1) The document discusses the importance and elements of an effective elevator pitch. An elevator pitch is a short summary used to introduce an idea or product to a potential customer or investor within the brief time of an elevator ride. 2) An elevator pitch for customers should explain the customer's problem, how it is currently solved, what would need to change to use the product, and the value or gain of using the product. It must convince the listener to schedule a follow up meeting. 3) An elevator pitch for investors should convince the listener that there is a problem to be solved, potential money to be earned, that customers have been or will be identified, and that the idea is unique. The goal is to encourage