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Beaufort Retail Report
                 Debriefing:
         Redevelopment Commission

                    September 1, 2011




Seth Harry and Associates, Inc.
The Market




Seth Harry and Associates, Inc.
Extra-Regional Context




Seth Harry and Associates, Inc.
Regional Competitive Context




Seth Harry and Associates, Inc.
Local Competitive Context




Seth Harry and Associates, Inc.
Local Competitive Context




Seth Harry and Associates, Inc.
Market Context


                                         Primary:
                                         (Daily Needs)


                                         Secondary:
                                         (Shoppers Goods)


                                         Tertiary:
                                         (Regional/
                                         Specialty Goods)




Seth Harry and Associates, Inc.
Demographics (2000, 2010, 2015)

    5 min -                        10 min -             30 min -
    Population:                    Population:           Population:
 5,282/ 5,054/ 5,147        18,566/ 19,756/ 20,923   64,891/ 73,633/ 80,129

   Households:                     Households:          Households:
 2,210 /2,158/2,205           7,371/ 7,930/ 8,413    21,893/ 25,758/ 28,320

Median HH Income: Median HH Income: Median HH Income:
     $34,265           $38,260           $38,615
     $41,984           $47,757           $48,070
     $47,811           $54,507           $54,169


 Seth Harry and Associates, Inc.
By NAICS:
Demand
(Potential)                 Supply          Leakage/Surplus
5/10/15 min:                (est.):         Factor:

$56,537,694                 $143,125,115    - $86,587,421
$48,666,322/                $118,781,660/   - 41.9
$ 7,871,372                 $ 24,343,455    - 51.1

$179,242,620/               $329,412,426/   - 29.5
$ 29,320,982                $ 56,929,091    - 32.0

$574,680,879/               $912,903,068/   -22.7
$ 92,221,799                $ 76,602,630      9.3
Seth Harry and Associates, Inc.
Oversupply
                      Verses
           Inflow of consumer dollars:




Seth Harry and Associates, Inc.
Retail Sales per                 Restaurant Sales
  Square foot:                    per Square foot:

      Range:                          Range:
   $30 – 80/sq. ft.               $200 – 300/sq. ft.
    w/ some notable
       exceptions



Seth Harry and Associates, Inc.
Psycho-graphic Trends




Seth Harry and Associates, Inc.
Psycho-graphic Trends




Seth Harry and Associates, Inc.
Psycho-graphic Trends

               •Mid-life Junction
               •Up and Coming Families
               •Great Expectations

               •Rural Bypasses
               •Military Proximate
               •Silver and Gold


Seth Harry and Associates, Inc.
Psychographic Characteristics

        Diverse in many ways but --
        with the exception of “Gold
        and Silver” – have modest
        income levels, and are
        considered careful spenders,
        who frequent discount
        retailers and family-style chain
        restaurants.

Seth Harry and Associates, Inc.
Psychographic Characteristics

        “Up and Coming Families”
        represents one of the best
        long-term capture potentials –
        young in median age with a
        high level of disposable
        income.



Seth Harry and Associates, Inc.
Seth Harry and Associates, Inc.
Seth Harry and Associates, Inc.
Seth Harry and Associates, Inc.
Seth Harry and Associates, Inc.
Seth Harry and Associates, Inc.
Seth Harry and Associates, Inc.
Seth Harry and Associates, Inc.
Seth Harry and Associates, Inc.
Seth Harry and Associates, Inc.
Strategic Response
                     Threats:
           (threats and opportunities)
         • Nearby Shopping Centers compete
           for local purchases
         • Internet/Hilton Head Competes for
           Shoppers Goods
         • Tanger Factory Outlets
           (Fashion/apparel focus)
         • Ad hoc Visitor experience



Seth Harry and Associates, Inc.
Strategic Response
                      Opportunities
         • Unique physical setting/waterfront
           environment
         • Congestion on 278 (nobody goes
           there anymore, it’s too popular)
         • Catalytic/transformative Uses
         • Changing Demographics




Seth Harry and Associates, Inc.
Critical Issues
         • Market Positioning
         • Merchandising Plan
         • Coordinated Operating Hours/
           Comprehensive management
         • Lighting
         • Parking
         • Revenue/maintenance
         • Upper-story uses (code)
         • Funding mechanisms
         • Gentrification
Seth Harry and Associates, Inc.
Strategic Response
         • Capture a larger share of the local
           consumer market
         • Capture a larger share of the
           visitor market
         • Embrace Change while retaining
           core strengths and attributes
           (Pursue Catalytic Projects)
         • Diversify Economy/appeal



Seth Harry and Associates, Inc.
Strategic Response
         • Redefine what Constitutes
           “Downtown” Beaufort
         • Broaden diversity of goods and
           experiences within “niche” focus,
           while avoiding unanticipated/
           unwanted “niche” stigmas
         • Create flexible, robust
          “framework” to guide change in an
           organic, but consistently
           positive direction
Seth Harry and Associates, Inc.
Comprehensive
                         Management:
         • Merchandising Plan
         • Marketing
         • Coordinated Operating Hours/
           Management
         • Lighting
         • Parking
         • Events programming



Seth Harry and Associates, Inc.
Merchandising Plan (current):



                                      P


                                  P




         P

                                          P




Seth Harry and Associates, Inc.
Merchandising Plan (proposed):




Seth Harry and Associates, Inc.
Merchandising Plan:




Seth Harry and Associates, Inc.
Strategic Responses

         • Design/Merchandising Strategies
         • Signage
         • Lighting
         • Way-finding
         • Street furnishings
         • Landscaping
         • Security/maintenance/Visitor
           Assistance (ambassadors)
         • Visitor Amenities/Restrooms

Seth Harry and Associates, Inc.
Building Design




Seth Harry and Associates, Inc.
Tenant Design Guidelines




Seth Harry and Associates, Inc.
Influential/Supportive Policies
             and Funding Sources
         • Historic Review Board
         • National Rehab Code/
         • Federal and State Rehabilitation
           Tax Credits
         • Federal New Markets Tax Credits
         • Special Events Funding
         • TIF/BID
         • Low-interest revolving loan fund
         • Public/private Grants
Seth Harry and Associates, Inc.
Strategic Responses
         •More frequent/locally targeted
           events
         • Initiate merchant enhancement
           policies/programs
         • Initiate merchant recruitment
           strategies
         • More Jobs and more people living
           downtown



Seth Harry and Associates, Inc.
Demographic Trends




Seth Harry and Associates, Inc.
Demographic Trends




Seth Harry and Associates, Inc.
Demographic Trends




Seth Harry and Associates, Inc.
Demographic Trends




Seth Harry and Associates, Inc.
Demographic Trends




Seth Harry and Associates, Inc.
General Observations/recommendation:
     • Need to refine and sharpen market
       positioning strategy
     • Secure more detailed information on the
       Visitor market, and update frequently
     • Restaurants are leading the leading the
       curve in setting the tone, and “proving the
       market” – retail needs to follow suit
     • Hours/days of operation is probably the
       biggest short-term impediment to growing
       market share


Seth Harry and Associates, Inc.
General Observations/recommendation:
     • Many stores need to improve quality and
       “freshness” of interior design/
        merchandising
     • Traffic flow/parking needs addressing,
        including narrow sidewalks
     • Create more reasons to come downtown
     • Consider, dedicated, targeted recruitment
       campaign
     • Wherever possible, align local buyer’s
       preferences with visitor market
       merchandise (broaden appeal)

Seth Harry and Associates, Inc.
General Observations/recommendation:
     • Encourage new investment through more
       flexible regulatory/design parameters
     • Aggressively pursue catalytic
       opportunities by leveraging existing
       assets
     • Tailor downtown housing/redevelopment
       options to target specific consumer
       groups through segmentation analysis
     • Redefine “downtown” as a
       broader set of unique districts, to enhance
       visitor draw

Seth Harry and Associates, Inc.
General Observations/recommendation:
     • Break potential disinvestment cycle –
       build on momentum
     • Pursue “best in class” merchants with
       unique, one of a kind products
     • Diversify offerings/price points within
       broad merchandise categories
     • “Grow your own” grocery concept
     • Aim for where the market is heading – not
       where its been



Seth Harry and Associates, Inc.
Summary:
     • Modest local market, further challenged by
     current recession
     • Large supply of commercially zoned land
     just outside of town
     • Physical constraints represented by the
     historic downtown core




Seth Harry and Associates, Inc.
Key Strategic Response:
     • Increase market share by offering a
     broader array of branded merchandise
     • Develop/enhance the local consumer
     market in both size and demographic
     attributes.
     • Capitalize on demographic trends favoring
     compact, walkable communities, and an
     amenity rich environment




Seth Harry and Associates, Inc.
What does Beaufort
   want to be?
A. A traditional coastal
 community, trading on its
history and cultural assets,
appealing to a well-defined,
    consistent audience
B. A diverse community,
 representing a broad socio-
 economic spectrum whose
    attraction to Beaufort is
based upon a combination of
  local traditions and natural
            amenities
C. A dynamic, forward looking
     City of the future which
     embraces its past while
      positioning itself as a
  sustainable community where
  young families and adults can
      pursue their dreams in
    exciting and fulfilling ways
D. All of the above.
Not a single “big idea,”
                         rather --

             A multi-faceted approach
                        within
            a flexible, well-coordinated,
                and comprehensive
                    framework …

Seth Harry and Associates, Inc.

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Redevelopment commission pp 9.01.11

  • 1. Beaufort Retail Report Debriefing: Redevelopment Commission September 1, 2011 Seth Harry and Associates, Inc.
  • 2. The Market Seth Harry and Associates, Inc.
  • 3. Extra-Regional Context Seth Harry and Associates, Inc.
  • 4. Regional Competitive Context Seth Harry and Associates, Inc.
  • 5. Local Competitive Context Seth Harry and Associates, Inc.
  • 6. Local Competitive Context Seth Harry and Associates, Inc.
  • 7. Market Context Primary: (Daily Needs) Secondary: (Shoppers Goods) Tertiary: (Regional/ Specialty Goods) Seth Harry and Associates, Inc.
  • 8. Demographics (2000, 2010, 2015) 5 min - 10 min - 30 min - Population: Population: Population: 5,282/ 5,054/ 5,147 18,566/ 19,756/ 20,923 64,891/ 73,633/ 80,129 Households: Households: Households: 2,210 /2,158/2,205 7,371/ 7,930/ 8,413 21,893/ 25,758/ 28,320 Median HH Income: Median HH Income: Median HH Income: $34,265 $38,260 $38,615 $41,984 $47,757 $48,070 $47,811 $54,507 $54,169 Seth Harry and Associates, Inc.
  • 9. By NAICS: Demand (Potential) Supply Leakage/Surplus 5/10/15 min: (est.): Factor: $56,537,694 $143,125,115 - $86,587,421 $48,666,322/ $118,781,660/ - 41.9 $ 7,871,372 $ 24,343,455 - 51.1 $179,242,620/ $329,412,426/ - 29.5 $ 29,320,982 $ 56,929,091 - 32.0 $574,680,879/ $912,903,068/ -22.7 $ 92,221,799 $ 76,602,630 9.3 Seth Harry and Associates, Inc.
  • 10. Oversupply Verses Inflow of consumer dollars: Seth Harry and Associates, Inc.
  • 11. Retail Sales per Restaurant Sales Square foot: per Square foot: Range: Range: $30 – 80/sq. ft. $200 – 300/sq. ft. w/ some notable exceptions Seth Harry and Associates, Inc.
  • 12. Psycho-graphic Trends Seth Harry and Associates, Inc.
  • 13. Psycho-graphic Trends Seth Harry and Associates, Inc.
  • 14. Psycho-graphic Trends •Mid-life Junction •Up and Coming Families •Great Expectations •Rural Bypasses •Military Proximate •Silver and Gold Seth Harry and Associates, Inc.
  • 15. Psychographic Characteristics Diverse in many ways but -- with the exception of “Gold and Silver” – have modest income levels, and are considered careful spenders, who frequent discount retailers and family-style chain restaurants. Seth Harry and Associates, Inc.
  • 16. Psychographic Characteristics “Up and Coming Families” represents one of the best long-term capture potentials – young in median age with a high level of disposable income. Seth Harry and Associates, Inc.
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  • 26. Strategic Response Threats: (threats and opportunities) • Nearby Shopping Centers compete for local purchases • Internet/Hilton Head Competes for Shoppers Goods • Tanger Factory Outlets (Fashion/apparel focus) • Ad hoc Visitor experience Seth Harry and Associates, Inc.
  • 27. Strategic Response Opportunities • Unique physical setting/waterfront environment • Congestion on 278 (nobody goes there anymore, it’s too popular) • Catalytic/transformative Uses • Changing Demographics Seth Harry and Associates, Inc.
  • 28. Critical Issues • Market Positioning • Merchandising Plan • Coordinated Operating Hours/ Comprehensive management • Lighting • Parking • Revenue/maintenance • Upper-story uses (code) • Funding mechanisms • Gentrification Seth Harry and Associates, Inc.
  • 29. Strategic Response • Capture a larger share of the local consumer market • Capture a larger share of the visitor market • Embrace Change while retaining core strengths and attributes (Pursue Catalytic Projects) • Diversify Economy/appeal Seth Harry and Associates, Inc.
  • 30. Strategic Response • Redefine what Constitutes “Downtown” Beaufort • Broaden diversity of goods and experiences within “niche” focus, while avoiding unanticipated/ unwanted “niche” stigmas • Create flexible, robust “framework” to guide change in an organic, but consistently positive direction Seth Harry and Associates, Inc.
  • 31. Comprehensive Management: • Merchandising Plan • Marketing • Coordinated Operating Hours/ Management • Lighting • Parking • Events programming Seth Harry and Associates, Inc.
  • 32. Merchandising Plan (current): P P P P Seth Harry and Associates, Inc.
  • 33. Merchandising Plan (proposed): Seth Harry and Associates, Inc.
  • 34. Merchandising Plan: Seth Harry and Associates, Inc.
  • 35. Strategic Responses • Design/Merchandising Strategies • Signage • Lighting • Way-finding • Street furnishings • Landscaping • Security/maintenance/Visitor Assistance (ambassadors) • Visitor Amenities/Restrooms Seth Harry and Associates, Inc.
  • 36. Building Design Seth Harry and Associates, Inc.
  • 37. Tenant Design Guidelines Seth Harry and Associates, Inc.
  • 38. Influential/Supportive Policies and Funding Sources • Historic Review Board • National Rehab Code/ • Federal and State Rehabilitation Tax Credits • Federal New Markets Tax Credits • Special Events Funding • TIF/BID • Low-interest revolving loan fund • Public/private Grants Seth Harry and Associates, Inc.
  • 39. Strategic Responses •More frequent/locally targeted events • Initiate merchant enhancement policies/programs • Initiate merchant recruitment strategies • More Jobs and more people living downtown Seth Harry and Associates, Inc.
  • 40. Demographic Trends Seth Harry and Associates, Inc.
  • 41. Demographic Trends Seth Harry and Associates, Inc.
  • 42. Demographic Trends Seth Harry and Associates, Inc.
  • 43. Demographic Trends Seth Harry and Associates, Inc.
  • 44. Demographic Trends Seth Harry and Associates, Inc.
  • 45. General Observations/recommendation: • Need to refine and sharpen market positioning strategy • Secure more detailed information on the Visitor market, and update frequently • Restaurants are leading the leading the curve in setting the tone, and “proving the market” – retail needs to follow suit • Hours/days of operation is probably the biggest short-term impediment to growing market share Seth Harry and Associates, Inc.
  • 46. General Observations/recommendation: • Many stores need to improve quality and “freshness” of interior design/ merchandising • Traffic flow/parking needs addressing, including narrow sidewalks • Create more reasons to come downtown • Consider, dedicated, targeted recruitment campaign • Wherever possible, align local buyer’s preferences with visitor market merchandise (broaden appeal) Seth Harry and Associates, Inc.
  • 47. General Observations/recommendation: • Encourage new investment through more flexible regulatory/design parameters • Aggressively pursue catalytic opportunities by leveraging existing assets • Tailor downtown housing/redevelopment options to target specific consumer groups through segmentation analysis • Redefine “downtown” as a broader set of unique districts, to enhance visitor draw Seth Harry and Associates, Inc.
  • 48. General Observations/recommendation: • Break potential disinvestment cycle – build on momentum • Pursue “best in class” merchants with unique, one of a kind products • Diversify offerings/price points within broad merchandise categories • “Grow your own” grocery concept • Aim for where the market is heading – not where its been Seth Harry and Associates, Inc.
  • 49. Summary: • Modest local market, further challenged by current recession • Large supply of commercially zoned land just outside of town • Physical constraints represented by the historic downtown core Seth Harry and Associates, Inc.
  • 50. Key Strategic Response: • Increase market share by offering a broader array of branded merchandise • Develop/enhance the local consumer market in both size and demographic attributes. • Capitalize on demographic trends favoring compact, walkable communities, and an amenity rich environment Seth Harry and Associates, Inc.
  • 51. What does Beaufort want to be?
  • 52. A. A traditional coastal community, trading on its history and cultural assets, appealing to a well-defined, consistent audience
  • 53. B. A diverse community, representing a broad socio- economic spectrum whose attraction to Beaufort is based upon a combination of local traditions and natural amenities
  • 54. C. A dynamic, forward looking City of the future which embraces its past while positioning itself as a sustainable community where young families and adults can pursue their dreams in exciting and fulfilling ways
  • 55. D. All of the above.
  • 56. Not a single “big idea,” rather -- A multi-faceted approach within a flexible, well-coordinated, and comprehensive framework … Seth Harry and Associates, Inc.