If a water pipe bursts in your homem then knowing what to do could save you time and money. There are a few key points that could help you to get your home back to normal as quickly as possible and to ensure that the damage is kept to a min.

1. What should you do when your
water pipe bursts?
When the worst happens. We are here to help. Expect more and get it.
Local: 0845 686 0845 www.aka‐assistedclaims.co.uk

2. What should you do when your water pipe bursts?
If your water pipe bursts then you are likely to have thousands of pounds worth of
damage to deal with, once the water stops pouring into your home.
With the recent weather, there has been a surge in
the number of people making insurance claims due
to burst water pipes.
But what causes water pipes to burst?
The short answer is that water expands as it freezes.
If this expansion happens inside a water pipe then
the mounting pressure can burst the pipe open. A
pipe may very well be strong, but if this happens
time and time again, the stress can weaken the pipe
and then the inevitable happens
Local: 0845 686 0845 www.aka‐assistedclaims.co.uk

3. What about insulated pips?
Most pipes are protected with insulation and
therefore do not reach the freezing
temperatures that cause pipes to burst.
Occasionally insulation can fail or water pipes
are exposed and the air temperature causes the
water to freeze.
How can I prevent a burst pipe?
Many professionals recommend leaving a tap
trickling and this tends to prevent water
building up and the possibility of it freezing.
Local: 0845 686 0845 www.aka‐assistedclaims.co.uk

4. What to do if your water pipe bursts
If you haven't got there in time to prevent a burst pipe, then you need to know
what to do.
1. Turn of the water at the mains. This will stop any more water pumping through,
but you will have to allow time for the water already in the pipe to stop following.
Once the water has stopped, you can attempt to fix the pipe ‐ if it is that kind of
break.
2. Switch off electricity. If you have ever seen a leak before, especially in a ceiling,
you will know that they tend to culminate around a light fitting.
3. Limit the damage. If the ceiling is bowing, then to limit the damage from your
whole ceiling collapsing, use a sharp implement to make an incision in the plaster.
Local: 0845 686 0845 www.aka‐assistedclaims.co.uk

5. At this juncture you are likely to need to make an insurance
claim. As with every large claim, your insurance company
will employ a loss adjuster who assesses the damage and
how much your insurance company should pay out.
The majority of the time, you are on your own making the
claim and have to jump through the hoops of your insurance
company, defending yourself. Employing a loss assessor (the
opposite of a loss adjuster) can really expedite your claim.
They work entirely for you, to get you the best possible
payout from your claim.
If your home is uninhabitable due to the burst pipe, then
they will find you accommodation. They arrange
everything, liaising with your insurance company to get
professionals in to assess the damage and ensuring that the
work is completed to a high standard.
Local: 0845 686 0845 www.aka‐assistedclaims.co.uk

6. Contact AKA Assisted Claims
If you want to talk to a loss assessor about your insurance claim, then talk to AKA
Assisted Claims. They have over 15 years experience in dealing with insurance
claims and understand that your well‐being has to be at the heart of the claim.
Head Office
Half Crown House Email
26 Old Steine info@aka‐
Brighton assistedclaims.co.uk
East Sussex
BN1 1EL Website
www.aka‐
Telephone Number assistedclaims.co.uk
Local: 0845 686 0845
Fax Number
01273 666840
Local: 0845 686 0845 www.aka‐assistedclaims.co.uk