Presentation from the technology track at I Love APIs London 2016 featuring Matthew Newton, glh, Hotels. IT organisations have always been blamed for their slowness and desire for control. Learn how to transform your own organisation and change that perception. Startup or enterprise we all have to be able our teams to adapt, grow and change direction quickly. The demands come from our users, customers and investors or owners. By building your product using a Microservice Architecture you might get a step closer to this. A Microservice Architecture can together with an agile mindset help you to enable a rapid shifts in product direction. As it can help you grow you engineering team with tens or hundreds without the team becoming to ineffective.

1. 1
IT Agility is No Longer an Oxymoron
Matthew Newton
Enterprise Architect,
glh. Hotels

2. IT Agility is No Longer an Oxymoron
Matthew Newton
Enterprise Architect
glh. Hotels
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3. The views expressed in this presentation are those of
the presenter, and not necessarily those of Apigee
Corporation or the presenter’s employer.
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4. who are we?
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5. Who are glh. Hotels
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London's largest
owner-operator hotel
company with over
4,800 bedrooms
©2016 Apigee. All Rights Reserved.

6. Who are glh. Hotels: The Vision
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WORLD'S BEST MANAGED GLOBAL
HOSPITALITY COMPANY
Deliver the best guest centric
experience in the industry
Doubling prime value and economic
profit every 3-5 years
©2016 Apigee. All Rights Reserved.

7. A Challenging Marketplace
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©2016 Apigee. All Rights Reserved.

8. constraints
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9. Our Enterprise Scale Team
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©2016 Apigee. All Rights Reserved.

10. disrupt
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11. disrupt: Vision
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Deliver the best
guest centric
experience in the
industry
©2016 Apigee. All Rights Reserved.

12. status quo: glh ICT (formal)
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Corporate ICT
Strategy :
TCO reduction
Unfinished
business need
specification
Internal 1st ICT
delivery
©2016 Apigee. All Rights Reserved.

13. status quo: glh ICT (actual)
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Corporate ICT Strategy :
TCO reduction
SHADOW IT:
speed-to-market &
innovation
Internal 1st ICT
delivery
©2016 Apigee. All Rights Reserved.

14. disrupt: Mandate
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{ lead the
industry in guest
facing technology,
infrastructure and
decision
sciences }
©2016 Apigee. All Rights Reserved.

15. status quo: glh ICT (actual)
15
Corporate ICT Strategy :
TCO reduction
SHADOW IT:
speed-to-market &
innovation
Internal 1st ICT
delivery
©2016 Apigee. All Rights Reserved.

16. disrupt: glh ICT HYBRID delivery
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Corporate ICT Strategy
Performance
Improvement
SHADOW IT:
Ship AlongsideHybrid ICT
delivery
©2016 Apigee. All Rights Reserved.

17. disrupt: glh Technology CLOUD 1st philosophy
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Corporate Technology
Strategy
Time to Value,
innovation
Ship Alongside
Requirements:
Principles, BDD, roadmaps
Cloud 1st
delivery
SaaS
©2016 Apigee. All Rights Reserved.

18. disrupt: glh Technology DIGITAL philosophy
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Corporate Technology
Strategy
Time to Value
Product development
API first
Industry Leading
Business
Requirements:
BDD, roadmaps
Cloud delivery
IaaS
PaaS
SaaS
©2016 Apigee. All Rights Reserved.

19. decouple
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20. microservices now at work
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Monolithic
Microservices
©2016 Apigee. All Rights Reserved.

21. Guest Centric = a Digital Center
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©2016 Apigee. All Rights Reserved.

22. developing people
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23. Evolving Our Skills
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©2016 Apigee. All Rights Reserved.

24. develop: Technology Culture
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©2016 Apigee. All Rights Reserved.

25. develop: Time to Value with microservice projects
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©2016 Apigee. All Rights Reserved.

26. develop: Enterprise Scale Team 2016
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Technology
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15% increase in permanent team.
100% increase in development team.
©2016 Apigee. All Rights Reserved.

27. feedback loop
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31. Employee Feedback: “one thing I would change”
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©2016 Apigee. All Rights Reserved.
In the 2015 Survey,
1.7%
responded SYSTEMS/TECH
a matter of weeks after glh. fully cut over to

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©2016 Apigee. All Rights Reserved.

33. Lessons learned so far….
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IT Agility is No Longer an Oxymoron
embrace constraints
disrupt: change CHANGE
decouple simply
Develop all Operators

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Need correct
heart
Matthew Newton
Enterprise Architect @ glh. Hotels
matthew.newton@glhhotels.com
linkedin: https://uk.linkedin.com/in/matthewjnewton
Thank you

35. Thank you