Root Cause Analysis

1. Causal Factor Tree Analysis
Symptom of Problem Symptom of Problem
ACTUAL ROOT CAUSE
Possible Root Cause
Possible Root Cause Possible Root Cause Possible Root Cause
Possible Root Cause
Apparent Problem
Symptom of Problem

2. Fishbone Diagram
JOB EXPECTATION PERFORMANCE FEEDBACK SKILLS & KNOWLEDGE ENVIRONMENT & TOOLS MOTIVATION ORGANIZATIONAL SUPPORT
Incorrect collection time
No funds
Staff not well-trained
Wrong blood-coagulant ratio
Staff not trained
Staff careless in storage
Lack of motivation system
Lack of equality
Insufficient payment
Material scanty
Not enough collected
No feedback
Inadequate information
Irregularity of data
Poor disposable equipment
Not properly selected
Damaged equipment
Poor maintenance
Unskilled personnel, no funds
Poor quality, no funds
No supervision system
Insufficient budget
Lack of support in cont. Improvement
No supervision system
No job description
No procedure for order description
No procedure for collection
No written guideline
No job variety
EFFECT
Staff performing
unnecessary repeat
lab tests

3. ON THE SURFACE
They fail to find the product market
fit.
They fail to make money or raise
money
WHY? WHY?
HUMANS
Entrepreneurs don’t have enough
time, resources or experience to
make it work on time.
Customers are bombarded with
many competing products in the
market & won’t trust a starter brand
easily.
Investors don’t bet on products that
show high growth and high ROI
potential.
WHY?
HARD TRUTH
Product or service that the startup is
offering is not something that the
market wants or needs.
Startup teams are unable to build a
product that is valuable for their
target market fast enough.
Startup teams fail to tell the story of
their product accurately to reach the
customers.
Competitors or established players
steal the new startup’s slice of the
pie.
STATUS QUO
Most startups don’t have enough
time to mature & self sustain before
they can hit desirable high growth
matrices that the current investor
eco-system favors.
WHY?
ORIGINS
Entrepreneurs jump into the startup
adventure with many unknowns and
limited resources.
Startups often fail to address the
root causes of their eco-system.
WHY?
A centralized space for startups to
establish their business strategy from
the get go, follow the original visions
evolution and scale up with self-
awar3eness and control.
OPPORTUNITY
FOR SOLUTIONS
Five Why’s Analysis
Startups by nature travel an
uncharted territory. There is no
single formula to success. Only
guidance and anecdotes from
previous success and failure stories.

4. Pay & Benefit
Educational Level
Turnover
Dedication
Elevated cost
Standard Cost itemization failure
International currency bottleneck
Inconvenient payment plans
Delivery companies
Logistics
Adverse events
Alternate Delivery Methods
Financial soundness
Reliability
Relationship history
Public Relations
Recruitment
Expansion Planning
Turnover
Compensation
Personnel Quality
Cost Factor
Delivery Time
Client Perceptions
Local Service Reps Missing
Customs Barrier
Language Barrier
Legal systems differences
Technology
Technology trends
Funding
Staff Knowledge
Management backing
Software trends
Funding
Staff Knowledge
Management backing
Compensation
Education
Retention
Commitment
Interest rates
Growth rates
Commodity prices
Regulatory environment
Communication problem
Hardware Deficiency
Software Deficiency
Managerial Quality
Macro Economic Factor
Risk Tree

5. Audit Process Failure Audit Resource Failure
Audit Objective Failure
Failure of Audit
Process Element
Type I Error Type II Error
Objective
Incorrect
Objective
Unidentified
Objective
Unattainable
Audit Failure
Failure of Other
Resources
Audit Process
Failure
System
Compliance/
Suitability
Error Doesn’t
Exist
Audit Process
Failure
System
Compliance/
Suitability
Error Exists
Audit Process
Failure
Audit Process
Failure
Objective
Ambiguous
Objective
Obsolete
OR
OR
OR OR
AND AND OR
OR
AUDIT FAILURE
Fault-Tree Analysis