Innovation in Customer Experience - Process Transparency Approach
- 2. If You Are In The Business Of
Serving Customers..
- 13. A Purchase Order For Door Delivery,
Installation And User Training Of
Consumer Goods
- 14. Well, Just About Any B2C Business
Process That Starts Off Your Business
Engine From Outside-In
- 18. But The Customer Is The Most
Important Stakeholder In The
Outcome Of The Process
- 23. If.. All Your Departments Are In Sync
On The Communication For The
Business Process..
- 24. If.. There Could Be A Single
Communication Platform For
Everyone – All Stakeholders Of The
Business Process..
- 30. Could You Become Viral Because Of
This Differentiation In Delivering A
Better Customer Experience?
- 32. If You Think All Of This Is Very Much
Possible, Then Have A Look At
activayt.com
- 35. Well, It’s A Single Source Of
Communication And Collaboration
For All Stakeholders!
- 38. Whether Your Customer Is Dealing
With Your Business Service Or, A
Different Service Provider – Today,
Tomorrow Or Later – Locally Or
Globally
- 41. You Can Begin With Your Internal
Business Processes And With Your
Internal Customers
- 42. You Can Begin With Your External
Business Processes With Your
Vendors, Suppliers, Contractors So
That You Gain Transparency On How
They Deliver