finished good and raw 
material sample retention 
procedures, products manufacture 
and/or received onsite and/or 
chemically tested by the laboratory.
LLaabboorraattoorryy SSuupppplliieerr AApppprroovvaall 
• In this simple SOP you will find the 
procedure for approving laboratory 
suppliers and criteria for the 
purchase of equipment, 
instrumentation, consumables, 
durables and glassware for the 
laboratory.
Laboratory RReessuullttss--OOuutt ooff SSppeecciiffiiccaattiioonn 
IInnvveessttiiggaattiioonn 
• This procedure describes the actions to be taken 
by an analyst in the event the result of a test 
does not conform to raw material/components or 
finished products specifications for physical and 
chemical tests. 
• An out of specification (OOS) result does not 
necessarily mean the batch under investigation 
fails and shall be rejected. 
• The OOS result shall be investigated and the 
findings of the investigation, including re-test 
results shall be interpreted to evaluate the batch 
and reach a decision regarding release or 
rejection.
RRaaww MMaatteerriiaallss--LLaabboorraattoorryy TTeessttiinngg 
aanndd DDooccuummeennttaattiioonn 
• This SOP describes the procedure for 
sampling, location, pre-testing, 
testing and documentation of all raw 
materials and components subject to 
test, out of specification results, 
microbiological tests and release 
procedure for passed raw materials 
and components.
Finished GGooooddss--LLaabboorraattoorryy TTeessttiinngg aanndd 
DDooccuummeennttaattiioonn 
• This SOP describes the procedure for 
sampling, location, pre-testing, 
testing and documentation of all 
finished products subject to test, 
reagents and standards to be used 
for analysis, management of out of 
specification results, microbiological 
tests and release procedure for 
passed finished goods.
PPrreeppaarraattiioonn aanndd MMaaiinntteennaannccee ooff 
SSttaabbiilliittyy PPrroottooccoollss ((PPhhaarrmmaacceeuuttiiccaallss)) 
• This procedure describes the preparation and 
management of stability protocols for marketed 
products. 
• This procedure is applicable to all protocols for 
stability studies on commercial products. 
• The responsibility of the commercial Site stability 
manager for creating and maintaining protocols 
that are required for studies that came as a result 
of validation or process deviation.
Stability aanndd TTrriiaall TTeessttiinngg PPrroocceedduurree 
((PPhhaarrmmaacceeuuttiiccaallss)) 
• To describes the steps necessary to ensure the 
effective control of stability and trial testing 
programs of new and existing products. 
• This procedure is focused on setting up of 
stability programs, testing, reporting, general 
sampling procedure for stability programs, data 
generation and analysis, annual maintenance of 
stability, new product stability procedure, 
procedure for in-house trials, reporting and 
interpretation of trials and conclusion of the trail 
program.
RREEFFEERREENNCCEESS 
• www.ich.org 
• www.fda.gov
THANK YOU 
EE--mmaaiill:: bbkknnaannjjwwaaddee@@yyaahhoooo..ccoo..iinn CCeellll NNoo:: 0000991199774422443311000000

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Qualityassurancecontrolinpharmaindustry

  • 1. QQuuaalliittyy AAssssuurraannccee && QQuuaalliittyy CCoonnttrrooll IInn PPhhaarrmmaa IInndduussttrryy DDrr.. BBaassaavvaarraajj KK.. NNaannjjwwaaddee MM..PPhhaarrmm..,, PPhh.. DD AAssssoocciiaattee PPrrooffeessssoorr ooff PPhhaarrmmaacceeuuttiiccss DDeeppaarrttmmeenntt ooff PPhhaarrmmaacceeuuttiiccss KKLLEE UUnniivveerrssiittyy,, BBeellggaauumm –– 559900001100,, KKaarrnnaattaakkaa,, IINNDDIIAA EE--mmaaiill:: bbkknnaannjjwwaaddee@@yyaahhoooo..ccoo..iinn CCeellll NNoo:: 0000991199774422443311000000
  • 3. QA It is the sum total of the organized arrangements with the objective of ensuring that products will be of the quality required for their intended use
  • 4. GMP Is that part of Quality Assurance aimed at ensuring that products are consistently manufactured to a quality appropriate to their intended use
  • 5. QC Is that part of GMP concerned with sampling, specification & testing, documentation & release procedures which ensure that the necessary & relevant tests are performed & the product is released for use only after ascertaining it’s quality
  • 6. QQAA aanndd QQCC • QC is that part of GMP which is concerned with sampling, specifications, testing and with in the organization, documentation,and release procedures which ensure that the necessary and relevant tests are carried out • QA is the sum total of organized arrangements made with the object of ensuring that product will be of the Quality required by their intended use.
  • 7. QQAA aanndd QQCC • Operational laboratory techniques and activities used to fulfill the requirement of Quality • All those planned or systematic actions necessary to provide adequate confidence that a product will satisfy the requirements for quality
  • 8. QQAA aanndd QQCC • QA is company • QC is lab based based
  • 9. ESTABLISHING ACCEPTANCE CRITERION FOR A SPECIFIED IMPURITY IN A Determine impurity level in relevant batches1 Acceptance criterion = A or B (as appropriate) Is impurity also a degradation product? Is A or B greater than the qualified level? Acceptance criterion = qualified level or establish new qualified level2 Estimate maximum increase in impurity at retest date using data from relevant accelerated and long-term stability studies Determine maximum likely level as: A + increase in degradation product at appropriate storage conditions. (Let this = B) YES YES NO NO NEW DRUG SUBSTANCE 1 Relevant batches are those from development, pilot and scale-up studies. 2 Refer to ICH Guideline on Impurities in New Drug Substances Definition: upper confidence limit = three times the standard deviation of batch analysis data Determine mean + upper confidence limit for the impurity (Let this = A)
  • 10. ESTABLISHING ACCEPTANCE CRITERION FOR A DEGRADATION PRODUCT IN A Does degradation occur during product manufacture? NEW DRUG PRODUCT Estimate maximum increase in degradation product at shelf life using data from relevant accelerated and long-term stability studies. (Let this = D) Determine maximum likely level as drug substance acceptance criterion2. ((A or B) + C + D) Is maximum likely level greater than the qualified level? Estimate maximum increase in degradation product during manufacture from relevant batches1. (Let this = C) Acceptance criterion = maximum likely level. Acceptance criterion = qualified level or establish new qualified level3 or new storage conditions or reduce shelf life. NO NO YES YES 1 Relevant batches are those from development, pilot and scale-up studies. 2 Refer to Decision Tree 1 for information regarding A and B. 3 Refer to ICH Guideline on Impurities in New Drug Products.
  • 11. SETTING ACCEPTANCE CRITERIA FOR DRUG SUBSTANCE PARTICLE SIZE Is the drug product a solid dosage form or liquid containing undissolved drug substance? No drug substance particle size acceptance criterion required for solution dosage forms. 1. Is the particle size critical to dissolution, solubility, or bioavailability? 2. Is the particle size critical to drug product processability? 3. Is the particle size critical to drug product stability? 4. Is the particle size critical to drug product content uniformity? 5. Is particle size critical for maintaining product appearance? Set Acceptance Criterion No Acceptance Criterion Required If YES to any If NO to all NO YES DISTRIBUTION
  • 12. INVESTIGATING THE NEED TO SET ACCEPTANCE CRITERIA FOR POLYMORPHISM IN DRUG SUBSTANCES AND DRUG PRODUCTS Drug Substance 1. Can Conduct polymorphism screen on drug substance. No further action 2. NO different polymorphs be formed? YES GO TO Characterize the forms: e.g., - X-ray Powder Diffraction - DSC / Thermoanalysis - Microscopy - Spectroscopy
  • 13. INVESTIGATING THE NEED TO SET ACCEPTANCE CRITERIA FOR POLYMORPHISM IN DRUG SUBSTANCES AND DRUG PRODUCTS 2. GO TO 3. NO NO Do the forms have different properties? (solubility, stability, melting point) YES Is drug product safety, performance or efficacy affected? No further test or acceptance criterion for drug substance YES Set acceptance criterion for polymorph content in drug substance
  • 14. INVESTIGATING THE NEED TO SET ACCEPTANCE CRITERIA FOR POLYMORPHISM IN DRUG SUBSTANCES AND DRUG PRODUCTS Drug Product - Solid Dosage Form or Liquid Containing Undissolved Drug Substance Undertake the following processes only if technically possible to measure polymorph content in the drug product. 3. YES Does drug product performance testing provide adequate control if polymorph ratio changes (e.g., dissolution)? NO NO YES Establish acceptance criteria for the relevant performance test(s). Monitor polymorph form during stability of drug product. No need to set acceptance criteria for polymorph change in drug product. Does a change occur which could affect safety or efficacy? Establish acceptance criteria which are consistent with safety and/or efficacy.
  • 15. ESTABLISHING IDENTITY, ASSAY AND ENANTIOMERIC IMPURITY PROCEDURES FOR CHIRAL NEW DRUG SUBSTANCES AND NEW DRUG PRODUCTS CONTAINING CHIRAL DRUG SUBSTANCES YES AND RACEMIC Consider the need for verifying chiral identity in drug substance release and/or acceptance testing. Is the new drug substance chiral1? Chiral identity, assay and impurity procedures are not needed. NO YES AND ONE ENANTIOMER Needed for drug substance specification:2 -chiral identity3 -chiral assay4 -enantiomeric impurity5 Needed for drug product specification6: -chiral assay4 -enantiomeric impurity5 1 Chiral substances of natural origin are not addressed in this Guideline. 2 As with other impurities arising in and from raw materials used in drug substance synthesis, control of chiral quality could be established alternatively by applying limits to appropriate starting materials or intermediates when justified from developmental studies. This essentially will be the case when there are multiple chiral centers (e.g., three or more), or when control at a step prior to production of the final drug substance is desirable. 3 A chiral assay or an enantiomeric impurity procedure may be acceptable in lieu of a chiral identity procedure. 4 An achiral assay combined with a method for controlling the opposite enantiomer is acceptable in lieu of a chiral assay. 5 The level of the opposite enantiomer of the drug substance may be derived from chiral assay data or from a separate procedure. 6 Stereospecific testing of drug product may not be necessary if racemization has been demonstrated to be insignificant during drug product manufacture and during storage of the finished dosage form.
  • 16. MICROBIOLOGICAL QUALITY AATTTTRRIIBBUUTTEESS OOFF DDRRUUGGSS SSUUBBSSTTAANNCCEE AANNDD EEXXCCIIPPIIEENNTTSS Is the drug substances/excipient Capable of supporting microbial Growth or viability Is the drug substances/excipient Sterile? NO Does drug substances/excipient Synthesis/processing involve Steps which inherently Reduce microorganisms? NO Establish microbial limit acceptance Criteria As per the harmonized pharmacopoeial monograph Are monitoring Microorganism/indicator levels Consistently below acceptance criteria Levels? Test lots on a skip-lot basis for Microbial limits and freedom from Compendial indicator organisms. Test each lot for microbial limits and freedom from compendial indicator organisms. Provide supporting data. Microbial Limits acceptance criteria and testing May not be necessary No further microbial limits testing or Acceptance criteria are necessary Establish microbial limit acceptance criteria As per the harmonized pharmacopeial monograph Does scientific evidence demonstrate that Reducation steps result in microorganism levels <acceptance criteria limits (and the absence of Compendial indicator organisms) In the drug substance/excipient? Provide supporting data. Microbial limits acceptace Criteria and testing May not be necessary YES YES YES YES YES NO NO NO
  • 17. SETTING ACCEPTANCE CRITERIA FOR DRUG PRODUCT DISSOLUTION 1. What type of drug release acceptance criteria are appropriate? Is the dosage form designed to produce modified release? YES Establish drug release acceptance criteria. Extended release: multiple time points Delayed release: two stages, parallel or sequential NO Is drug solubility at 37 ± 0.5°C high throughout the physiological pH range? (Dose/ solubility < 250 mL (pH 1.2 - 6.8)) NO NO Continued on next page. Generally single-point dissolution acceptance criteria with a lower limit are acceptable. YES Is dosage form dissolution rapid? (Dissolution > 80% in 15 minutes at pH 1.2, 4.0, and 6.8) Has a relationship been determined between disintegration and dissolution? Generally disintegration acceptance criteria with an upper time limit are acceptable. YES YES NO
  • 18. SETTING ACCEPTANCE CRITERIA FOR DRUG PRODUCT DISSOLUTION 2. What specific test conditions and acceptance criteria are appropriate? [immediate release] Does dissolution significantly affect bioavailability? (e.g., have relevant developmental batches exhibited unacceptable bioavailability?) Attempt to develop test conditions and acceptance criteria which can distinguish batches with unacceptable bioavailability. YES NO YES NO YES NO Do changes in formulation or manufacturing variables affect dissolution? (Use appropriate ranges. Evaluate dissolution within pH 1.2 - 6.8) Are these changes controlled by another procedure and acceptance criterion? Adopt appropriate test conditions and acceptance criteria without regard to discriminating power, to pass clinically acceptable batches. Adopt test conditions and acceptance criteria which can distinguish these changes. Generally, single point acceptance criteria are acceptable.
  • 19. SETTING ACCEPTANCE CRITERIA FOR DRUG PRODUCT DISSOLUTION 3. What are appropriate acceptance ranges? [extended release] YES NO NO YES YES NO YES NO Are bioavailability data available for batches with different drug release rates? Is drug release independent of in vitro test conditions? Can an in vitro / in vivo relationship be established? (Modify in vitro test conditions if appropriate.) Use all available stability, clinical, and bioavailability data to establish appropriate acceptance ranges. Use the in vitro / in vivo correlation, along with appropriate batch data, to establish acceptance ranges. Are acceptance ranges >20% of the labeled content? Provide appropriate bioavailability data to validate the acceptance ranges. Finalize acceptance ranges.
  • 20. MICROBIOLOGICAL ATTRIBUTES OOFF NNOONN--SSTTEERRIILLEE DDRRUUGGSS PPRROODDUUCCTTSS Does the drug product contain Antimicrobial preservatives or possess Inherent antimicrobial activity Is the drug product a dry dosage form (e.g. solid oral or dry powder)? Does scientific evidence demonstrate Growth inhibitory properties of the Drug product? Microbial limits acceptance criteria and testing May not be necessary Establish preservative chemical acceptance criteria and Perform preservative effectiveness validation of product Containing less than or equal to the minimum specifie Preservative concentration, or demonstrate the inherent Antimicrobial activity of the drug product. Establish microbial limit acceptance criteria As per the harmonized pharmacopoeia Monograph. Perform microbial limits testing on a Lot-by-lot basis. Do production lots consistently meet Microbial limits acceptance criteria? Perform skip-lot testing for microbial Limits, or provide scientific justification for no routine microbial limits testing. No No No No YES YES YES YES
  • 21. ICH Harmonised TTrriippaarrttiittee GGuuiiddeelliinnee • Stability Testing of New Drug Substances and Products • Stability Testing: Photostability Testing of New Drug Substances and Products • Stability Testing for New Dosage Forms • Bracketing and Matrixing Designs for Stability Testing of New Drug Substances and Products • Evaluation for Stability Data • Stability Data Package for Registration Applications in Climatic Zones III and IV • Validation of Analytical Procedures: Text and Methodology • Impurities In New Drug Substances
  • 22. ICH Harmonised TTrriippaarrttiittee GGuuiiddeelliinnee • Impurities in New Drug Products • Impurities: Guideline for Residual Solvents • Evaluation and Recommendation of Pharmacopoeial Texts for Use in the ICH Regions on Microbiological Examination of Non-Sterile Products: Microbial Enumerations Tests • Evaluation and Recommendation of Pharmacopoeial Texts for Use in the ICH Regions on Microbiological Examination of Non-Sterile Products: Test for Specified Micro-Organisms
  • 23. ICH Harmonised TTrriippaarrttiittee GGuuiiddeelliinnee • Evaluation and Recommendation of Pharmacopoeial Texts for Use in the ICH Regions on Microbiological Examination of Non-Sterile Products: Acceptance Criteria for Pharmaceutical Preparations and Substances for Pharmaceutical Use • Evaluation and Recommendation of Pharmacopoeial Texts for Use in the ICH Regions on Residue on Ignition/Sulphated Ash • Evaluation and Recommendation of Pharmacopoeial Texts for Use in the ICH Regions on Test for Extractable Volume of Parenteral Preparations
  • 24. ICH Harmonised TTrriippaarrttiittee GGuuiiddeelliinnee • Evaluation and Recommendation of Pharmacopoeial Texts for Use in the ICH Regions on Test for Particulate Contamination: Sub-Visible Particles • Evaluation and Recommendation of Pharmacopoeial Texts for Use in the ICH Regions on Disintegration • Evaluation and Recommendation of Pharmacopoeial Texts for Use in the ICH Regions on Uniformity of Dosage Units • Evaluation and Recommendation of Pharmacopoeial Texts for Use in the ICH Region on Dissolution Test
  • 25. ICH Harmonised TTrriippaarrttiittee GGuuiiddeelliinnee • Evaluation and Recommendation of Pharmacopoeial Texts for Use in the ICH Regions on Sterility Test • Evaluation and Recommendation of Pharmacopoeial Texts for Use in the ICH Regions onTablet Friability • Evaluation and Recommendation of Pharmacopoeial Texts for Use in the ICH Regions on Polyacrylamide Gel Electrophoresis • Viral Safety Evaluation of Biotechnology Products Derived from Cell Lines of Human or Animal Origin
  • 26. ICH Harmonised TTrriippaarrttiittee GGuuiiddeelliinnee • Quality of Biotechnological Products: Analysis of the Expression Construct in Cells used for Production of r-DNA Derived Protein Products • Quality of Biotechnological Products: Stability Testing of Biotechnological/Biological Products • Derivation and Characterisation of Cell Substrates Used for Production of Biotechnological/Biological Products • Comparability of Biotechnological/Biological Products Subject to Changes in their Manufacturing Process • Specifications: Test Procedures and Acceptance Criteria for New Drug Substances and New Drug Products: Chemical Substances
  • 27. ICH Harmonised TTrriippaarrttiittee GGuuiiddeelliinnee • Specifications: Test Procedures and Acceptance Criteria for Biotechnological/Biological Products • Good Manufacturing Practice Guide for Active Pharmaceutical Ingredients • Pharmaceutical Development • Quality Risk Management • Pharmaceutical Quality System • Quality Implementation Working Group
  • 28. Quality Assurance (QA) Management Procedure
  • 29. HHooww ttoo wwrriittee SSttaannddaarrdd OOppeerraattiinngg PPrroocceedduurree • SOP describes standard SOP format that you can use immediately for your quality procedure. • SOP has instructions on how to write a formal operating procedure for your systems which your people can follow everyday.
  • 30. AAllll DDooccuummeennttss--CCllaassssiiffiiccaattiioonnss,, DDeeffiinniittiioonn aanndd AApppprroovvaall MMaattrriixx • In this SOP you will find all type of quality and Technical/Master file documents to build up a good quality management system for your manufacturing sites, definition of documents, their classification, approval requirements and retention requirements. • This procedure has schematic diagrams for your understanding of how different types of documents are prepared and stored in a typical documentation.
  • 31. Quality DDooccuummeennttaattiioonn MMaannaaggeemmeenntt aanndd CChhaannggee CCoonnttrrooll • This SOP describes how to generate new quality documents or change control of existing documents, review of quality documents, satellite file management, role of document author, approver, document control officer and satellite file administrator. • In this SOP you will also find numbering systems of different quality documents like audit files, SOP’s, forms, manuals, training files, QA agreements, project files etc and their effective archiving system.
  • 32. Documentation RRuullee ffoorr GGMMPP DDooccuummeennttss • This SOP describes the principles to be followed in GMP documents, entry of data and information, signature requirements and correction technique of incorrectly entered data or information.
  • 33. Quality DDooccuummeennttaattiioonn--CCoonnttrrooll,, TTrraacckkiinngg aanndd DDiissttrriibbuuttiioonn • In this SOP you will find mainly the role of document control officer during the initiation, creation, circulation and approval of new quality related documents. • It also describes the procedure of modification and review of existing document using a documentation database. • Management of existing and superseded documents is also a art of this procedure. • You will see all the forms referred during the instruction are attached at the end of the procedure.
  • 34. PPrreeppaarraattiioonn,, MMaaiinntteennaannccee aanndd CChhaannggee CCoonnttrrooll ooff MMaasstteerr DDooccuummeennttss • This SOP particularly focused on the management of master file documents like specifications, control methods, raw materials, finished goods and packaging specification and test reports, formulation, stability files etc required to generate during the product registration in the market. • This SOP gives instruction on their creation, change control, numbering system, approval requirements and maintenance in a simple master file database. • You will see all the forms referred during the instruction are attached at the end of the procedure.
  • 35. DDeevviiaattiioonn RReeppoorrtt SSyysstteemm • It is a regulatory requirement to capture all sorts of deviations evolves in your systems in order to maintain the continuous improvement to your processes and systems. • This SOP describes how to categorize the deviations between production, audit, quality improvements, technical deviations, customer complaints and environmental, health and safety deviations. • It describes the management responsibilities of initiating deviation, capture data, analysis, investigation, determination of assignable causes, generation of management report and initiatives to be taken on corrective and preventative actions.
  • 36. SShheellff LLiiffee ooff PPrroodduucctt • This simple SOP describes the meaning of shelf life and provides on how to interpret shelf lives and storage conditions for your raw materials from the Certificate of Analysis, determining expiry date for your finished products by use of raw material date of manufacturing and their shelf lives.
  • 37. VVeennddoorr SSeelleeccttiioonn aanndd EEvvaalluuaattiioonn • This SOP describes the procedure to be followed during the vendor assessment and vendor evaluation for purchasing of raw materials, critical and non critical packaging components, laboratory supplies, engineering supplies and imported finished goods from the vendor. • These instructions are essential for approving prospective vendor.
  • 38. VVeennddoorr CCeerrttiiffiiccaattiioonn • This procedure aim to describe the process by which a vendor may be certified to supply materials or services. • This procedure applies to vendors that supply a material or service to be used at any stage of manufacture by operations. • Here you will get the roles of each department in the process to certify an approved vendor.
  • 39. PPrroodduucctt CCoommppllaaiinntt PPrroocceedduurree • This procedure covers the receipt, logging, evaluation, investigation and reporting system of all complaints received from customers for the marketed products. • This SOP contains step by step instruction to be followed in the customer complaint management like numbering of complaint, registration, evaluation of complaints, determination of assignable cause for the complaint deviation, implementation of corrective and preventive actions, trending of complaints and handling of counterfeit products.
  • 40. AAnnnnuuaall PPrroodduucctt RReevviieeww • This procedure provides a guideline to annual product review which is required to be performed for each product produced for the commercial market to evaluate data, trends and to identify any preventative or corrective action that would lead to product quality improvements and report them to management.
  • 41. RReewwoorrkk PPrroocceedduurree • This SOP contains the step by step instruction to be followed when the rework of an in-process or completed finished good is required. • This SOP covers the reworks of in-process manufactured goods where new batch number is introduced for the reworked part and rework of manufactured finished good keeping the same batch number. • This SOP also describes how to create rework protocols for each individual case.
  • 42. AAuutthhoorriizzeedd PPeerrssoonn • This simple procedure describes the accreditation, accountabilities and responsibilities of an Authorized person, responsible for release of finished goods for sale.
  • 43. PPrroodduucctt IIddeennttiiffiiccaattiioonn aanndd TTrraacceeaabbiilliittyy • The purpose of this SOP is to define the method used for the identification of all contributing materials that could affect product quality and to ensure their full traceability. • Here you will find instruction on all the records and documents used for the identification and traceability of incoming raw materials and out going finished goods.
  • 44. AAuuddiittss • This SOP describes the process of planning, performing, reporting and follow-up of different audits for your systems like Internal Quality audit, Vendor audit, Environmental Health and Safety (EHS) audit, EHS workplace inspection, Housekeeping audit. • This SOP also describes the process to be followed by manufacturing personnel during an audit from a Regulatory authority.
  • 45. Example-Checklist ffoorr BBaattcchh DDooccuummeennttaattiioonn • This SOP describes the identification of all documentation relevant to a production process in the form of “Batch Documentation Checklists” and to ensure their collection by completion of the checklists by Authorized Persons. • This procedure is based on an example of tablet packaging process described in the ‘Manufacturing’ category.
  • 46. Evaluation ooff BBaattcchh DDooccuummeennttaattiioonn aanndd RReelleeaassee ffoorr SSaallee • This procedure describes the process of collection, evaluation and record of batch related document generated during the production of a batch before an authorized person can release the batch for sale. • This procedure is based on an example of tablet packaging process described in the ‘Manufacturing’ category.
  • 47. GGMMPP TTrraaiinniinngg • This SOP describes how to design and deliver GMP related training for your manufacturing staffs, training assessment design, recording of assessment and preparation of training reports.
  • 48. How ttoo WWrriittee TTrraaiinniinngg MMaatteerriiaallss • This simple SOP contains instructions on how to write training materials, identification of training requirements, available resources, preparation of training aid checklists for your manufacturing staffs.
  • 49. HHoouussee KKeeeeppiinngg AAuuddiitt PPrroocceedduurree • This SOP describes the requirements, checklists and reporting procedure on housekeeping audits. • Individual checklist forms are attached at end of the procedure for different areas like process, laboratory, engineering stores, warehouses. • This procedure also describes the handling of non-compliance found during the housekeeping audits.
  • 50. Management and CCoonnttrrooll ooff CCoonnttrraacctt WWoorrkk • The procedure describes the management and control of contract work provided by the contractors for packaging and finished products for your company as well as control of contract works done by your company on behalf of others.
  • 51. Criteria for Sourcing ooff RRMM,, CCrriittiiccaall PPaacckkaaggiinngg CCoommppoonneennttss aanndd IImmppoorrtteedd FFiinniisshhiinngg GGooooddss • The purpose of this SOP is to describe the process for approval of an external vendor/manufacturer supplying products to your company. • It covers raw materials (including bulk products for subsidiaries and contract manufacturers), critical packaging components in contact with product and imported finished goods. • The SOP also references affiliated documentation detailing the scope of active materials used and the approved manufacturers of these materials.
  • 52. Quality CCoonncceerrnn IInnvveessttiiggaattiioonn PPrroocceessss • This procedure contains instruction to be followed when conducting Investigations and to raise and assess Deviation Report when an investigation or incident Investigation occurs. • This procedure is to be used in conjunction with SOP, which covers the approval and follow-up activities associated with a Deviation Report. • Here you will find collection of information for an incident or a deviation, steps to be followed for a cross functional investigation, reporting and implementing of the outcomes of investigation.
  • 54. RReetteesstt DDaattiinngg ooff RRaaww MMaatteerriiaallss • The purpose of this procedure is to describe how to run the expired stock report; to describe how to define the requirements for the retesting and assignment of storage period for active ingredients, excipients and raw materials; to instruct retesting procedure and to determine the status of a finished goods batch with a shorter shelf life.
  • 55. Calibration PPoolliicciieess ffoorr LLaabboorraattoorryy IInnssttrruummeennttss • This SOP describes the calibration polices of laboratory instruments/equipments. • It describes labeling and security requirements of laboratory instruments/equipments. • This SOP also describes the investigational steps to be required in the case of failed calibration
  • 56. Archiving LLaabboorraattoorryy DDooccuummeennttaattiioonn • This procedure describes retention and disposal procedures of laboratory documentation, general laboratory documentation system that includes handling of rejected raw material and finished product reports, finished goods certificate of analysis, finished goods register, raw material certificate of analysis, register, trend cards, procedure for long term document retention.
  • 57. MMaannaaggeemmeenntt ooff RReeffeerreennccee SSuubbssttaanncceess • This SOP describes the ordering referencing, storing, coding, use and general register maintenance of primary and impurity reference substances, primary reagent reference solutions, secondary raw material reference substance, assay testing procedure of secondary raw material reference substance, use of secondary raw material reference substance in the laboratory routine analysis, determination of expiry date and re-test date of reference substances.
  • 58. LLaabboorraattoorryy WWoorrkkbbooookk • This SOP describes types of laboratory workbooks, general and GMP requirements of using workbooks, analytical data entry in the workbook, formatting of laboratory workbooks for routine testing, experiments and trials, workbook retention policy, instruction on data entry for incomplete experiments and additional data.
  • 59. Creation ooff CCeerrttiiffiiccaattee ooff AAnnaallyyssiiss • The purpose of this procedure is to define the content and format of a Certificate of Analysis (C/A) and Certificate of Manufacture (C/M) and to provide guidance for issuing a Certificate of Analysis or Certificate of Manufacture and to locate the appropriate data required for this task.
  • 60. MMaannaaggiinngg AAnnaallyyttiiccaall RReeaaggeennttss • This procedure identifies the need for all analytical reagents and solutions prepared from the reagents, to have an assigned expiry date and storage conditions recorded on the label. • Here you will find the procedure for purchase and management of analytical reagents and laboratory prepared reagents.
  • 61. LLaabboorraattoorryy WWaassttee MMaannaaggeemmeenntt • This simple procedure describes how to dispose off laboratory generated wastes of toxic, explosive, flammable, corrosive, oxidizing and biologically damaging natures.
  • 62. RReetteennttiioonn SSaammpplleess--LLaabboorraattoorryy • The purpose of this SOP is to describe the finished good and raw material sample retention procedures, products manufacture and/or received onsite and/or chemically tested by the laboratory.
  • 63. LLaabboorraattoorryy SSuupppplliieerr AApppprroovvaall • In this simple SOP you will find the procedure for approving laboratory suppliers and criteria for the purchase of equipment, instrumentation, consumables, durables and glassware for the laboratory.
  • 64. Laboratory RReessuullttss--OOuutt ooff SSppeecciiffiiccaattiioonn IInnvveessttiiggaattiioonn • This procedure describes the actions to be taken by an analyst in the event the result of a test does not conform to raw material/components or finished products specifications for physical and chemical tests. • An out of specification (OOS) result does not necessarily mean the batch under investigation fails and shall be rejected. • The OOS result shall be investigated and the findings of the investigation, including re-test results shall be interpreted to evaluate the batch and reach a decision regarding release or rejection.
  • 65. RRaaww MMaatteerriiaallss--LLaabboorraattoorryy TTeessttiinngg aanndd DDooccuummeennttaattiioonn • This SOP describes the procedure for sampling, location, pre-testing, testing and documentation of all raw materials and components subject to test, out of specification results, microbiological tests and release procedure for passed raw materials and components.
  • 66. Finished GGooooddss--LLaabboorraattoorryy TTeessttiinngg aanndd DDooccuummeennttaattiioonn • This SOP describes the procedure for sampling, location, pre-testing, testing and documentation of all finished products subject to test, reagents and standards to be used for analysis, management of out of specification results, microbiological tests and release procedure for passed finished goods.
  • 67. PPrreeppaarraattiioonn aanndd MMaaiinntteennaannccee ooff SSttaabbiilliittyy PPrroottooccoollss ((PPhhaarrmmaacceeuuttiiccaallss)) • This procedure describes the preparation and management of stability protocols for marketed products. • This procedure is applicable to all protocols for stability studies on commercial products. • The responsibility of the commercial Site stability manager for creating and maintaining protocols that are required for studies that came as a result of validation or process deviation.
  • 68. Stability aanndd TTrriiaall TTeessttiinngg PPrroocceedduurree ((PPhhaarrmmaacceeuuttiiccaallss)) • To describes the steps necessary to ensure the effective control of stability and trial testing programs of new and existing products. • This procedure is focused on setting up of stability programs, testing, reporting, general sampling procedure for stability programs, data generation and analysis, annual maintenance of stability, new product stability procedure, procedure for in-house trials, reporting and interpretation of trials and conclusion of the trail program.
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