3. A
CHINESE
DISH
• PORK
RIBS
• CHINESE
HERBS
• SPICES
• SOY
SAUCE
4. VARIETIES
OF
‘
BAK
KUT
TEH’
TEO
CHEW
HOKKIEN
CANTONESE
LIGHT
COLOR,
MORE
PEPPER
AND
GARLIC
FOUND
IN
IN
THE
SOUP
USES
NUMBERS
OF
HERBS
AND
SOU
SAUCE
IN
ORDER
TO
MAKE
A
MORE
FRAGRANT,
DARKERED
SOUP
FOCUS
ON
THE
TASTE
OF
SOUP.
TENDS
TO
ADD
MORE
MEDICINAL
HERBS
TO
CREATE
STRONG
FLAVORED
SOUP
10. THINGS
YOU
NEED
TO
KNOW
ABOUT
HOCK
CHEW
HOCK
CHEW
AH
WANG
OPEN
7
DAYS/WEEK
AFFORDABLE
PRICES
ATTRACT
COSTOMERS
SERVES
BAK
KUT
TEH,
DER
KAH
COK
AND
GIAM
CAI
GOOD
REPUTATION
IN
BATU
PAHAT
135,
Jalan
Shahbandar,
Batu
Pahat,
83000
Batu
Pahat,
Johor,
Malaysia
11. AH
WANG
WAS
A
HIGH
SCHOOL
DROPOUT
AT
THE
AGE
OF
15.
(JUST
LIKE
STEVE
JOBS)
LEARNT
THE
COOKING
SKILLS
FROM
FRIENDS
(BAK
KUT
TEH)
STARTED
TO
RUN
A
BAK
KUT
TEH
RESTAURANT
IN
1984
31
YEARS
OF
BUSINESS
AND
COUNTING
HOCK
CHEW
WAS
CRITICALLY
HIT
DUE
TO
S.A.R.S.
BACK
IN
2000
13. THINGS
YOU
NEED
TO
KNOW
ABOUT
SWEE
XIANG
No.
2,
Lintang
Sungai
Keramat
7C,
Taman
Klang
Utama,
42100
Klang,
Selangor
Darul
Ehsan
SWEE
XIANG
ALEX
ONG
&
JOEY
OPEN
7
DAYS/WEEK
$$
SERVES
ONG
BAK,
LU
EGG
AND
DERKAH
FAMOUS
IN
KLANG
AREA
CONTACT
INFO:
016-‐3734073
016-‐6849811
14. ALEX
ONG
AND
JOEY
STARTED
COOKING
BAK
KUT
TEH
AFTER
THE
GRADUATION
OF
FORM
5
RESTORAN
SWEE
XIANG
WAS
FINALLY
FOUND
IN
2004
SWEE
XIANG
WAS
CAUGHT
FIRE
BACK
IN
2008
(RECONSTRUCTED
WITHIN
THE
SAME
YEAR)
CAME
UP
WITH
A
NEW
SIDE
DISH
TO
ATTRACT
CUSTOMERS
(ONG
BAK)
STARING
FROM
THE
LEFT:
DINH,
ALEX,
JOEY,
JOHANN,
FONG,
MONG
ONG
BAK
16. COMPETITOR 1
RESTAURANT MEI HWA
LIN
• YET,
ONE
OF
THE
TOP
BAK
KUT
TEH
IN
BATU
PAHAT
• CONSUMERS
ARE
MAINLY
FROM
SINGPORE
• $$$
• SHORTER
WORKING
HOURS
(No.1,
Jalan
Flora
1,
Taman
Flora,
83000
Batu
Pahat,
Johor)
18. COMPETITOR
2
RESTAURANT
SOON
HUAT
• MORE
THAN
40
YEARS
OF
HISTORY
• MOVED
TO
CURRENT
LOCATION
NOT
LONG
AGO
• $$
• FREE
SUPPLIES
OF
CHINESE
DONUTS
• PROVIDING
CLEANER
ENVIRONEMT
FOR
COSTOMERS
• REST
ON
WEDNESDAYS
(No.1,
Jalan
Flora
1,
Taman
Flora,
83000
Batu
Pahat,
Johor)
19. INTERIOR
OF
RESTAURANT
SOON
HUAT
SOON
HUAT’S
BAK
KUT
TEH
RED
WINE
POTTED
CHICKEN
SESAME
POTTED
CHICKEN
21. COMPETITOR
1
RESTAURANT
THONG
WEI
• One
of
the
most
famous
Bah
Kut
Teh
in
Klang
• No
proper
menu
provided
• Service
provided
were
not
good
• OPEN
6
DAYS/WEEK
1,
Jalan
Sentosa
3,
Taman
Chi
Liung,
42000
Pelabuhan
Klang,
Selangor
22. INTERIOR
OF
RESTAURANT
THONG
WEI
THONG
WEI’S
BAK
KUT
TEH
CHINESE’S
DONUTS
THONG
WEI’S
MENU
THONG
WEI
23. COMPETITOR
2
RESTAURANT
LAI
HING
• MORE THAN 10 YEARS OF HISTORY
• WEEKENDS HAVE THE MOST
COSTOMERS VISITED
• OWNERS ARE KIND
• USUALLY FULLY BOOKED ON
OCCASION DAYS
• REST ON WEDNESDAYS
42000,
107,
Jalan
Chan
Ah
Choo,
Pandamaran,
42000
Port
Klang,
Selangor
24. LAI
HING
INTERIOR
OF
RESTAURANT
LAI
HING
RESTAURANT
LAI
HING
LAI
HING’S
MENU
LAI
HING’S
BAK
KUT
TEH
31. DIFFERENCES
H.C.- RM5000-6000
S.X.- RM100k
H.C. - No
S.X. – Yes (iPad)
H.C.- No
S.X.- Yes (opening
branches)
H.C.- Family members
S.X.- Foreigners
H.C.- No menu
S.X.- Written on board
H.C.- No
S.X.- Facebook page
USES
OF
TECHNOLOGIES
FUTURE
PLAN
EMPLOYEES
MENU
ADVERSTISEMENT
MONTHLY
INCOME
H.C. – HOCK CHEW
S.X. – SWEE XIANG
36. HOCK CHEW BAK KUT TEH
AREA OF
IMPROVEMENT
RECOMMENDATIONS
37. Relocakng
the
shop
at
a
more
strategic
locakon,
where
more
parking
spaces
are
provided.
Repainkng
the
whole
building
and
improving
the
lighkng
features
to
improve
the
shop’s
appearance.
RELOCATION
OF BUSINESS
RENOVATING
39. OPENING
COOKING
AREA
Providing
shades
to
create
much
comfortable
circumstances
Installing
air-‐
condikonings
or
air
venklator
to
improve
the
atmosphere
or
air
quality
inside
the
shop.
NO
PROPER
MENU
PROVIDED
Creakng
and
designing
an
amrackve
menu
in
English
and
Chinese.
INSUFFICIENT
TABLES
AND
CHAIRS
PROVIDED
42. References
-‐ Old
Street.
(2013).
Our
History.
Retrieved
from
hmp://www.oldstreet.com.sg/the-‐history.html
-‐ Chandra
(2011).
The
Malaysian
Chinese
Early
Semler.
Retrieved
from
hmp://www.my-‐island-‐penang.com/Chinese-‐Coolies.html
-‐ Han’s
Bak
Kut
Teh.
(2012).
Retrieved
from
hmp://hanjiabkt.com.sg/?page_id=101
-‐ Depaul
University
(n.d.)-‐Examples
of
Small
Business
Interview
Queskons,
Retrieved
on
26th
October
2015
from
hmp://condor.depaul.edu/pkemp/businterviewq.htm
-‐
Economics
Online
(2015)-‐Monopoliskc
Compekkon,
Retrieved
on
13th
November
2015
from
hmp://www.economicsonline.co.uk/Business_economics/
Monopoliskc_compekkon.html
-‐ Economics
Online
(2015)
-‐
Oligopoly,
Retrieved
on
13th
November
2015
from
hmp://www.economicsonline.co.uk/Business_economics/Oligopoly.html
-‐ Damien
Lim.
(2011).
Bak
Kut
Teh.
Retrieved
from
hmp://eresources.nlb.gov.sg/infopedia/arkcles/
SIP_1800_2011-‐03-‐18.html
43. -‐ Facebook
(2015)-‐
Restaurant
Swee
Xiang,
Retrieved
on
7th
November
2015
from
hmps://www.facebook.com/pages/Restoran-‐Swee-‐Xiang/
208096622552839
-‐ Han’s
Bak
Kut
Teh
(2012)-‐
History
of
Bak
Kut
Teh,
Retrieved
on
7th
November
2015
from
hmp://hanjiabkt.com.sg/?page_id=101
-‐ Damien
L.
(2015)
-‐
Bak
Kut
Teh,
Retrieved
on
the
11th
November
2015
from
h5p://eresources.nlb.gov.sg/infopedia/arIcles/
SIP_1800_2011-‐03-‐18.html
-‐ Openrice
Group
Inc
(2015)-‐Thong
Wei
Restaurant,
Retrieved
on
7th
November
2015
from
hmp://my.openrice.com/klangvalley/restaurant/thong-‐wei-‐restaurant-‐
port-‐klang/287749
-‐ Openrice
Group
Inc
(2015)-‐Swee
Xiang
Restaurant,
Retrieved
on
7th
November
2015
from
hmp://my.openrice.com/klangvalley/restaurant/swee-‐xiang-‐restaurant-‐
klang/21939
-‐ Old
Street-‐Bak
Kut
Teh
(2013)-‐
History
of
Bak
Kut
Teh,
Retrieved
on
7th
November
2015
from
hmp://www.oldstreet.com.sg/the-‐history.html
-‐ PasangLang.com
(2015)-‐
Restaurant
Lai
Hing,
Retrieved
on
10th
November
2015
from
hmp://www.pasanglang.com/10-‐Must-‐Try-‐Bak-‐Kut-‐Teh-‐in-‐Klang-‐-‐NON-‐
HALAL-‐-‐food-‐4484
