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Intelligent Subscription & Recurring Billing Management
Unleashing Usage-Based Pricing
to Drive Growth, Customer Satisfaction and
Retention
The Why’s, How’s and
Roadmap
1
Intelligent Subscription & Recurring Billing Management
Today’s Agenda
• The Why’s
• The Market Conditions and Economy
• Evolving Business Models
• Funding Moving Into the Space
• Agility in Adapting to Pricing Opportunities
• Product Led Growth (PLG)
• The How’s
• Data Integration, Rating & Mediation
• End-to-End Process & Automation
• Revenue & Financial Management
2
Intelligent Subscription & Recurring Billing Management
Igor Stenmark
Co-founder & Managing
Partner of MGI Research
Youssef Yaghmour
Co-Founer and CEO of
BluLogix
3
Andrew Dailey
Co-founder & Managing
Partner of MGI Research
Intelligent Subscription & Recurring Billing Management
The Why’s of Usage-
Based Pricing
4
Intelligent Subscription & Recurring Billing Management 5
Andrew Dailey
Co-founder & Managing
Partner of MGI Research
Igor Stenmark
Co-founder & Managing
Partner of MGI Research
Intelligent Subscription & Recurring Billing Management
The How’s of Usage-
Based Pricing
6
Intelligent Subscription & Recurring Billing Management
The How’s & Practical Roadmap
01
PLG
Harnessing complex pricing to boost Product-Led Growth
(PLG) and customer satisfaction while reducing churn.
02
Service Offering
Create your service offering based on robust usage billing
capability.
03
Automation
Automate the end-to-end process to scale the business and
optimize efficiency and increase profitability
04
Integration
Integrating with your external systems, from your CRM to your
ERP, to synchronize data and align reports and dashboards
across your entire ecosystem.
05 Financials
Revenue Management and profitability.
Intelligent Subscription & Recurring Billing Management
Flexibility to Simplify Complexity
No “One Size Fits All”
01
”Subscription”vs “Usage
02
Diversify Service Offering without
Customization
03
Reward customers for ”Loyalty”
Corporate Sharing, groups, volume discount, etc.
06
Dynamic Pricing
07
Growth Opportunities
08
Overcharging vs Undercharging
04
Access to Market Segments and Bigger
Customer Base
09
Accelerate Customer Adoption
05 Customer Self-management
10
Intelligent Subscription & Recurring Billing Management
Managing Complexity
Non-recurring
Subscription
Recurring
Consumption
(rating)
On-demand
Content
Rule-based
Seasonal
Cycles & Periods
Re-billing &
Reconciliation
Channel
Taxation &
Passthrough
Commission
Charge-back
Globalization
Charging
ComplexityScale
Billing
ComplexityScale
Ad-hoc
Intelligent Subscription & Recurring Billing Management
….integrated data
10
Intelligent Subscription & Recurring Billing Management
It’s all about the Data
11
Orders Activation Provisioning Charging Billing Finance
Catalog
Data
Service Details Usages Licenses Taxes
Process
Data
Customer
Details
Contracts
Details
3rd
Party
Details
Entitlement
Details
Re-billing
Details
Intelligent Subscription & Recurring Billing Management 12
Automating the end-to-end process
Intelligent Subscription & Recurring Billing Management
BluIQ
Platform
One Standard Business Process
Catalog
Quote Order Provisioning & Fulfilment Charging Payment
Margin Analyzer
Account
Service Details
GL Interface
Usages
Prov. Interface Mediation Data Integration
Notification
Data Integration
Service Platforms Providers / Carriers Licenses Billing Files Ext. Invoices Tax Engine
CRM CPQ Task Management ERP
Service Inventory Content
Dunning Analytics
Service Platforms
3RD Party Systems
Rev. Recognition
Contract Mgmt
Integration is KEY to automation
Intelligent Subscription & Recurring Billing Management
Mediation to
Rating
14
Intelligent Subscription & Recurring Billing Management
To drive excellent
customer experience.
15
Intelligent Subscription & Recurring Billing Management
Financial Dashboard
16
Finance
Structure
Revenue
Management
Margin
Analyzer
Revenue
Recognition
Dunning
Intelligent Subscription & Recurring Billing Management
Profitably:
Margin Analyzer
17
Finance
Structure
Revenue
Management
Margin
Analyzer
Intelligent Subscription & Recurring Billing Management
Profitably:
Revenue
Recognition
18
Finance
Structure
Revenue
Recognition
Revenue
Management
QUESTIONS
Intelligent Subscription & Recurring Billing Management
Thank You
BluLogix.com
info@blulogix.com
+1 571.461.0020

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Unleashing Usage-Based Pricing​ to Drive Growth, Customer Satisfaction and Retention ​ ​

  • 1. Intelligent Subscription & Recurring Billing Management Unleashing Usage-Based Pricing to Drive Growth, Customer Satisfaction and Retention The Why’s, How’s and Roadmap 1
  • 2. Intelligent Subscription & Recurring Billing Management Today’s Agenda • The Why’s • The Market Conditions and Economy • Evolving Business Models • Funding Moving Into the Space • Agility in Adapting to Pricing Opportunities • Product Led Growth (PLG) • The How’s • Data Integration, Rating & Mediation • End-to-End Process & Automation • Revenue & Financial Management 2
  • 3. Intelligent Subscription & Recurring Billing Management Igor Stenmark Co-founder & Managing Partner of MGI Research Youssef Yaghmour Co-Founer and CEO of BluLogix 3 Andrew Dailey Co-founder & Managing Partner of MGI Research
  • 4. Intelligent Subscription & Recurring Billing Management The Why’s of Usage- Based Pricing 4
  • 5. Intelligent Subscription & Recurring Billing Management 5 Andrew Dailey Co-founder & Managing Partner of MGI Research Igor Stenmark Co-founder & Managing Partner of MGI Research
  • 6. Intelligent Subscription & Recurring Billing Management The How’s of Usage- Based Pricing 6
  • 7. Intelligent Subscription & Recurring Billing Management The How’s & Practical Roadmap 01 PLG Harnessing complex pricing to boost Product-Led Growth (PLG) and customer satisfaction while reducing churn. 02 Service Offering Create your service offering based on robust usage billing capability. 03 Automation Automate the end-to-end process to scale the business and optimize efficiency and increase profitability 04 Integration Integrating with your external systems, from your CRM to your ERP, to synchronize data and align reports and dashboards across your entire ecosystem. 05 Financials Revenue Management and profitability.
  • 8. Intelligent Subscription & Recurring Billing Management Flexibility to Simplify Complexity No “One Size Fits All” 01 ”Subscription”vs “Usage 02 Diversify Service Offering without Customization 03 Reward customers for ”Loyalty” Corporate Sharing, groups, volume discount, etc. 06 Dynamic Pricing 07 Growth Opportunities 08 Overcharging vs Undercharging 04 Access to Market Segments and Bigger Customer Base 09 Accelerate Customer Adoption 05 Customer Self-management 10
  • 9. Intelligent Subscription & Recurring Billing Management Managing Complexity Non-recurring Subscription Recurring Consumption (rating) On-demand Content Rule-based Seasonal Cycles & Periods Re-billing & Reconciliation Channel Taxation & Passthrough Commission Charge-back Globalization Charging ComplexityScale Billing ComplexityScale Ad-hoc
  • 10. Intelligent Subscription & Recurring Billing Management ….integrated data 10
  • 11. Intelligent Subscription & Recurring Billing Management It’s all about the Data 11 Orders Activation Provisioning Charging Billing Finance Catalog Data Service Details Usages Licenses Taxes Process Data Customer Details Contracts Details 3rd Party Details Entitlement Details Re-billing Details
  • 12. Intelligent Subscription & Recurring Billing Management 12 Automating the end-to-end process
  • 13. Intelligent Subscription & Recurring Billing Management BluIQ Platform One Standard Business Process Catalog Quote Order Provisioning & Fulfilment Charging Payment Margin Analyzer Account Service Details GL Interface Usages Prov. Interface Mediation Data Integration Notification Data Integration Service Platforms Providers / Carriers Licenses Billing Files Ext. Invoices Tax Engine CRM CPQ Task Management ERP Service Inventory Content Dunning Analytics Service Platforms 3RD Party Systems Rev. Recognition Contract Mgmt Integration is KEY to automation
  • 14. Intelligent Subscription & Recurring Billing Management Mediation to Rating 14
  • 15. Intelligent Subscription & Recurring Billing Management To drive excellent customer experience. 15
  • 16. Intelligent Subscription & Recurring Billing Management Financial Dashboard 16 Finance Structure Revenue Management Margin Analyzer Revenue Recognition Dunning
  • 17. Intelligent Subscription & Recurring Billing Management Profitably: Margin Analyzer 17 Finance Structure Revenue Management Margin Analyzer
  • 18. Intelligent Subscription & Recurring Billing Management Profitably: Revenue Recognition 18 Finance Structure Revenue Recognition Revenue Management
  • 20. Intelligent Subscription & Recurring Billing Management Thank You BluLogix.com info@blulogix.com +1 571.461.0020