Cmdb service catalog 20110809

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Sarwono Sutikno, Dr.Eng.,CISA,CISSP,CISM,CSX-F

This document provides a summary of services in a CMDB (Configuration Management Database) and service catalog. It lists various IT systems and services such as databases, storage, networks, email servers, collaboration tools, and applications. It includes both internal and external facing services. The purpose is to catalog IT and business services for management and service delivery.

Services

CMDB - Service Catalog
v0.01
Sarwono Sutikno, Dr.Eng.,CISA,CISSP,CISM

CI CI CI CI CI CI CI CI
Database
Storage
SAN
Active
Directory
MS
Exchange
Video
Conf
Layanan
web
Email
Collaborati
on Suite
ComAgent
Analytic
Tool
Reporting
Tool
Komunikasi
Elektronik
Pelaporan
Online ???
Inquiry
Online
Whistleblowi
ng online
Web
UKP4
Social
Network
Aplikasi Pendukung
CI records
IT System
records
IT Service
records
Business
service
records
Customer
Service
records
CMDB
ITService
Catalog
Business
service
Catalog
Customer
Catalog
Database
Server
Core
Switch
LAN
Switch I
Storage
Server I
Directory
Server I
Portal
Server I
Exchange
Server I
Exchange
Server II

II
CI CI CI CI CI CI CI CI
Database
Storage
SAN
Active
Directory
MS
Exchange
Video
Conf
Layanan
web
Email
Collaborati
on Suite
ComAgent
Analytic
Tool
Reporting
Tool
Komunikasi
Elektronik
Pelaporan
Online ???
Inquiry
Online
Whistleblowi
ng online
Web
UKP4
Social
Network
Aplikasi Pendukung
CI records
IT System
records
IT Service
records
Business
service
records
Customer
Service
records
CMDB
ITService
Catalog
Business
service
Catalog
Customer
Catalog
Database
Server
Core
Switch
LAN
Switch I
Storage
Server I
Directory
Server I
Portal
Server I
Exchange
Server I
Exchange
Server II
Internal UKP4
External UKP4

Business View
CI CI CI CI CI CI CI CI
Database
Storage
SAN
Active
Directory
MS
Exchange
Video
Conf
Layanan
web
Email
Collaborati
on Suite
ComAgent
Analytic
Tool
Reporting
Tool
Komunikasi
Elektronik
Pelaporan
Online ???
Inquiry
Online
Whistleblowi
ng online
Web
UKP4
Social
Network
Aplikasi Pendukung
CI records
IT System
records
IT Service
records
Business
service
records
Customer
Service
records
CMDB
ITService
Catalog
Business
service
Catalog
Customer
Catalog
Database
Server
Core
Switch
LAN
Switch I
Storage
Server I
Directory
Server I
Portal
Server I
Exchange
Server I
Exchange
Server II

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Cmdb service catalog 20110809

1. CMDB - Service Catalog v0.01 Sarwono Sutikno, Dr.Eng.,CISA,CISSP,CISM

3. CI CI CI CI CI CI CI CI Database Storage SAN Active Directory MS Exchange Video Conf Layanan web Email Collaborati on Suite ComAgent Analytic Tool Reporting Tool Komunikasi Elektronik Pelaporan Online ??? Inquiry Online Whistleblowi ng online Web UKP4 Social Network Aplikasi Pendukung CI records IT System records IT Service records Business service records Customer Service records CMDB ITService Catalog Business service Catalog Customer Catalog Database Server Core Switch LAN Switch I Storage Server I Directory Server I Portal Server I Exchange Server I Exchange Server II

4. II CI CI CI CI CI CI CI CI Database Storage SAN Active Directory MS Exchange Video Conf Layanan web Email Collaborati on Suite ComAgent Analytic Tool Reporting Tool Komunikasi Elektronik Pelaporan Online ??? Inquiry Online Whistleblowi ng online Web UKP4 Social Network Aplikasi Pendukung CI records IT System records IT Service records Business service records Customer Service records CMDB ITService Catalog Business service Catalog Customer Catalog Database Server Core Switch LAN Switch I Storage Server I Directory Server I Portal Server I Exchange Server I Exchange Server II Internal UKP4 External UKP4

5. Business View CI CI CI CI CI CI CI CI Database Storage SAN Active Directory MS Exchange Video Conf Layanan web Email Collaborati on Suite ComAgent Analytic Tool Reporting Tool Komunikasi Elektronik Pelaporan Online ??? Inquiry Online Whistleblowi ng online Web UKP4 Social Network Aplikasi Pendukung CI records IT System records IT Service records Business service records Customer Service records CMDB ITService Catalog Business service Catalog Customer Catalog Database Server Core Switch LAN Switch I Storage Server I Directory Server I Portal Server I Exchange Server I Exchange Server II

6. Business View CI CI CI CI CI CI CI CI Database Storage SAN Active Directory MS Exchange Video Conf Layanan web Email Collaborati on Suite ComAgent Analytic Tool Reporting Tool Komunikasi Elektronik Pelaporan Online ??? Inquiry Online Whistleblowi ng online Web UKP4 Social Network Aplikasi Pendukung CI records IT System records IT Service records Business service records Customer Service records CMDB ITService Catalog Business service Catalog Customer Catalog Database Server Core Switch LAN Switch I Storage Server I Directory Server I Portal Server I Exchange Server I Exchange Server II Technical Service Catalog

7. • Saran dan Diskusi ditunggu ……

Cmdb service catalog 20110809

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Cmdb service catalog 20110809