2. System Introduction
CSI is a proposed System by Abroadcom that
transforms the IMS tickets data to GNATS
system.
3. System Feature
User adds a ticket to IMS. Ticket needs to be
added in GNATS.
User updates a ticket to IMS. Ticket needs to
be updated in GNATS
Deletion is not supported
Mapping Rules Between IMS to GNATS
6. Technical Issues
Response from Database against Select Query
return an XML(XML Instance data + Schema
info) message.
In Mapping Rules the behavior of Scripting
Functiods by using inline C# code was
unpredictable.