1. Abhishek Ranjan
Email: aaranjn@gmail.com Mobile No. : +91-9990189903
Communication Address: F-106, 3rd
Floor, Near Rajan Hostel, Katwaria Sarai, Phase 1, Delhi-
110016
CAREER OBJECTIVES
To obtain a challenging job and responsibility where I can put my knowledge and skills in making important
contribution to the growth of a reputed Institute and be always on a learning curve and to work for the best.
PROFILE SUMMARY
• Technically Sophisticated professional with 3.5 Years of experience in IT Infrastructure , includes
Technical support in AIX, Linux.
• Presently associated with IBM INDIA (P) LTD. Since 14 June 2013.
• Good Understanding of IT and the most modern technologies - LPAR, VIO, HACMP, disaster
recovery, service management tools, process automation and L1 level task in Linux.
• Acknowledged troubleshooter with good communication and interpersonal skills.
TECHNICAL SKILLS
• Worked over AIX 6.1 and 7.1. Linux RHEL 6
• Hardware: IBM
• Service Management tool - Service Now.
EMPLOYMENT
Organization : IBM INDIA (P) LTD.
Designation : Senior Operation Professional
Duration : From 14th
June 2013 to Till Date
Client : Ameriprise Financial Inc.
WORK EXPERIANCE
• Familiar with Service Now to manage ITIL standards and processes, (Incident , Problem ,Change)
• Provided AIX and Linux system administration support w/AIX 6.1 ,7.1 and RHEL 6 servers in a
24x7 environment.
• Performing day to day activity like logs archiving , Disk space creation, service recycle , user
incidents , monitoring Resource utilization Disk , CPU, Memory , Network I/O , process etc.
• Creating AIX dumps for hardware and software Error.
• Performing complex system health checkup.
• Increasing CPU and RAM as per the future requirements.
• Performing Snapshots, Cloning, Creating Templates.
• Joining bridge calls and to resolve issues with complete ownership.
• Hardware follow-up with onsite and vendor in case of any hardware failure.
• Extending high-end technical support on various servers and ensuring high customer satisfaction
levels through prompt readressal of their problems.
• Handling various project work for their planning and successful implementation.
• Worked on Disaster Recovery plan for AIX and Linux, and executed DR tests with multiple team
including customer and application .
• AIX TL and service pack upgrade, VIO upgrade, Firmware upgrade of frames.

2. • Perform tasks related to HACMP Cluster.
• Performing L1 tasks in Linux and VCS.
PROFESSIONAL TRAINING
• AIX 7 (Candidate Id-SR9072174)
• VCS
• Successfully completed Smarter Blue training program in IBM
QUALIFICATION
• BE with aggregate 65% from KSIT in 2008-2012.
• 12th
with aggregate 69% from CBSE Board in 2007.
• 10th
with aggregate 78% from CBSE Board in 2005.
EXTRA CURRICULUM ACTIVITES
• Was part of School and college cricket team.
• Playing in IBM Delhi Cricket Team and Got man of the tournament in 1st
season of intra IBM cricket
tournament.
• Represented College in the marketing event at the college fest.
PERSONAL SKILLS
• Leadership Skill.
• Positive Attitude.
• Hard Working & Energetic.
• Good Analyzer.
PERSONAL DOSSIER
Father’s name : Mr. Jai Prakash Narayan
Date of birth : 20th
January, 1989
Sex : Male
Marital status : Unmarried
Language known : English, Hindi
Permanent Address : V.S. Center, Rajendra Path, Pirmuhani, Patna, Bihar. Pin-800003
DECLARATION
I hereby declare that the above information furnished is true to the best of my knowledge and belief.
DATE:
PLACE: Abhishek Ranjan