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Voice
Chat
&

                            Make‐A‐Friend
                              Version
–
1.0.0

Author:

Inforev

Team
                                                 Date:
16th
April
2009



                            Call
Flow.




                          Social Networking Through
                          Voice On The Phone, Finally!



                               Inforev
Confiden,al
‐
Rights
Reserved


You






















Desire
 Inforev














Limited
 We




















Develop

                 Voice Rooms & Friendship Services

                      Welcome To <Operator-Name>
 Start                    Voice Chat Services


                                                                           1        Subscribe to
                                                                                   Friend Service
                                                                           2                        Friendship
                                                                                   Make a Friend
               Press 1 to subscribe to Make-a-Friend                                                Service
               Press 2 to find or make a friend
                                                                          3
               Press 3 to know the where about or                                   Friends Info
                       to join your friend in a
Main
Menu
                       chat room                                               4    Buddy List
               Press 4 to create or edit your
                       buddy list                                      Secret
                                                                                   Administrator
               Press 5 for joining a chat room                         Option
               Press 6 for creating your own chat room
                                                                           5          Join a
                                                                                    Chat Room       Multi-
               Press 0 for service details                                                          party
               Press * To select your preferred                                                     chat
                                                                           6         Create a
                       Language                                                                     rooms
                                                                                    Chat Room

                                                                           0
Notes:                                                                              Service Info
1.  Call-outs are for questions.


                                         Inforev
Confiden,al
‐
Rights
Reserved


You






















Desire
 Inforev














Limited
 We




















Develop

         Friendship Service - Subscribe
                Dial 1 to subscribe
                Dial 2 to un-subscribe
                                                                                              Subs Type:               Congratulations! You
                Dial 3 to bar a chatID
 Subscribe                                                                                    Prepaid: Charging          have successfully
                        from contacting you          Are you sure      Generate 8-digit                              subscribed to Cafe8000’s
to Make-a-      Dial 4 to stop receiving    1                                                            Data Sent
  Friend
                                                     you want to           chat ID            Post-paid: Insert
                                                                                                                        premier Voice Chat
                        calls at unwanted             subscribe?                                                             services.
  Service               time
                                                                       (see next page)                   record in
                Dial # for main menu                                                                     db          We wish you hours of fun
                                                          Already a
                      Options spoken depend              subscriber
                      upon subscriber status
                                                                                                Do you want to
                                                            You have already                                           Accept new or
                                                                                                 change your
                                                           subscribed to these
                                                 3                                                  profile?           modified Profile
                                                                services.
                         2                                                                       Or go back to        (see next page)
                                             4             Your chat ID is xxx
                                                                                                previous menu

   Are you sure you                                  Please enter                              Subscribe
                              Get Chat ID
      want to un-                                     the chatID          Confirm &           to Make-a-
                             from caller &                                update db
    subscribe from                                   you wish to                                Friend
                                validate
   these services?                                        bar                                   Service

                                                                         Subscribe
                                                                        to Make-a-
             Subs Type:                                Time Bar
                                                                          Friend
             Prepaid:   Charging Data Sent                                Service
             Postpaid: Insert record in db


                 We are sorry to see you
                 go, and hope to see you
                       back again!

                        Main Menu




                                                     Inforev
Confiden,al
‐
Rights
Reserved


You






















Desire
 Inforev














Limited
 We




















Develop

      Friendship Subscription –Profile

                                    Accept recording,                                                                          Thank you.
            Please record a
                                   and present regular           Please dial 1 if you                                          Your profile
Accept      brief introduction                                                                   Birth Year only
                                    options like listen,             are a male                                              should be live in
Profile      about yourself
                                     append, record                 2 for female                                            the next 24 to 48
             after the beep.
                                        again, etc                                                                          hours. Your Chat
                                                                                                                            ID has been sent
                                                                                                                            to you over SMS
                                                                                                                                 for your
                                                                                                                              convenience.


                                                                                                                                  Main Menu




           Please dial 8-digit                      yes     Insert Record
Generate
             chat ID of your        Available?                                  Main Menu
 ChatID                                                     in db if the ID
                 choice                    No

                                                                                      SMS to be sent instantly to the user’s
                                                                                    MSISDN Containing The Chat ID. Proposed
                           Try    No 3 tries     Yes        Generate one                          SMS text:
                          Again      over?                  automatically
                                                                                        “ Congrats! You have successfully
                                                                                    subscribed to Voice Chat Service. Your Chat
                                                                                      ID is <Chat ID>. Dial 2828 & Enjoy the
                                                                                                      service.”




                                                Inforev
Confiden,al
‐
Rights
Reserved


You






















Desire
 Inforev














Limited
 We




















Develop

          Find a Friend                                                                                                                   If yes

                                                             Dial 1 for Finding Friends
              Dial 1 to search for a                         Based on Gender.
              new friend
Find or                                           1                                              Take subscriber through          After each profile, ask “Do
              Dial 2 if you know the ID                      … options depend upon
Make a                                                                                           short-listed profiles of         you wish to start a new
              of the friend                                  categories decided
Friend                                                                                           possible friends                 search?”
              Dial 3 for recently added                      While listenin, At any time,
              friends                                        dial 99 to speak with a
                                                             subscriber                                 Repeat until ID of choice found
                                3                       2
                                                                                                                 While listening
            Dial 1 to listen list of recently                                                    Press 0 to Talk (not chat) with The person             9
            friends called you                                                 No, play next ID Press 9 to get the person’s chat ID over SMS
            Dial 2 to listen list of recently                                                        Press 1 to listen to the next profile
            friends you called                                                                      Press 2 to repeat the current profile
                                                                                                   Press 3 to listen to the previous profile
                                                                                                            Yes
                While listening the
                                                                                                                        Please wait while I           Call the
                chatId’s Dial                                                             Dial the ID
                                                                                                                         connect the call             Friend
                1 to listen profile
                2 to chat
                3 to get his Chat ID                          2
                                                                                                        2                            Sending Chat ID of the
                over SMS                                                                                                             profiled person to the caller
                                                                                                                                     wanted to get the ID of the
                                                                                   1
                                                      Play friends Chat Id’s                 Play the friends                        person. SMS Text:
                                                      one by one                                 profile                             “The Chat ID of the
                                    3
                                                                                                                                     person you wished to get
                                                                                                                                     is <Chat ID> . Dial 2828 to
                                                Prompt:” The Chat ID                                                                 discover more cool
                                                of this friend has                                                                   friends or hang around
                                                been SMSed to you.                                                                   with this friend using
                                                                                                                                     different options”
                                                SMS to the Caller
                                                party the Chat ID of
                                                the profiled person
                                                while listening the
                                                profile.


                                                              Inforev
Confiden,al
‐
Rights
Reserved


You






















Desire
 Inforev














Limited
 We




















Develop

         Call the friend



        Call the
         friend



                                Profile information of
    This is a call from
                                   the caller is…
Make-a-Friend service.                                   Yes                     At call end, send
                                <speak profile info>            Bridge the
  You have a possible                                                          chatIDs of each other
                                                                 two calls
friend online, waiting to                                                       to both subscribers
                               Do you wish to speak
     speak with you.
                                with this person?


                                       No     Do you want to                  Inform party A:     Find or
                                                                   Update
                                                bar all calls                  “Sorry, could      Make a
                                                                     db
                                               from this ID?                   not connect”       Friend



    For
each
and
every
Call
patching
Between
A
&
B
Party
using
any/ALL
op,on
of
these
Flows,
A
Party


    Chat
ID
would
be
sent
to
B
party
&
B
party
Chat
ID
to
be
sent
to
A
part
Over
SMS.


    SMS
Text:
“

The
Chat
ID
of
the
friend
you
just
talked
with
is
<Chat
ID>
.
Dial

2828
to
discover

    more
cool
friends
or
hang
around
with
this
friend
using
different
op,ons”



          Also
For

an
unsubscribed
user
to

patch
call
as
A

party
to
a
Subscribed
user
as
B
Party.
In
this

     Case,
The
subscribed
B
Party
will

receive
SMS:
“
The
friend
you
just
talked
with
is
not
subscribed
&

his


     Chat
ID
is
not
available.
Dial

2828
to
discover
more
cool
friends
to
hang
around
using
different
opPons”

     While
the
unsubscribed
user
that
is
A
Party
will
receive
the
default
as
menPoned
on
the
above
text
box.




                                                     Inforev
Confiden,al
‐
Rights
Reserved


You






















Desire
 Inforev














Limited
 We




















Develop

     Time bar



          Time
           Bar


                                                                                              You will not receive
                                                                                                                      Subscribe
Dial 1 to enter a time bar                                                                       any call from
                                       Enter the           Enter the        Insert records                           to Make-a-
 Dial 2 to reset time bar                                                                        Starting time
                                     starting time        ending time          into DB                                 Friend
     Dial 9 to go back                                                                                 To
                                                                                                                       Service
                                                                                                 Ending time

                         delete records
                            from DB




                                                     Inforev
Confiden,al
‐
Rights
Reserved


You






















Desire
 Inforev














Limited
 We




















Develop

    Service Info




             Speak a
           paragraph to
Service                    Main
           explain voice
 Info                      Menu
               chat
             services




                             Inforev
Confiden,al
‐
Rights
Reserved


You






















Desire
 Inforev














Limited
 We




















Develop

                                                    ** MT SMS Text: “your friend who’s Chat ID is                       As soon as he joins to
            Join (a Chat Room)                              <Chat ID of his friend> just joined a
                                                            Chat room. Dial 2828 & then Press 3.
                                                                                                                       either a predefined or a
                                                                                                                       user created chat room,
                                                            after pressing 3 enter your friend’s                          for both The Cases
                                                            chat ID to Join him.”                                      SMS** will be sent to all
                                                                                                                            of his buddy list
  Join A           Please dial                           Dial 1 to join pre-defined chat rooms                            members instantly.
                                         Validate
Chat Room          your chat ID                          Dial 2 to join a subscriber created chat room

                                                    1    Dial # to return to the main menu
                                                                                                     2
             Please choose from the following chat rooms:
             1 if you Want to discuss on Bangladesh                                          There are xxx live
             2 to know more about your favorite Aktel                                        chat rooms right now:
             3 for sharing your love story
             If you want to increase your friend circle, for
                                                                                                                               Accept &
                  friendship press 4                                                                                         validate chat
             5 For Gentlemen                                                                                                    room id
             6 for Women/Ladies
             Mad about film? press 7 for film gossiping
             8 for teenager chating                                       Is chat  No                                   Invalid
             9 for couple chatting                                      room full?
             Lets Rock !!! Press 10
             11 for passing time with lots of fun
                                                                             Yes




                                                                                                                                    valid
             Lets share jokes then go for a comedy class Press 12
             Work mad friends press 13 for jobs                                                   Sorry, this chat
             14 if you searching for a dream home or want to give
                                                                                                room is full, please
                  your home for rent.                                                                                           Is chat
                                                                                                  choose another
             Still you are single…!!!!!! Press 15 for a company                                                        Yes    room full?
             16 To share your opinion on Metro Life                                              one, or try again
  Sorry,
             17 if you are excited about marriage.                                                     later                                No
this chat    18 for buy and sell
 room is     19 for sharing party plans
    full,    20 for music lovers                                                   You are the nth subs
 please                                                                                  in the chat.
 choose      Dial # to return to the main menu
                                                                                    (at any time, dial 3#
 another      As per list provided by Inforev                                      to exit the chat room)
 one, or
try again      Can be changed if you like
   later
                                                                                                                         You are the nth subs
                                                                                                                              in the chat.
                                                                                         Join Chat
                                                                                                                        (at any time, dial 3# to
                                                                                                                          exit the chat room)

                                                    Inforev
Confiden,al
‐
Rights
Reserved


You






















Desire
 Inforev














Limited
 We




















Develop

      Friend’s Info
                                                  Please dial the voice chat
                                                     ID of the friend you are
                                                    looking for. if you don’t
                                                                                                    Invalid
           This service helps                     know the chat ID of your
Friends     you find friends                      friend then press # to go               Accept &
  Info     currently online in                    back to main menu & in              validate chat ID
              chat rooms                            main menu press 2 to
                                                      find new friends or                   valid
                                                     press 6 to join a chat
                                                              room
                                                                                       Find status of
                                                                                        the chat ID
                                 Main                         #
                                 Menu

           Dial 1 to search                                                      This person is               This person is              Would you
                                                                Do you
   Main    more friends,           Yes      Is chat       Yes                   chatting in chat               not currently           like to call that
                                                              wish to join
   Menu    Dial 2 to return to            room full?                            room <name or                   logged in.                 person?
                                                               the chat?
           Main Menu                      No                                          ID>.
                                                                                                                                               Yes

                                    You are the nth subs                                                                               Call the person,
                                         in the chat.                                                                                setting CLID to the
                                    (at any time, dial * to                                                                          chat ID of the caller
                                     exit the chat room)
                                                                                If called
                                                                                   part y
                                                                                 doesn’t
                                          Join Chat                             pick the
                                                                                  phone                         Sorrry your frind
                                                                                                               seems to be busy
                                                                                                              please try any other
                                                                                                                     friend




                                                  Inforev
Confiden,al
‐
Rights
Reserved


You






















Desire
 Inforev














Limited
 We




















Develop

  Buddy List
                                                 Return
Buddy
                                                Buddy List                                       1         Create
 List
                                                                                                            List

                  Buddy List Massage:                                                            2         Listen
           This option will let you Create a                                                                List
             10 member Buddy list just by
              entering your friend’s mobile
                                                         Dial 1   to Create Buddy List            3        Delete
           numbers. The advantage of this
                                                         Dial 2   to Listen Buddy List                      List
          feature is as soon as you will join
               a chat room , instant SMS                 Dial 3   to Delete Buddy List
            inviting to join you at that room            Dial #   for main menu                   #        Main
            will automatically be sent to all                                                              Menu
           the members of your buddy list.
                                                                                              Edit option is not required.




                                                                                          You Have Add
 Create   Please enter Mobile             Is not        yes       Insert Record           Your Friend in             Return
  List      number of your               Duplicate                    in db                 Buddy list              Buddy List
                 friend                                                                    Successfully
                                                No


                            Try       No 3 tries     Yes
                           Again         over?




                                                 Inforev
Confiden,al
‐
Rights
Reserved


You






















Desire
 Inforev














Limited
 We




















Develop

     Buddy List



           Repeat
                                                                                            1
                                                                                                     Repeat
         Listen           Play MSISDN from           Dial 1    to Repeat Buddy List
          List                Buddy List             Dial #    for Buddy List menu           #        Return
                                                                                                     Buddy List

                                Example:
                    1st Friend No 0181 XXXXXXXX




Delete       Play MSISDN from
 List            Buddy List


                                                                                   You Have Delete
            Please dial MSISDN                    yes                             The MSISDN from
                                                              Update Record                                    Return
              Which You want       Is Available                                       Buddy list
                                                                  in db                                       Buddy List
                 to Delete                                                           Successfully
                                         No


                          Try    No 3 tries    Yes
                         Again      over?




                                             Inforev
Confiden,al
‐
Rights
Reserved



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Call Flow | Voice Chat & Make Friend

  • 1. Voice
Chat
&
 Make‐A‐Friend
 Version
–
1.0.0
 Author:

Inforev

Team
 Date:
16th
April
2009
 Call
Flow.
 Social Networking Through Voice On The Phone, Finally! Inforev
Confiden,al
‐
Rights
Reserved


  • 2. You






















Desire
 Inforev














Limited
 We




















Develop
 Voice Rooms & Friendship Services Welcome To <Operator-Name> Start Voice Chat Services 1 Subscribe to Friend Service 2 Friendship Make a Friend Press 1 to subscribe to Make-a-Friend Service Press 2 to find or make a friend 3 Press 3 to know the where about or Friends Info to join your friend in a Main Menu chat room 4 Buddy List Press 4 to create or edit your buddy list Secret Administrator Press 5 for joining a chat room Option Press 6 for creating your own chat room 5 Join a Chat Room Multi- Press 0 for service details party Press * To select your preferred chat 6 Create a Language rooms Chat Room 0 Notes: Service Info 1.  Call-outs are for questions. Inforev
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 Friendship Service - Subscribe Dial 1 to subscribe Dial 2 to un-subscribe Subs Type: Congratulations! You Dial 3 to bar a chatID Subscribe Prepaid: Charging have successfully from contacting you Are you sure Generate 8-digit subscribed to Cafe8000’s to Make-a- Dial 4 to stop receiving 1 Data Sent Friend you want to chat ID Post-paid: Insert premier Voice Chat calls at unwanted subscribe? services. Service time (see next page) record in Dial # for main menu db We wish you hours of fun Already a Options spoken depend subscriber upon subscriber status Do you want to You have already Accept new or change your subscribed to these 3 profile? modified Profile services. 2 Or go back to (see next page) 4 Your chat ID is xxx previous menu Are you sure you Please enter Subscribe Get Chat ID want to un- the chatID Confirm & to Make-a- from caller & update db subscribe from you wish to Friend validate these services? bar Service Subscribe to Make-a- Subs Type: Time Bar Friend Prepaid: Charging Data Sent Service Postpaid: Insert record in db We are sorry to see you go, and hope to see you back again! Main Menu Inforev
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 Friendship Subscription –Profile Accept recording, Thank you. Please record a and present regular Please dial 1 if you Your profile Accept brief introduction Birth Year only options like listen, are a male should be live in Profile about yourself append, record 2 for female the next 24 to 48 after the beep. again, etc hours. Your Chat ID has been sent to you over SMS for your convenience. Main Menu Please dial 8-digit yes Insert Record Generate chat ID of your Available? Main Menu ChatID in db if the ID choice No SMS to be sent instantly to the user’s MSISDN Containing The Chat ID. Proposed Try No 3 tries Yes Generate one SMS text: Again over? automatically “ Congrats! You have successfully subscribed to Voice Chat Service. Your Chat ID is <Chat ID>. Dial 2828 & Enjoy the service.” Inforev
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 Find a Friend If yes Dial 1 for Finding Friends Dial 1 to search for a Based on Gender. new friend Find or 1 Take subscriber through After each profile, ask “Do Dial 2 if you know the ID … options depend upon Make a short-listed profiles of you wish to start a new of the friend categories decided Friend possible friends search?” Dial 3 for recently added While listenin, At any time, friends dial 99 to speak with a subscriber Repeat until ID of choice found 3 2 While listening Dial 1 to listen list of recently Press 0 to Talk (not chat) with The person 9 friends called you No, play next ID Press 9 to get the person’s chat ID over SMS Dial 2 to listen list of recently Press 1 to listen to the next profile friends you called Press 2 to repeat the current profile Press 3 to listen to the previous profile Yes While listening the Please wait while I Call the chatId’s Dial Dial the ID connect the call Friend 1 to listen profile 2 to chat 3 to get his Chat ID 2 2 Sending Chat ID of the over SMS profiled person to the caller wanted to get the ID of the 1 Play friends Chat Id’s Play the friends person. SMS Text: one by one profile “The Chat ID of the 3 person you wished to get is <Chat ID> . Dial 2828 to Prompt:” The Chat ID discover more cool of this friend has friends or hang around been SMSed to you. with this friend using different options” SMS to the Caller party the Chat ID of the profiled person while listening the profile. Inforev
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 Call the friend Call the friend Profile information of This is a call from the caller is… Make-a-Friend service. Yes At call end, send <speak profile info> Bridge the You have a possible chatIDs of each other two calls friend online, waiting to to both subscribers Do you wish to speak speak with you. with this person? No Do you want to Inform party A: Find or Update bar all calls “Sorry, could Make a db from this ID? not connect” Friend For
each
and
every
Call
patching
Between
A
&
B
Party
using
any/ALL
op,on
of
these
Flows,
A
Party

 Chat
ID
would
be
sent
to
B
party
&
B
party
Chat
ID
to
be
sent
to
A
part
Over
SMS.
 SMS
Text:
“

The
Chat
ID
of
the
friend
you
just
talked
with
is
<Chat
ID>
.
Dial

2828
to
discover
 more
cool
friends
or
hang
around
with
this
friend
using
different
op,ons”
 Also
For

an
unsubscribed
user
to

patch
call
as
A

party
to
a
Subscribed
user
as
B
Party.
In
this
 Case,
The
subscribed
B
Party
will

receive
SMS:
“
The
friend
you
just
talked
with
is
not
subscribed
&

his

 Chat
ID
is
not
available.
Dial

2828
to
discover
more
cool
friends
to
hang
around
using
different
opPons”
 While
the
unsubscribed
user
that
is
A
Party
will
receive
the
default
as
menPoned
on
the
above
text
box.

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 Time bar Time Bar You will not receive Subscribe Dial 1 to enter a time bar any call from Enter the Enter the Insert records to Make-a- Dial 2 to reset time bar Starting time starting time ending time into DB Friend Dial 9 to go back To Service Ending time delete records from DB Inforev
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 ** MT SMS Text: “your friend who’s Chat ID is As soon as he joins to Join (a Chat Room) <Chat ID of his friend> just joined a Chat room. Dial 2828 & then Press 3. either a predefined or a user created chat room, after pressing 3 enter your friend’s for both The Cases chat ID to Join him.” SMS** will be sent to all of his buddy list Join A Please dial Dial 1 to join pre-defined chat rooms members instantly. Validate Chat Room your chat ID Dial 2 to join a subscriber created chat room 1 Dial # to return to the main menu 2 Please choose from the following chat rooms: 1 if you Want to discuss on Bangladesh There are xxx live 2 to know more about your favorite Aktel chat rooms right now: 3 for sharing your love story If you want to increase your friend circle, for Accept & friendship press 4 validate chat 5 For Gentlemen room id 6 for Women/Ladies Mad about film? press 7 for film gossiping 8 for teenager chating Is chat No Invalid 9 for couple chatting room full? Lets Rock !!! Press 10 11 for passing time with lots of fun Yes valid Lets share jokes then go for a comedy class Press 12 Work mad friends press 13 for jobs Sorry, this chat 14 if you searching for a dream home or want to give room is full, please your home for rent. Is chat choose another Still you are single…!!!!!! Press 15 for a company Yes room full? 16 To share your opinion on Metro Life one, or try again Sorry, 17 if you are excited about marriage. later No this chat 18 for buy and sell room is 19 for sharing party plans full, 20 for music lovers You are the nth subs please in the chat. choose Dial # to return to the main menu (at any time, dial 3# another As per list provided by Inforev to exit the chat room) one, or try again Can be changed if you like later You are the nth subs in the chat. Join Chat (at any time, dial 3# to exit the chat room) Inforev
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 Friend’s Info Please dial the voice chat ID of the friend you are looking for. if you don’t Invalid This service helps know the chat ID of your Friends you find friends friend then press # to go Accept & Info currently online in back to main menu & in validate chat ID chat rooms main menu press 2 to find new friends or valid press 6 to join a chat room Find status of the chat ID Main # Menu Dial 1 to search This person is This person is Would you Do you Main more friends, Yes Is chat Yes chatting in chat not currently like to call that wish to join Menu Dial 2 to return to room full? room <name or logged in. person? the chat? Main Menu No ID>. Yes You are the nth subs Call the person, in the chat. setting CLID to the (at any time, dial * to chat ID of the caller exit the chat room) If called part y doesn’t Join Chat pick the phone Sorrry your frind seems to be busy please try any other friend Inforev
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 Buddy List Return Buddy Buddy List 1 Create List List Buddy List Massage: 2 Listen This option will let you Create a List 10 member Buddy list just by entering your friend’s mobile Dial 1 to Create Buddy List 3 Delete numbers. The advantage of this Dial 2 to Listen Buddy List List feature is as soon as you will join a chat room , instant SMS Dial 3 to Delete Buddy List inviting to join you at that room Dial # for main menu # Main will automatically be sent to all Menu the members of your buddy list. Edit option is not required. You Have Add Create Please enter Mobile Is not yes Insert Record Your Friend in Return List number of your Duplicate in db Buddy list Buddy List friend Successfully No Try No 3 tries Yes Again over? Inforev
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 Buddy List Repeat 1 Repeat Listen Play MSISDN from Dial 1 to Repeat Buddy List List Buddy List Dial # for Buddy List menu # Return Buddy List Example: 1st Friend No 0181 XXXXXXXX Delete Play MSISDN from List Buddy List You Have Delete Please dial MSISDN yes The MSISDN from Update Record Return Which You want Is Available Buddy list in db Buddy List to Delete Successfully No Try No 3 tries Yes Again over? Inforev
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