This document outlines a marketing strategy for Lazeez, a Middle Eastern quick service restaurant chain. It includes conducting influencer marketing campaigns on social media, introducing new menu items and branded products, organizing corporate social responsibility initiatives like charity sports events, developing a mobile app, and pursuing business-to-business partnerships. The implementation plan spans 3 phases over 12 months, starting with setting up infrastructure, followed by rolling out new products and campaigns, and culminating in the full launch of the mobile app and B2B partnerships. Return on investment calculations show that an Instagram influencer strategy alone could generate over 500% ROI through increased sales and customer referrals.
3. 3
1.
2. Focus is in the
Peel region.
Mission:
QSR for mainstream
Middle Eastern food.
Lazeez
Overview
3. Competitors: Osmow’s,
Paramount, Pita Land,
Shawarma Royale.
Social Media:
4. SWOT Analysis
Understanding Lazeez
4
Strengths
➢ Strong social media following in GTA on Instagram and Facebook
➢ Focus on franchise model has resulted in 40 locations
➢ Strong retail performance in Mississauga
➢ Value (Large portions for moderate prices) and extensive menu
Weaknesses
➢ Low market-share lags behind Omsow’s
➢ Impressions on branded meme content. Twitter account and other
social media accounts are not fully utilized
➢ Generic packaging (not branded)
Opportunities
➢ Vegetarian and gluten free customers
➢ CSR initiatives can be continued with local sports partnerships
➢ Growing demand for food delivery and QSR can be tapped into by
developing an app.
➢ Inclusive social media posts can be added and can expand to
similar demographic cities across Canada
Threats
➢ COVID-19 pandemic threatens closure of restaurants
➢ Changing consumer preference and values
➢ Aggressive growth by competitors and growing number of
competitors (franchises & single location businesses)
5. 6ix Man - Shawn
Meet Shawn
5
Who Are They:
15-27 years old, Male
Urban, living in the GTA
Social online and offline
What They Do:
Hangs out with friends
Like to eat big meals
Follow Toronto sports
Use slang such as “ting”
and “fam”
What Are Their Challenges:
Finding a Lazeez spot that is close to them
The wait time to get the meal
Not having friends to eat with
6. How Do We Engage the 6ix Man? And Beyond?
6
Social
Listening
7. Lazeez Marketing Strategy
7
.
1. Influencer
Marketing
2. New
Products
.
3. Corporate
Social
Responsibility
4. Lazeez
Mobile
Application
5. B2B
Partnerships
9. 9
Micro Influencers Fans Local Advertising
Ask micro influencers to
post videos of Lazeez
meals – meal will be free
in return for content.
Sponsor GTA based
podcasts, YouTubers,
#FavouriteFood on Tiktok
Use #UnitedByTaste and
post picture of favourite
Lazeez meals. Bring
women in as well.
Influencer Marketing
Explained
13. New Production Innovation
Explained
13
New Menu
Options
Beyond Meat
offering, gluten
free
Branded
Packaging
Vegetarian,
gluten free etc.
Lazeez Branded
Sauce
For Lazeez lovers
to keep enjoying
Sports Catering
Sports get-
togethers
15. 15
Sports Charity Charity Basketball
Game
Single Day Promo
Partner with sports kids
camps in the GTA. Have
cross promotion.
Similar to Tim Hortons
camp day. Portion of sales
will go towards charity
sports initiative
Organize charity game
with fans and Raptors
905 players broadcasted
live on social media
channels.
Corporate Social Responsibility
Explained
17. Lazeez Mobile Application
Insights
17
What can be learned?
Osmow’s:
- Location
feature
incorrect
- Pictures
not visible
for over ¾
of options
- Formatting
Issues
Daily Deals from
McDonalds
Points from Tim
Hortons
25. Sees new menu and sauce
Orders vegetarian meal and
buys sauce for home.
Sees favourite influencer
Watches video about
amazing Lazeez Shawarma.
26. Enters in sports contest
Is selected to play in charity
basketball game.
Sees new menu and sauce
Orders vegetarian meal and
buys sauce for home.
Sees favourite influencer
Watches video about
amazing Lazeez Shawarma.
27. Enters in sports contest
Is selected to play in charity
basketball game.
Downloads Lazeez App
Starts ordering promotions on
app and getting points.
Sees new menu and sauce
Orders vegetarian meal and
buys sauce for home.
Sees favourite influencer
Watches video about
amazing Lazeez Shawarma.
28. Enters in sports contest
Is selected to play in charity
basketball game.
Downloads Lazeez App
Starts ordering promotions on
app and getting points.
Sees new menu and sauce
Orders vegetarian meal and
buys sauce for home.
Sees favourite influencer
Watches video about
amazing Lazeez Shawarma.
Goes to Walmart
Buys Lazeez at Walmart.
33. Return on Investment
Instagram Transaction Value
33
Cost to run social media per month: $2000
Micro influencer strategy calculation from
Instagram: 10.5 k followers
Conversion: 3%
Avg purchase price is: $14
Avg Lazeez IG follower has 500 followers
Assume 2% will share on story and assuming
15% of friends will see one post.
Of which 3.5% will visit store and buy
Transaction Value Calculation:
10,500 x 3% x $14 = $4,410.00
transaction value per month
(10,500 x 2% ) x 500 x 15% x
3.5% x $14 = $7,717.50
transaction value through network
effect per month
($4,410.00 + $7,717.50) x 12 /
10,500 followers = $13.86 value of
follower per year.
ROI = (12,127.50 - 2000) / 2000 =
506% ROI