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Abu Ishak 7520 Howard st, Omaha,NE
Phone: 308 227 9720
Bablu00se@gmail.com
Visit My Website:
SOFTWARE QA ANALYST/QA Engineer
Executive Summary
Software Quality Assurance Engineer /Analyst with 7 years of diverse experience in Information Technology
with emphasis with emphasis on functional, Integration, Regression, System Testing of Web-based and
Client/Server based applications.
Proficient in both Manual and Automated Testing with HP interactive products-Mercury (HP) Quick Test Pro,
ALM, Quality Center,Mercury Test Director.
Proficient in implementation of test automation framework like Data Driven, Modular and Hybrid.
Strong skills in GUL Testing. User Acceptance Testing (UAT),Database Testing and Security Testing.
Experience in prioritizing and scheduling all relevant testeffortsand coordinating deadlines with QAengineers
as per the overall project schedule.
Expert in Internet based business application including development and implementation of Test plans, Test
cases and Test scripts.
Experience and knowledge of SDLC using Waterfall, RUP and Agile (Scrum, XP) methodology.
Experience in Problem solving and Bug Reporting using Bug Tracking Tools.
Experience in back end testing using SQL queries and validated reports developed using Crystal Reports.
Strongly skilled in testing web services using SOAP UI.
Knowledge and experience in Development of Active Server Pages (ASP).
Experience in analyzing business requirements and participated in developing functional Requirement
documents.
Experienced in working closely with the Application Development, Design and Testing team throughout a
project’s lifecycle.
Well experienced in training team members on Automation Framework, Testing process, Testing standards
and making sure they are following by conducting reviews, walkthrough’s and inspections.
Extensive experience designing and updating QTP scripts. Proficient in creating QTP test automation
frameworks.
School Project Experience
 Worked with Microsoft Excel and understanding of Structured Query Language (SQL).
 Utilized RUP and Agile PLM Business Modeling process,completed UML artifacts related to Business
Modeling and Requirements, including MS Visio.
 Experience of business process modeling and analysis utilizing business process modeling tools (Visio).
 Documented the Business Requirements Document (BRD),developed the UAT Plan, maintained the
Traceability Matrix and assisted in Post implementation activities.
 Created Use Cases,Use Case Diagrams,Class Diagrams, Sequence Flows using MS Visio and UML
concepts.
 Performed Feasibility Studies, Impact analysis, GAP analysis and Risk Analysis.
 Created Use Cases and ProcessFlow diagrams for the ReferralWeb Portal.
 Analyzed current and future processes for the portal.
Education
Presently enrolled at MCC, Omaha, NE (Expected Gradation Date: May, 2016, Information Technology –
Web Development (ITWDO)
Completion Of three years of undergraduate work B. Com (Hons) Marketing
National University Bangladesh
Specialized training
Q/A training specialists -2009
Technologies
Programming Languages: SQL Server7, and 2000 and MS Access.|Expertise in HP WinRunner, Quick
Test Professional, Quality Center for Test Director software testing tools. Proficient in HP Load Runner, Test
Center, MS Office 97, 2000, and XP. | TSL (Test Script Language) C based Language, VB script, XML
,HTML5, CSS, WordPress, JavaScript, Java Programing, JQuery, Photoshop, PHP, ASP, SQL, TACL,
Windows API calls; some PL/SQL,Transact-SQL,Visual Basic And VMware.
Data Base: MS Access,Oracle (SQL Series)
Reporting Tools: Microsoft Word, Excel
Operating Systems: MS-DOS, Windows95/98/NT/2000/XP, Apple McIntosh, Linux
Software: Windows, Excel, MS Office, Power Point, HTML5,CSS, WordPress,
Photoshop, Customer Service, Product Knowledge, Quality Focus, Problem
Solving, Documentation Skills, Listening, Phone Skills, Resolving Conflict,
Analyzing Information , Multi-tasking
Performance Testing Tools: Virtual User Generator, Load Runner and QTP VMware run
Automation Tools & Standards: Requisite Pro, QTP,Test Director, Quality Center
Experience
Credit Suisse,Columbia, SC
Mar, 2013 to April 2016
QA Engineer
Responsibilities:
→ Responsible for planningall testingactivitiestoensure deliverablesare meton time;includingtest
planning,testexecution,defecttracking,andreporting.
→ Responsible for plan, design, evaluate, and execute test cases and test plans for Functional and
Regressiontesting.
→ Responsible forensuringthatrequirementare clearlydefinedandtestable.
→ Effectivelyandaccuratelydocumentandanalyze all testresultsandproactivelyworktoresolve any
issues.
→ PreformedFunctionality,GUI,UserAcceptance (UAT),Integration,SystemandRegressiontesting.
→ Participatedinfunctional requirementsgatheringsessions.
→ Validatedthe datainthe database throughSQL queries.
→ Wrote and usedSQL to validate expecteddataconditionsand/ortestresults.
→ Wrote positive andnegative testcasesforentire systems.
→ Createdtestscenariosfromthe userstoriesforthe businessapproval.
→ Validatedthe SSISpackagesthroughthe datavalidationinthe database.
→ Responsible forremovingroadblocksthroughproperchannel incoordinationwithScrummaster.
→ Automate the manual testcasesusingQuickTestprofessional(QTP).
→ Createdpage checkpointstotestthe propertiesandcontentsof the webpage usingQuickTestPro.
→ Designed automation framework, update test scripts, executed automated regression test suite
usingQTP.
→ Responsible forgeneratingbugreportsassigningseverityandprioritylevelstothe bugfound.
→ Validatedthe XMLtags for theirconsistency.
→ Activelyparticipatedinscrummeetings,reviewsanddevelopedtestscenarios.
Environment:J2EE,HTML, JCL,Oracle ,UNIX,Jira,QTP, QualityCenter,MS.NetFramework3.5,C#.NET,
Visual Studio,SQLServer,SVN
Cigna, Bloom field, CT
Jun, 2010 to Feb 2013
QA Tester
Responsibilities:
→ WorkedcloselywithProduct Managementanddevelopmentengineerstounderstandfeaturesand
create robustcomprehensivetestplanstoverifyfunctionality.
→ Preformed exploratory testing and acceptance of new features as part of a story-driven agile
developmentprocess.
→ Identifiedbugsthroughsystematictesting,helpdevelopersreproduceerrorsandensure thatdefects
are fixed.
→ Performeddatabase testingbywritingqueriesinSQL.
→ InvolvedinwritingtestcasesforwebservicesusingSoapUI.
→ Identifiedandcommunicatedissuesandconcernsassociatedwithsystemtestingaswell aspotential
projectimpacts.
→ Responsible for production support of software products by investigating, recreating and resolving
reporteddefects.
→ Performed Data Verification Testing by writing Oracle-SQL queries in order to resolve data
discrepanciesandmaintaindataaccuracy.
→ UsedmappingdocumentforcreatingTestcasesforFacetsdatabase,Datawarehouseandcompared
the data source to target application.
→ Responsible forsettingupthe QA Environmentandexecute the regressionsuite foreachbuild.
→ WorkedwithXML/SOAP(WebServices).
→ Responsible for testing claim processing and EDI transactions of 835 (Health Care Claim
Payment/Remittance) &837 (Medical Claims).
→ Validatedthe fileformatchanges(conversionfrom4010 to 5010 format) for835 and837 processes.
→ Monitoreduserrequesttothe server andresponse fromthe serverusingCharlesProxy.
Environment:JBOSS,WebLogic,Java,JMS,Log4j,UNIX,Windows,SOAPUI,QTP,Oracle ,Sybase,FACETS
, JCL, TOAD,HIPAA,QualityCenter.
Languages
English, Bangle & Hindi
Work Authorization
U.S citizen

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abu ishak

  • 1. Abu Ishak 7520 Howard st, Omaha,NE Phone: 308 227 9720 Bablu00se@gmail.com Visit My Website: SOFTWARE QA ANALYST/QA Engineer Executive Summary Software Quality Assurance Engineer /Analyst with 7 years of diverse experience in Information Technology with emphasis with emphasis on functional, Integration, Regression, System Testing of Web-based and Client/Server based applications. Proficient in both Manual and Automated Testing with HP interactive products-Mercury (HP) Quick Test Pro, ALM, Quality Center,Mercury Test Director. Proficient in implementation of test automation framework like Data Driven, Modular and Hybrid. Strong skills in GUL Testing. User Acceptance Testing (UAT),Database Testing and Security Testing. Experience in prioritizing and scheduling all relevant testeffortsand coordinating deadlines with QAengineers as per the overall project schedule. Expert in Internet based business application including development and implementation of Test plans, Test cases and Test scripts. Experience and knowledge of SDLC using Waterfall, RUP and Agile (Scrum, XP) methodology. Experience in Problem solving and Bug Reporting using Bug Tracking Tools. Experience in back end testing using SQL queries and validated reports developed using Crystal Reports. Strongly skilled in testing web services using SOAP UI. Knowledge and experience in Development of Active Server Pages (ASP). Experience in analyzing business requirements and participated in developing functional Requirement documents. Experienced in working closely with the Application Development, Design and Testing team throughout a project’s lifecycle. Well experienced in training team members on Automation Framework, Testing process, Testing standards and making sure they are following by conducting reviews, walkthrough’s and inspections. Extensive experience designing and updating QTP scripts. Proficient in creating QTP test automation frameworks. School Project Experience  Worked with Microsoft Excel and understanding of Structured Query Language (SQL).  Utilized RUP and Agile PLM Business Modeling process,completed UML artifacts related to Business Modeling and Requirements, including MS Visio.
  • 2.  Experience of business process modeling and analysis utilizing business process modeling tools (Visio).  Documented the Business Requirements Document (BRD),developed the UAT Plan, maintained the Traceability Matrix and assisted in Post implementation activities.  Created Use Cases,Use Case Diagrams,Class Diagrams, Sequence Flows using MS Visio and UML concepts.  Performed Feasibility Studies, Impact analysis, GAP analysis and Risk Analysis.  Created Use Cases and ProcessFlow diagrams for the ReferralWeb Portal.  Analyzed current and future processes for the portal. Education Presently enrolled at MCC, Omaha, NE (Expected Gradation Date: May, 2016, Information Technology – Web Development (ITWDO) Completion Of three years of undergraduate work B. Com (Hons) Marketing National University Bangladesh Specialized training Q/A training specialists -2009 Technologies Programming Languages: SQL Server7, and 2000 and MS Access.|Expertise in HP WinRunner, Quick Test Professional, Quality Center for Test Director software testing tools. Proficient in HP Load Runner, Test Center, MS Office 97, 2000, and XP. | TSL (Test Script Language) C based Language, VB script, XML ,HTML5, CSS, WordPress, JavaScript, Java Programing, JQuery, Photoshop, PHP, ASP, SQL, TACL, Windows API calls; some PL/SQL,Transact-SQL,Visual Basic And VMware. Data Base: MS Access,Oracle (SQL Series) Reporting Tools: Microsoft Word, Excel Operating Systems: MS-DOS, Windows95/98/NT/2000/XP, Apple McIntosh, Linux Software: Windows, Excel, MS Office, Power Point, HTML5,CSS, WordPress, Photoshop, Customer Service, Product Knowledge, Quality Focus, Problem Solving, Documentation Skills, Listening, Phone Skills, Resolving Conflict, Analyzing Information , Multi-tasking Performance Testing Tools: Virtual User Generator, Load Runner and QTP VMware run Automation Tools & Standards: Requisite Pro, QTP,Test Director, Quality Center Experience Credit Suisse,Columbia, SC Mar, 2013 to April 2016 QA Engineer
  • 3. Responsibilities: → Responsible for planningall testingactivitiestoensure deliverablesare meton time;includingtest planning,testexecution,defecttracking,andreporting. → Responsible for plan, design, evaluate, and execute test cases and test plans for Functional and Regressiontesting. → Responsible forensuringthatrequirementare clearlydefinedandtestable. → Effectivelyandaccuratelydocumentandanalyze all testresultsandproactivelyworktoresolve any issues. → PreformedFunctionality,GUI,UserAcceptance (UAT),Integration,SystemandRegressiontesting. → Participatedinfunctional requirementsgatheringsessions. → Validatedthe datainthe database throughSQL queries. → Wrote and usedSQL to validate expecteddataconditionsand/ortestresults. → Wrote positive andnegative testcasesforentire systems. → Createdtestscenariosfromthe userstoriesforthe businessapproval. → Validatedthe SSISpackagesthroughthe datavalidationinthe database. → Responsible forremovingroadblocksthroughproperchannel incoordinationwithScrummaster. → Automate the manual testcasesusingQuickTestprofessional(QTP). → Createdpage checkpointstotestthe propertiesandcontentsof the webpage usingQuickTestPro. → Designed automation framework, update test scripts, executed automated regression test suite usingQTP. → Responsible forgeneratingbugreportsassigningseverityandprioritylevelstothe bugfound. → Validatedthe XMLtags for theirconsistency. → Activelyparticipatedinscrummeetings,reviewsanddevelopedtestscenarios. Environment:J2EE,HTML, JCL,Oracle ,UNIX,Jira,QTP, QualityCenter,MS.NetFramework3.5,C#.NET, Visual Studio,SQLServer,SVN Cigna, Bloom field, CT Jun, 2010 to Feb 2013 QA Tester Responsibilities: → WorkedcloselywithProduct Managementanddevelopmentengineerstounderstandfeaturesand create robustcomprehensivetestplanstoverifyfunctionality. → Preformed exploratory testing and acceptance of new features as part of a story-driven agile developmentprocess. → Identifiedbugsthroughsystematictesting,helpdevelopersreproduceerrorsandensure thatdefects are fixed. → Performeddatabase testingbywritingqueriesinSQL. → InvolvedinwritingtestcasesforwebservicesusingSoapUI.
  • 4. → Identifiedandcommunicatedissuesandconcernsassociatedwithsystemtestingaswell aspotential projectimpacts. → Responsible for production support of software products by investigating, recreating and resolving reporteddefects. → Performed Data Verification Testing by writing Oracle-SQL queries in order to resolve data discrepanciesandmaintaindataaccuracy. → UsedmappingdocumentforcreatingTestcasesforFacetsdatabase,Datawarehouseandcompared the data source to target application. → Responsible forsettingupthe QA Environmentandexecute the regressionsuite foreachbuild. → WorkedwithXML/SOAP(WebServices). → Responsible for testing claim processing and EDI transactions of 835 (Health Care Claim Payment/Remittance) &837 (Medical Claims). → Validatedthe fileformatchanges(conversionfrom4010 to 5010 format) for835 and837 processes. → Monitoreduserrequesttothe server andresponse fromthe serverusingCharlesProxy. Environment:JBOSS,WebLogic,Java,JMS,Log4j,UNIX,Windows,SOAPUI,QTP,Oracle ,Sybase,FACETS , JCL, TOAD,HIPAA,QualityCenter. Languages English, Bangle & Hindi Work Authorization U.S citizen