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Anthony Medeiros
UX Solutions Portfolio
eComm & Mobile
Digital Marketing
Educational
Insurance
Photography
Financial
AT&T
Coors, BestBuy
Capella
Safeco
Getty
INVESTools
AT&T Home Solutions - eComm & Mobile
Award winning redesign
improved conversion by 12%.
Leading a multidisciplinary
team to reduce the pain points
and complexity in AT&T’s Multi-
Channel Home Solutions buy
flow, 8 separate user flows
were coalesced into a single
cohesive user experience. The
redesign significantly
improved conversion from 3%
to 15% and improved
completion time from 30
minutes to 10.existing
conversion rates.
1. User Experience Model
2. Wireframe Improvements
4. Mobile First Prototype
3. Responsive Design
AT&T Customer Support - eComm & Mobile
Redesign the content strategy
from information browsing to
a task based solution. Using
call center metrics, content was
organized by the most common
topics. Top 3 were displayed
prominently in the main body in
context with secondary and
related issues.
1. Content Model
2. Wireframe Display
3. Responsive Design
4. Mobile First Prototype
Coors Interactive Can - Digital Marketing
Modeled the user
experience for the Coors
cold activated can to
ensure user engagement
and delight in the
interactive can concept
supporting Coors social &
UGC video campaign goals
1. User Experience Model
2. Interactive can UI
- Interactive Media
- Specs and Reference
Value Added
Social Content
Multi-Channel Widgets
“Shop Anywhere”
Advertising
Publishing
Community
VettedYelp
Desktop
Social
Content
Friends,
Celebrity,
Expert,
World
dreamSpaces
Social
Shopping
Platform
Google
Yahoo
Amazon
Facebook
Mobile
Retail
Partner
Sites
Social /
Portal
Sites
TV
BestBuy dreamSpaces - Digital Marketing
View, Share, Suggest, Recommend,
Rate, Build - Compelling Lifestyle
Spaces / Solutions – “What to Buy!”
Created the dreamSpaces concept user
experience to realize the trusted network
social space for BestBuy – a BestBuy
facilitated ecosystem for consumers and
manufacturers where customers can
assemble a dream kitchen or other rooms
and purchase the items at BestBuy
2. Concept UI
1. Trusted Network – Experience Model
Capella - Educational
Increased online
conversion by 22%.
User research
determined that
students were more
interested in their
careers and how to
achieve their goals
than browsing the
colleges degrees and
classes.
1. Research backed Personas
2. Wireframe Redesign
3. Testing Prototype
Exit Points
0
5
10
15
20
25
30
35
40
Landing
Industry
Locations
Company
Products
Building1
Building2
Autos
Assum1
Assum2
BOPCov
AutoCov
Save
Quote
Buy
Auth
Print
Screen
TotalExits
Complete with an agent
Consult with an agent
Leave
Other
1. Research – Trusted Conversation Model Significant user
research informed
this successful
design solution.
Coverage
recommendations
where key before
obtaining necessary
information for an
actual price quote.
2. Wireframe Redesign
Safeco Quoting - Insurance
3. Testing Prototype
Getty - Photography
Designed a streamlined
portfolio experience to show
case high-end photographers
and their work at Getty who can
be contracted for photographic
assignments. With an
innovative interaction model,
users could browse for a
photographer by a location or
subject matter that meet their
project needs.
1. Wireframe Interaction
2. Testing Prototype
INVESTools - Financial
General Investor: Hardcore
Interaction Scenario
Analyze
Your
Stocks
Live
ROI
Exampl
es
Toolbox
/ Course
Preview
Register
for Live
Seminar
ASPIRATIONS:
4 Bank a million dollars before he is
55
4 Drive a Mercedes AMG
4 Retire early – in style
PERSONALITY:
4 Confident, impatient, action-
oriented, proud, loyal,
unsentimental
DEMOGRAPHICS:
4 Civil Engineer
4 Makes 125k per year
4 Married, empty-nester
4 Wife is homemaker
MEDIA CONSUMPTION:
4 Reads magazine & newspapers, and
books (Fortune, WSJ, USA Today)
4 Reads Yahoo Finance Message
boards regarding his own company
& those he invests in
4 Researches individual company
sites
ATTITUDE / BEHAVIOR:
4 Comfortable trading online but only in small
batches
4 Constantly seeking new sources of information,
stock tips, inside information
4 Doesn’t feel that his broker always acts in his
best interests
KEY FEATURES:
4 Acquisition
4 Wants to see affirmation by
recognized experts that the
course works
4 Wants to get hands-on and feel
what it is like to use the tool
4 Wants something “on his level”
4 Wants to compare stocks his
broker has picked in the past with
those he might have picked using
INVESTools
4 Retention
4 Show me the money!
4 Save me time
4 Extension
4 Daniel aims high – once he’s on
the track to a PhD, he won’t stop
This redesign achieved
33% greater online
conversion by promoting
personal stories and easy
to understand steps
toward owning your
financial success that
were being used
successfully in their
expensive location based
seminars.
1. Research backed Personas
2. Wireframe Redesign
3. Testing Prototype

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Anthony medeiros-ux-solutions-portfolio

  • 1. Anthony Medeiros UX Solutions Portfolio eComm & Mobile Digital Marketing Educational Insurance Photography Financial AT&T Coors, BestBuy Capella Safeco Getty INVESTools
  • 2. AT&T Home Solutions - eComm & Mobile Award winning redesign improved conversion by 12%. Leading a multidisciplinary team to reduce the pain points and complexity in AT&T’s Multi- Channel Home Solutions buy flow, 8 separate user flows were coalesced into a single cohesive user experience. The redesign significantly improved conversion from 3% to 15% and improved completion time from 30 minutes to 10.existing conversion rates. 1. User Experience Model 2. Wireframe Improvements 4. Mobile First Prototype 3. Responsive Design
  • 3. AT&T Customer Support - eComm & Mobile Redesign the content strategy from information browsing to a task based solution. Using call center metrics, content was organized by the most common topics. Top 3 were displayed prominently in the main body in context with secondary and related issues. 1. Content Model 2. Wireframe Display 3. Responsive Design 4. Mobile First Prototype
  • 4. Coors Interactive Can - Digital Marketing Modeled the user experience for the Coors cold activated can to ensure user engagement and delight in the interactive can concept supporting Coors social & UGC video campaign goals 1. User Experience Model 2. Interactive can UI
  • 5. - Interactive Media - Specs and Reference Value Added Social Content Multi-Channel Widgets “Shop Anywhere” Advertising Publishing Community VettedYelp Desktop Social Content Friends, Celebrity, Expert, World dreamSpaces Social Shopping Platform Google Yahoo Amazon Facebook Mobile Retail Partner Sites Social / Portal Sites TV BestBuy dreamSpaces - Digital Marketing View, Share, Suggest, Recommend, Rate, Build - Compelling Lifestyle Spaces / Solutions – “What to Buy!” Created the dreamSpaces concept user experience to realize the trusted network social space for BestBuy – a BestBuy facilitated ecosystem for consumers and manufacturers where customers can assemble a dream kitchen or other rooms and purchase the items at BestBuy 2. Concept UI 1. Trusted Network – Experience Model
  • 6. Capella - Educational Increased online conversion by 22%. User research determined that students were more interested in their careers and how to achieve their goals than browsing the colleges degrees and classes. 1. Research backed Personas 2. Wireframe Redesign 3. Testing Prototype
  • 7. Exit Points 0 5 10 15 20 25 30 35 40 Landing Industry Locations Company Products Building1 Building2 Autos Assum1 Assum2 BOPCov AutoCov Save Quote Buy Auth Print Screen TotalExits Complete with an agent Consult with an agent Leave Other 1. Research – Trusted Conversation Model Significant user research informed this successful design solution. Coverage recommendations where key before obtaining necessary information for an actual price quote. 2. Wireframe Redesign Safeco Quoting - Insurance 3. Testing Prototype
  • 8. Getty - Photography Designed a streamlined portfolio experience to show case high-end photographers and their work at Getty who can be contracted for photographic assignments. With an innovative interaction model, users could browse for a photographer by a location or subject matter that meet their project needs. 1. Wireframe Interaction 2. Testing Prototype
  • 9. INVESTools - Financial General Investor: Hardcore Interaction Scenario Analyze Your Stocks Live ROI Exampl es Toolbox / Course Preview Register for Live Seminar ASPIRATIONS: 4 Bank a million dollars before he is 55 4 Drive a Mercedes AMG 4 Retire early – in style PERSONALITY: 4 Confident, impatient, action- oriented, proud, loyal, unsentimental DEMOGRAPHICS: 4 Civil Engineer 4 Makes 125k per year 4 Married, empty-nester 4 Wife is homemaker MEDIA CONSUMPTION: 4 Reads magazine & newspapers, and books (Fortune, WSJ, USA Today) 4 Reads Yahoo Finance Message boards regarding his own company & those he invests in 4 Researches individual company sites ATTITUDE / BEHAVIOR: 4 Comfortable trading online but only in small batches 4 Constantly seeking new sources of information, stock tips, inside information 4 Doesn’t feel that his broker always acts in his best interests KEY FEATURES: 4 Acquisition 4 Wants to see affirmation by recognized experts that the course works 4 Wants to get hands-on and feel what it is like to use the tool 4 Wants something “on his level” 4 Wants to compare stocks his broker has picked in the past with those he might have picked using INVESTools 4 Retention 4 Show me the money! 4 Save me time 4 Extension 4 Daniel aims high – once he’s on the track to a PhD, he won’t stop This redesign achieved 33% greater online conversion by promoting personal stories and easy to understand steps toward owning your financial success that were being used successfully in their expensive location based seminars. 1. Research backed Personas 2. Wireframe Redesign 3. Testing Prototype