can i get an example of a communication plan for avation company Solution Lets take an example of Fly High Airlines which has a Communication Plan split up as follows: 1. Aviation communication - with the aircraft 2. Passenger communication - with the all sorts of passengers such as boarding, stop-over, in- transit 3. Airport communication - with various airports where the company has tie-ups with 4. Internal communication - with the employees 5. Stakeholder communication - with the shareholders, suppliers, service providers, etc. 6. Crisis communication - Communication in a crisis situation Now let us focus on one of the above types of communication say a Crisis Communication. It should include the following aspects: 1. A statement of company communication policy 2. List of authorised spokespersons during crisis 3. Details of forming a Crisis Management Team and their interface with the internal and external parties during a crisis a) Functional roles and responsibilities of all individuals to be defined b) Main tasks to be defined for every individual c) Clear organisational structure to be formed in case of emergency d) Functional roles and responsibilities of all individuals to be defined 4. List of all internal and external contacts for emergency purposes like media, hospitals, etc. 5. Documentation and templates for media call logging, registration for a press conference, etc..