Tqm important questions

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TQM

1. Define Quality.
2. What are the basic concepts of TQM?
3. What is Vision Statement?
4. What are the three components of the Juran Trilogy?
5. Explain Deming Wheel.
6. What are the types of sourcing?
7. Explain KAIZEN.
8. What is meant by customer retention?
9. What does the term ‘MUDA’ refers?
10. Define Empowerment.
11. Define Strategic Planning.
12. Who constitute a quality circle?
13. What is PERT?
14. What is CPM?
15. What is a Flow Chart?
16. What do you mean by Bench Marking?
17. List the benefits of teamwork.
18. What are the various types of FMEA?
19. What is a control chart?
20. Differentiate between control charts for variables and attributes?
21. What are the Phases in Six sigma process?
22. What is Taguchi’s Quality loss function?
23. Why TPM is required?
24. What are organisation standards and product standards?
25. What is the concept of environmental management system?
26. What are the benefits of ISO 9000 certification?
27. What is internal and external quality audit?
28. Why is a quality system required?
29. What are the objectives of ISO 9000 standards?
30. Compare QS 9000 with TS 16949 quality system.

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Tqm important questions

1. 1. Define Quality. 2. What are the basic concepts of TQM? 3. What is Vision Statement? 4. What are the three components of the Juran Trilogy? 5. Explain Deming Wheel. 6. What are the types of sourcing? 7. Explain KAIZEN. 8. What is meant by customer retention? 9. What does the term ‘MUDA’ refers? 10. Define Empowerment. 11. Define Strategic Planning. 12. Who constitute a quality circle? 13. What is PERT? 14. What is CPM? 15. What is a Flow Chart? 16. What do you mean by Bench Marking? 17. List the benefits of teamwork. 18. What are the various types of FMEA? 19. What is a control chart? 20. Differentiate between control charts for variables and attributes? 21. What are the Phases in Six sigma process? 22. What is Taguchi’s Quality loss function? 23. Why TPM is required? 24. What are organisation standards and product standards? 25. What is the concept of environmental management system? 26. What are the benefits of ISO 9000 certification? 27. What is internal and external quality audit? 28. Why is a quality system required? 29. What are the objectives of ISO 9000 standards? 30. Compare QS 9000 with TS 16949 quality system.

Tqm important questions

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