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At a Human Services Tipping Point: How Leaders Move from Ideas to Outcomes

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This presentation explores the bold actions that make adaptive leadership so essential in human services.

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At a Human Services Tipping Point: How Leaders Move from Ideas to Outcomes

  1. 1. At a Human Services Tipping Point: How Leaders Move from Ideas to Outcomes Copyright © 2016 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  2. 2. What does it take to turn GOOD IDEAS into better outcomes? Copyright © 2016 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture.
  3. 3. Copyright © 2016 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. Increasingly, organizations are asking not only what to do, but how to do it. Along the way, human services agencies find themselves challenging structure, culture, processes, policy,and even executive sponsorship.
  4. 4. Copyright © 2016 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. To make progress — while also managing risk — a new, adaptive era of leadership is starting to take shape. Five fundamentals are helping define adaptive leadership in action.
  5. 5. Copyright © 2016 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. FIVE FUNDAMENTALS HELPING TO DEFINE ADAPTIVE LEADERSHIP Honor the positive and build from strength. You don’t always need a clean slate. Acknowledge what works and move forward from there. 1
  6. 6. Copyright © 2016 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. FIVE FUNDAMENTALS HELPING TO DEFINE ADAPTIVE LEADERSHIP Harness staff power for leadership from within. Bring people with different skills together and identify and empower leaders with new perspectives. 2
  7. 7. Copyright © 2016 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. FIVE FUNDAMENTALS HELPING TO DEFINE ADAPTIVE LEADERSHIP See the silver lining in unexpected places. Optimism and action are key to countering daunting, high-emotion problems and breaking through barriers. 3
  8. 8. Copyright © 2016 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. FIVE FUNDAMENTALS HELPING TO DEFINE ADAPTIVE LEADERSHIP Strengthen partnerships with data. Now, data can help human services providers meet the needs of the whole person — but new partnerships and collaboration between agencies, vendors, legislators and the private sector is key. 4
  9. 9. Copyright © 2016 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. FIVE FUNDAMENTALS HELPING TO DEFINE ADAPTIVE LEADERSHIP Experiment, experiment, experiment. When there are no proven solutions, be bold. Trying innovative approaches means it must be safe to fail. 5
  10. 10. Copyright © 2016 Accenture All rights reserved. Accenture, its logo, and High Performance Delivered are trademarks of Accenture. LEARN MORE about how adaptive leadership is driving innovation in human services by reading this executive summary from the 2015 Human Services Summit at Harvard University: At a Human Services Tipping Point: How Leaders Move from Ideas to Outcomes

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