QSM Chap 10 Service Culture in Tourism and Hospitality Industry.pptx
BIZ QUIZZARD 592
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Rajeev Kondapalli <rajeevkondapalli@gmail.com> Sun, Aug 9, 2015 at 2:54 PM
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1. Which company has acquired Valcambi, the world's largest precious metal refiner, for $400 million (about Rs
2,600 crore) in an all-cash deal?
# Rajesh Exports
This is the first instance of an Indian company taking over an international gold and silver refinery. The Bengaluru-
based jeweler has bought out the stakes of US miner Newmont Mining Corporation and a group of global
investors to own 100% equity in Valcambi, an unlisted Swiss company, which has 60% of the world's gold
refining capacity.
2. Which company is set to buy the veterinary business of Mumbai-based Lyka Labs?
# Alivira Animal Health
Alivira is a joint venture of Sequent Scientific and Shasun Pharmaceuticals. Aliviria operates as a subsidiary of
Sequent and has been focusing on merger and acquisitions to shore up its global veterinary businesses. Last
September, it acquired a 60% stake in Provet of Turkey. Alivira has a fairly globalised presence with its
headquarters in Ireland, a formulations unit in Turkey post the Provet deal and a manufacturing base for raw
materials at Ambernath near Mumbai.
3. Which cricketer has signed a three-year Rs 35-crore contract with IOS Sports & Entertainment?
# Suresh Raina
Raina ended his association with Dhoni-linked Rhiti Sports "for more focused attention on both cricket and
commercials". Raina currently has only one endorsement contract, with Adidas for three years. His deals with
brands such as Pepsi, Boost and an UP-based real estate company have ended.
4. Rohit Ohri will join which advertising agency as group chairman and CEO in January 2016?
# FCB Ulka India
He will succeed Nagesh Alai, FCB Ulka's current CEO and group chairman, who will assume the role of global
vice-chairman at FCB. Ohri joined Dentsu India as executive chairman in 2011 after spending 21 years in JWT.
He was elevated as chairman, Dentsu India and CEO, Dentsu Asia Pacific (South), last year. Last month, he
was again promoted as CEO Dentsu Asia Pacific excluding Japan and relocated to Singapore.
5. Which hyperlocal delivery company has acquired taxi company BookMyCab to launch services in Mumbai?
# Jugnoo
This deal would add 2,000 black-and-yellow cabs to the company's fleet, allowing it to reach 10,000 daily
transactions serviced by 4,000 vehicles in the coming month. Founded last year, Chandigarh-based Jugnoo
provides autorickshaw rides, hyperlocal deliveries, as well as meals on-demand. It now completes 5,000
transactions a day in Chandigarh, Ludhiana, Amritsar, Jaipur and Gurgaon, and will also be launching across the
national capital region soon.
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6. Which MNC has agreed to buy the generic drug business of Allergan for about $40.5 billion in cash and stock?
# Teva Pharmaceuticals Industries
The Israeli drugmaker also ended its hostile bid for Mylan. The deal bolsters Teva's position as the world's largest
maker of generic drugs, and gives it greater negotiating power with governments and private health insurers. It
also allows the drugmaker to extricate itself from an increasingly antagonistic pursuit of Mylan, which is in the
midst of trying to buy Perrigo.
7. Which Abu Dhabi-based retail major has entered into a £110-million agreement with a London developer to
build a bespoke five-star hotel at the iconic Great Scotland Yard?
# Lulu Group International
The group, in partnership with Galliard Homes, will build the 92,000 sq.ft. five-star hotel within a magnificent
refurbished Edwardian building at the Great Scotland Yard, the original headquarters of Metropolitan Police in the
British capital. This is the second investment by NRI Yusuffali MA, the managing director of LULU Group
International, in London. Last year he invested in East India Company.
8. Which MNC has appointed Sunil Lalvani, former chief of BlackBerry India and Saarc, as president of its India
operations?
# Qualcomm
He succeeds Avneesh Agrawal, senior vice president and president of Qualcomm India and South Asia, who is
going to pursue entrepreneurial ambitions.
9. Which public sector company has appointed Tapan Kumar Chand as chairman and managing director?
# National Aluminium Company (Nalco)
He succeeds Ansuman Das.
10. Renault India has roped in which celebrity as brand ambassador?
# Ranbir Kapoor
The brand is celebrating its fourth year anniversary in India this month.
11. Avinash Vashistha has resigned as the chairman and country managing director of which MNC?
# Accenture
Vashistha, an Indian outsourcing industry veteran, founded outsourcing advisory firm neoIT in 1999 before joining
Accenture as its India MD in January 2011.
12. Which bank recently kick-started its centenary celebrations by unveiling a centenary logo?
# Karur Vysya Bank (KVB)
KVB had commenced operations on July 1, 1916, from the textile hub of Karur. Promoted by late A
Venkataraman Chettiar and late Adhi Krishna Chettiar with a seed capital of Rs. 1 lakh, it has expanded its
presence nationwide. As on March 31, 2015, its net worth stood at Rs. 4,286 crore.
13. Which health insurance company last week launched a ‘Dengue Care’ scheme?
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# Apollo Munich Health Insurance
‘Dengue Care’ scheme, available at Rs 1.2 per day, is an exclusive health insurance policy to cover related
expenses that arise from the ailment for patients and the insurer is looking to lessen their burden – the one-time
premium payable is Rs 444.
14. Mondelez India has launched an 'aerated chocolate' under the Cadbury Dairy Milk Silk brand. What has it
been sub-branded as?
# Cadbury Dairy Milk Silk Bubbly
Part of the Silk portfolio, the product is an 'aerated chocolate', manufactured using Mondelez's Aerimelt
Technology. New to India, the product exists across Mondelez's global markets. It has achieved reasonable
success across geographies like the UK, Australia, South Africa, Europe and South America. The launch
campaign has been created by Ogilvy India.
15. Which brand has topped the 2015 edition of Brand Footprint, the IMRB Kantar Worldpanel’s ranking of the
most chosen consumer brands in India?
# Parle
The others in the top 10 (in ascending order) are Clinic Plus, Amul, Ghari, Britannia, Tata, Colgate, Aavin,
Nandini and Wheel.
16. Which business group is forming a manufacturing joint venture with Rafael of Israel to produce Spike Anti-
Tank Guided Missiles (ATGM) in India?
# Kalyani Group
Bharat Dynamics Limited (BDL) will be the system integrator. Spike is a third generation, fire-and-forget, man-
portable, anti-tank missile. In all, about 40,000 missiles are required to equip the Army’s 382 infantry battalions
and 44 mechanised regiments.
17. The founders of online fashion marketplace Zovi have raised $50 million for their new app-only venture. What
is it called?
# Little
The app will offer consumers hyper-local deals from offline business verticals such as restaurants, holiday tours,
spas, etc. The company says the deals will be real time and location-based. Founders Manish Chopra and
Satish Mani have raised $50 million from Paytm, Saif Partners and Tiger Global Management.
18. Which MNC has named company insider David Taylor as president and chief executive effective November 1?
# Procter & Gamble
The executive, who heads P&G's global beauty, grooming and health care division, succeeds A.G. Lafley, who
will stay on with the Cincinnati company as executive chairman. It marks a major shift in leadership as Lafley
served as CEO from 2000 to 2009 and returned from retirement to serve as CEO again in 2013.
19. Which MNC bank has agreed to buy retail brokerage Sharekhan from its current set of PE owners for an
undisclosed sum?
# BNP Paribas SA
The deal marks France's biggest bank's second big push into retail broking in India after buying a 34% stake in
domestic brokerage house Geojit in 2007 and renaming it BNP Geojit Paribas Financial Services.
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20. Which company has bagged the rights to be the title sponsor for all international cricket matches to be
played in India till 2019?
# Paytm
The Alibaba-backed company will pay Rs 2.42 crore per match starting in November when South Africans tour
the country. It pipped Micromax, the current title sponsor, which was paying Rs 2.02 crore per match during the
2014-15 season.
21. Tablez Food Company, the food and beverage arm of Lulu International Group, has signed an agreement with
US-based Kahala Brands to bring which ice-cream brand to India and Sri Lanka?
# Cold Stone Creamery
The first outlet will open at Lulu Mall in Kochi in November, followed by Bengaluru and other tier-1 cities in India
and five outlets in Sri Lanka.
22. Which travel firm has acquired Luxe Asia, one of the top destination management firms in Sri Lanka, for an
undisclosed sum?
# Thomas Cook
Luxe is part of Sri Lankan hotel major Ceylon Hotels. The acquisition gives Thomas Cook a presence in Sri
Lanka and the Indian Ocean region along with synergies in its key business segments, the company said.
Currently Thomas Cook only operates foreign exchange stores in Sri Lanka.
23. Mahindra & Mahindra will be launching a new sub-4 meter SUV in the middle of September. What has it been
branded as?
# TUV 300 (Three double alphabet O)
The ‘compact’ SUV, codenamed U301, which is inspired by a battle tank, was developed in-house at Mahindra
Research Valley (MRV) in Chennai and will be made at the company’s plant at Chakan near Pune. Mahindra has
used the expertise of Italian design major Pininfarina as a consultant for the TUV300 design.
24. Which company has partnered with Japan's Igarashi Electric Works to acquire Agile Electric Sub Assembly,
a Chennai-based electric motor manufacturer?
# Tata Capital
The two, along with Mape Securities, have bought a 98% stake in Agile from Blackstone for $106 million. Agile
owns majority stake in the BSE-listed Igarashi Motors with a market cap of over Rs 2,000 crore, and Agile's
purchase by Igarashi Electric Works gives the Japanese major an indirect control over Igarashi Motors in India.
25. Which e-commerce major last week launched India Art House, an exclusive online store offering sellers a
platform to promote regional products?
# Flipkart
Currently, Flipkart has products from over 15 regions in India and it aims to introduce more over the next few
months, making it the go-to store for original and authentic Indian handicraft products.
26. Tata Motors recently celebrated the 10th anniversary of which brand?
# Tata Ace
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Launched in 2005, this mini-truck from Tata Motors ended up creating a revolution of sorts in the cargo space
which till then was synonymous with dull, unattractive products. Ace sales have so far exceeded 1.5 million
units.
27. Which luggage brand has launched the official Disney and Marvel collection for the first time in India?
# American Tourister
To reassure parents and to promote children's safety, the entire Disney Collection and Marvel Collection products
are 100% PVC-free. All products also comply with the EU's Registration, Evaluation, Authorisation and
Restriction of Chemicals (REACH) guidelines on the use of chemicals to improve human health and protect the
environment.
28. Which celebrity has launched her clothing brand Madz?
# Madhuri Dixit
The first line under the venture is the DWM (Dance With Madhuri) sports apparel line designed keeping dancers
and athletes in mind.
29. Which chocolate brand has launched two limited edition variants - Black Forest and Coffee Almond – and has
launched a new commercial for Friendship Day?
# Cadbury Dairy Milk
The TVC, conceptualised by Ogilvy & Mather, shows how a group of young girls console their friend who has
broken up with her boyfriend in their own unique ways.
30. Which brand has retained its position as India’s most valuable brand in this year’s annual study conducted by
the U.K. based Brand Finance, a leading brand valuation consultancy?
# Tata
The top 10 Indian brands include Tata Group (brand value $15378 million), State Bank of India ($6,563 million),
LIC ($4,927 m), Airtel ($4,524 m), Reliance ($3,663 m), Indian Oil ($3,493 m), Infosys ($3,414 m), L&T ($3,235
m), HCL ($3,148 m), ONGC ($2,899 m). The Brand Finance India 100 is an annual study conducted by leading
brand valuation consultancy Brand Finance. Tata is also the world’s 65th most valuable brand.
31. Who is the latest celebrity to join the bandwagon of launching her own scent, The PinkPrint, which shares a
name with her latest album?
# Nicki Minaj
The seventh scent of 32-year-old singer will be housed in her own signature doll-shaped bottle, but this time the
figure is wearing a white wig and a pink fingerprint bustier, which echoes the graphic found on her album cover.
32. Which international luxury sanitaryware brand has rolled out a new TV commercial featuring brand
ambassador Jacqueline Fernandez?
# Queo
The brand is marketed in India by HSIL. Conceptualised by Contract Delhi, the TVC creates a visual spectacle of
glamour and indulgence.
33. Which television channel has roped in Ameen Sayani for radio spots to promote its new show?
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# Zee TV
This is for the first time that India’s most well-known voice on radio has been signed on by a television channel to
promote its new show. Zee TV is leaving no stone unturned in transporting its audiences to the 1940s for its
classic romance, ‘EK Tha Raja Ek Thi Rani’. Sayani, known for his inimitable style and infectious charm, shot to
fame all across the South Asian continent with the popular AIR show, ‘Geetmala’. He still remains the most
emulated and respected radio announcer.
34. Which toy company in India has firmed up plans to unleash merchandise related to Walt Disney's upcoming
space opera film Star Wars: The Force Awakens?
# Funskool
The MRF-promoted company, which markets a number of international brands along with its flagship brand
Funskool, expects a windfall around Christmas as the film hits theatres globally. The nearly three-decade old
company, the Indian distributor of American toymaker Hasbro, already markets international brands such as
Lego, Siku, Leap Frog and Ravensburger.
35. Which MNC has launched CODO, being called the world’s smallest pocket washing machine?
# Haier
At 200 gm, this pocket machine looks more like a deostick. It is battery-operated and works by being applied to
the cloth. It claims to remove a stain in 30-120 seconds, with just a bit of liquid or powder detergent and 10 ml of
water. The R&D team at Haier Japan came up with the idea, and it was launched online in March, where it sold
100,000 units. In mid-June, it was launched in China, and racked up sales of 200,000 in a month’s time, with
about 50,000 pre-bookings. In India, it launched this week, on e-commerce portal Snapdeal, for a price of Rs.
3,990.
36. Which company has launched a new hair colour product, Nupur Coconut Henna Crème Hair Colour?
# Godrej Consumer Products Ltd (GPCL)
The company expects the product to occupy 5 per cent of the overall hair colour segment in the country.
37. Which MNC has agreed to buy fashion start-up Polyvore to help drive traffic and strengthen its mobile and
social offerings?
# Yahoo Inc
Polyvore, the brainchild of 3 ex-Yahoo engineers, was started in 2007. The Mountain View, California-based
company allows users to mix-and-match articles of clothing and accessories and customize them into "sets".
38. Which Pune-based tablet and mobile phone maker has launched its online-only sub-brand, Elite?
# Swipe Technologies
The smartphones in the Elite series will be priced in the Rs 5,000-Rs15,000 range.
39. Smartlink Network Systems has roped in which celebrity as a national brand ambassador for the DIGISOL
range of wireless and networking products?
# Sonakshi Sinha
The company is aggressively planning to make a dent in consumer segment and undertaking domestic
manufacturing initiatives, as a part of government's Make in India campaign.
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40. Which MNC has showcased OZO, the first commercially available virtual reality (VR) camera designed and
built for professional content creators?
# Nokia
The device, showcased at an event in Los Angeles, takes video and audio in 360 degrees with eight sensors and
microphones, and is the first from Nokia’s digital media solutions business - one of its new focuses for future
growth.