The document provides instructions for using the AltPhone application, which allows iPhone users to make low-cost international calls. It explains how to download, install, and configure AltPhone, and how to make calls using different methods like VOIP, callback, or call-in to save money. The guide also covers how to select call-in numbers, enable VOIP over 3G, send SMS, add funds to your account, and where to find more support information.
1. AltPhone
a "Must-Have" communication app for iPhone
Quick start Guide
Version 1.0
Copyright 2010 AltPhone
All rights reserved
http://www.altphone.com
2. Table of Contents
Summary.................................................................................................................................................... 3
How to install and configure AltPhone?.................................................................................................... 4
How to make a call?...................................................................................................................................5
How to make your call even faster?...........................................................................................................6
How to select your local call-in number?.................................................................................................. 7
How to enable VOIP call over 3G?............................................................................................................8
How to send sms?...................................................................................................................................... 9
How to add funds to my account? ...........................................................................................................10
Where to get more information?.............................................................................................................. 11
3. Summary
Application Highlights:
• Instant activation with free trial
• Optimized for cost saving: VOIP over 3G/Wifi, Callback, CallIn
• Integrated phone book
• Call history
• Optional interactive mode (choose among VOIP, Callback or CallIn before every call)
• Low cost international SMS
• Great rates and premium voice quality
• Complete account management and balance fillup without leaving AltPhone
Now available at App Store
AltPhone application enables your iPhone to call anywhere in the world at very low calling rates. You
may even save on your local airtime charges if you use the AltPhone VoIP capability (over WiFi or 3G),
or by the AltPhone taking advantage of some mobile plan features (unlimited incoming calls, unlimited
calling with a favorite number). AltPhone is a self-contained service, you don't need to deal with a
service provider or sign up a contract - just download and instantly activate the AltPhone and start
calling. Your AltPhone account will be credited with the free trial funds. After the trial you'll be able to
top up your account directly from the AltPhone application.
To check calling rates please visit ComfyTel site.
4. How to install and configure AltPhone?
One of the best things about AltPhone – the simplicity of the installation and configuration process.
Just download the AltPhone from Apple AppStore, launch the application and enter your mobile phone
number - and you are done! AltPhone will automatically configure your account and even put some
funds to let you try the service. Remember to have you data connection - WiFi (preferred) or 3G –
active during the installation and configuration process.
Important: With AltPhone, all the numbers including your own phone number should be in the
international format starting with the country code.
* From the USA/Canada:
- For calls to most countries dial the following: country code + phone number (don't add
011 or any other prefixes)
- For calls to countries within the North American Numbering Plan dial: 1 + area code +
7 digit phone number just like you would place a US interstate call
* From any country to any country:
- dial: destination country code + phone number (don't add any additional 00 or other
country's exit codes)
For example:
• USA/Canada number looks like: 14163426133
• Germany: 49694015909701
• China: 861084181717
5. How to make a call?
After one-click configuration is completed you will see a dial pad.
Just enter the phone number where you want to call (again, in the international format!) and press the
green "Call" button. You will see a pop-up screen that provides you several choices:
• Callback – if you select this method you can leverage your free incoming call plan and get
huge savings on the long distance, as well as on the local calls. AltPhone will accept your call
request and shortly after will call you back and connect to your destination. You can now talk
and save money.
• Call-In – with this method you can leverage your “my favourites 5”, or similar, mobile plan or
just save on your long distance calls. Altphone will call your destination by first dialing one of
our globally available access numbers and than call your destination. Make sure that you
configure your access Call-In number as it is explained later.
• Cell – just regular mobile call (You can still use when the regular call is free, like in family
plans, or with free evenings/weekends)
• VOIP – use your data connection (WiFi or 3G) and get enormous savings on your long distance
and local calls. (By default VOIP call over 3G is disabled but you can always open this feature
at your Account->Settings tab).
6. How to make your call even faster?
You may decide to always use a specific calling mode, without selecting it for each call. You can do it.
Just go to the Account -> Settings and disable the “Interactive mode”. Altphone will use the “Default
Call mode” you selected:
7. How to select your local call-in number?
If you want to take advantage of free calling to a selected number, night time or weekends, you may
use the Call-In mode and should correctly select your call-in number. Go to Account -> Settings and
select a “Current access number” from the list:
Tip: Don't forget to set this access number as your "favourite number" with your mobile service
provider.
8. How to enable VOIP call over 3G?
Often, you don't use all data traffic that we pay for to your carrier. Make your unused bandwidth work -
enable VOIP over 3G. Just go to the Account -> Settings and enable the “VOIP over 3G”:
9. How to send sms?
If you need to send an international sms and you don't have a special plan, you will pay a fortune to
your mobile operator. Not anymore. Open SMS tab and type (or select from your address book) your
destination number and your message:
You can even send your message to multiple destinations at once.
10. How to add funds to my account?
You have tried the AltPhone and you like it. You can always add funds to your account without leaving
AltPhone. Go to the Account->Balance->Add funds, enter your credit card information and make a
payment. You funds will be available for calling right away:
Important: Details of your credit card are transfered over secure and encrypted connection.
AltPhone never stores your credit card number details in its records.
11. Where to get more information?
If you have any questions you can mail us at: support@altphone.com.
Follow us on twitter: @altphone