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If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of
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statements we make. All statements other than statements of historical fact could be deemed forward-
looking, including any projections of subscriber growth, earnings, revenues, or other financial items and
any statements regarding strategies or plans of management for future operations, statements of belief,
any statements concerning new, planned, or upgraded services or technology developments and
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The risks and uncertainties referred to above include – but are not limited to – risks associated with
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Web hosting, breach of our security measures, risks associated with possible mergers and acquisitions,
the immature market in which we operate, our relatively limited operating history, our ability to expand,
retain, and motivate our employees and manage our growth, new releases of our service and successful
customer deployment, our limited history reselling non-salesforce.com products, and utilization and
selling to larger enterprise customers. Further information on potential factors that could affect the
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fiscal year ended January 31, 2012. This document and others are available on the SEC Filings section of
the Investor Information section of our Web site.
Any unreleased services or features referenced in this or other press releases or public statements are
not currently available and may not be delivered on time or at all. Customers who purchase our services
should make the purchase decisions based upon features that are currently available. Salesforce.com, inc.
assumes no obligation and does not intend to update these forward-looking statements.
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