If you are having trouble with Arlo App login, you can call our Arlo support team for help. We provide online technical support for Arlo security camera Networking issues, Arlo camera login app troubleshooting. For more information you can call on our Toll-free number: +1-866-934-0030.

2. Why am I unable to log into the Arlo Secure
App on my Android device?
• If you are unable to access the Arlo Secure App with an Android smartphone or
tablet, try the following troubleshooting:
1.Make sure your mobile device is connected to the Internet.
2.Verify your credentials. Make sure the username and password entered is
correct.
3.Make sure Login with Fingerprint is enabled on the Arlo Secure App and on
your Android device. To check on the Arlo Secure App:
• Tap Settings.
• Tap Profile.
• Tap Login Settings.
• Login with Fingerprint toggle switch should be on.
Tap Settings if this is your first time setting up Login with Fingerprint. You will be
re-directed to your mobile device’s settings

3. To check on the Android device:
•Tap Settings.
•Go to Biometrics and security.
•Tap Fingerprints.
•Tap Fingerprint unlock.
4.Try resetting your password. Tap or click Forgot Password? and enter your email address

4. 5.Make sure you are receiving the two-factor authentication and the code entered is correct. If you
are having issues with 2FA, visit Why isn't two-step verification working? or What is two-step
verification and how do I set it up?.
1.Try a different two-factor authentication method if email isn’t working, try SMS or Push Notification.
2.Trust the browser. If using an autosaved password, make sure the password is correct. Remove
the password in case auto-fill is set up.
3.Force stop the Arlo Secure App, open and re-login.
4.Try using a browser to login.
5.Restart your device and re-login to the Arlo Secure App.
6.Try deleting the Arlo Secure App and re-install.
7.Make sure the Arlo Secure App is on the latest version.
If you are still having issues, please contact Arlo support.

5. Why am I unable to log into the Arlo
Secure App on my iPhone or iPad?
If you are unable to access the Arlo Secure App with an iOS device, try the following
troubleshooting steps:
Make sure your mobile device is connected to the Internet.
•Check the Wi-Fi or cellular signal.
Verify your credentials.
•Make sure the username and password are entered correctly.

6. f you are using Face ID, ensure the feature is enabled in the Arlo Secure App.
•To enable Face ID in the Arlo Secure App:
1.Launch the Arlo Secure App.
2.Tap Account Profile and Security.
3.Tap the Log in with Face ID switch to the On position.
To enable Face ID on your iOS device:
1.Open the iOS device Settings.
2.Tap Face ID & Passcode.
3.Enter your passcode.
4.Tap Other Apps.
5.Tap the Arlo Secure switch to toggle it to the On position.

7. Try resetting your Arlo password.
•For more information, visit: How do I change my Arlo password? - Arlo Secure 4.0
Make sure two-factor authentication is set up correctly.
•For more information, visit:
• What is two-step verification and how do I set it up with Arlo?
• Why isn't two-step verification working?
Check the Arlo Secure App.
•Make sure the Arlo Secure App is on the latest version.
•Force-stop the Arlo Secure App and log in again.
•Restart your mobile device and log in to the Arlo Secure App.
•Try deleting the Arlo Secure App and then reinstall it.
•Try using a browser to log in.
If you are still having issues, contact Arlo Support.

8. If you are having trouble with Arlo
App login, you can call our Arlo
support team for help. We provide
online technical support for Arlo
security camera Networking issues,
Arlo camera login app
troubleshooting. For more
information you can call on our
Toll-free number: +1-888-980-
2771.