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If You Are In The Business Of
Serving Customers..
If Your Service Delivery Follows A
Well-Defined Business Process..
If The Delivery Takes Anywhere
From A Couple Of Days To
Weeks..
Then
Take A Moment And Think About
Your Customer
Think About What It Would Feel
Like To Be On The Other Side
The Time When The Business
Process Gets Started
For Example
An Insurance Claim Submission
An Application For School
Admission
A Complaint Registration For Service
Or Replacement Of A Product
A Purchase Order For Door Delivery,
Installation And User Training Of
Consumer Goods
Well, Just About Any B2C Business
Process That Starts Off Your Business
Engine From Outside-In
Now, While You Work On The
Process, Your Customer Is Waiting
While Your Departments Work On
Delivering, Your Customer Is
Unaware Of What’s Happening
A Customer May Be Least
Bothered
But The Customer Is The Most
Important Stakeholder In The
Outcome Of The Process
Sometimes, There Are Delays
Sometimes, The Process Is
Stopped
Sometimes, Your Own Departments
May Not Be Aware Of What’s
Coming Their Way
Now Think What Would Happen
If…
If.. All Your Departments Are In Sync
On The Communication For The
Business Process..
If.. There Could Be A Single
Communication Platform For
Everyone – All Stakeholders Of The
Business Process..
If.. The Customer Also Is On Board
The Same Communication Platform..
If.. The Business Process Is
Transparent To Your Customer!
What Could Happen?
Could Your Brand Become More
Trustworthy In The Eyes Of Your
Customer?
Could Your Business Be Seen As
Accountable In Service Delivery?
Could You Become Viral Because Of
This Differentiation In Delivering A
Better Customer Experience?
Could Your Service Levels
Improve?
If You Think All Of This Is Very Much
Possible, Then Have A Look At
activayt.com
We Built It Just For You And For
Your Customers
Activayt Provides A Single Source Of
Communication For Your Customers
For A Lifetime!
Well, It’s A Single Source Of
Communication And Collaboration
For All Stakeholders!
It Makes Transparency In
Business Process Possible
It Makes Transparency In Service
Delivery Possible
Whether Your Customer Is Dealing
With Your Business Service Or, A
Different Service Provider – Today,
Tomorrow Or Later – Locally Or
Globally
You Can Start Wowing Your
Customers Right Now
You Can Choose To Begin Your
Experience In Multiple Ways
You Can Begin With Your Internal
Business Processes And With Your
Internal Customers
You Can Begin With Your External
Business Processes With Your
Vendors, Suppliers, Contractors So
That You Gain Transparency On How
They Deliver
You Can Begin With Your Customer
Facing Business Processes
Choose Your Way. Start Today!

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