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1. An E-mail to Touchwood.
- We decided to draft our e-mail and edit
it as we went along to make sure it was
the best it could be
- This was the final version of the e-mail
we sent to Touchwood
An E-mail to Claires
- We used the previous e-mail to
touchwood as a template to form this
e-mail specific
- This was the final version of the e-mail
we sent to the customer services e-
mail Claire's provided
Boots & Superdrug
- We had difficulty in contacting them due to the restrictive
nature of their contacting system
- We will have to either visit the store and ask or phone
them up