The key to a productive team is fostering a culture of Autonomy, Mastery, and Purpose. With a culture of AMP in place, you'll be able to recruit, retain, and develop top talent.
3. I’ve seen good and bad
cultures at work
VideoBlocks
Company: ~15→~80
Eng Team: ~3→~20
Applied Predictive
Technologies
Company: ~60→~120
Eng Team: ~15→~25
Opower
Company: ~150→~170
Eng Team: ~25→~25
36. Hire Self Starters
∎ Self starters have a track record of having the internal drive and motivation to
begin and continue tasks without external prodding or extra rewards
∎ Indications of self starters include extracurricular activities, participation and
speaking at meetups and conferences, self study, and side projects
∎ When asked about a favorite project, self starters often give an example of when
they had to come up to speed with a new technology or process and learn on the
job
37. Foster Ownership
∎ Allow team members to own problems
∎ Communicate the high level problem to be solved and give owners the whole
picture
∎ Step back and let owners decide how they want to best solve the problem
∎ Listen to and Trust owners--do not micromanage or dominate decisions
38. Provide Guardrails
∎ Clearly communicate expectations and desired outcomes
∎ Break large projects into major milestones
∎ Provide timely feedback (positive and negative) as work is completed
∎ If something isn’t going well, offer to work on it together rather than take it over
39. Tolerate Failures
∎ Foster a culture of innovation, experimentation, and calculated risks
∎ Remind the team that some failures are inevitable
∎ Don’t point fingers or witch hunt
∎ Conduct blameless retrospectives that include lessons learned and
recommendations going forward to minimize the chance of a similar failure
40. Ensure Social
Safety Net
∎ Do not embarrass, reject, or punish somebody for speaking up
∎ When discussing or brainstorming, strive for equal participation among team
members regardless of seniority or expertise
∎ Get to know each other beyond work (e.g. lunch, coffee breaks, small talk, offsites,
happy hours, etc.)
41. Loosely Defined
Job Roles
∎ Encourage framing discussions around what is best for the company as a
whole, not just the team
∎ Allow employees to contribute where interested and productive regardless
of their official job description
∎ Break down barriers to inter-team interactions
∎ Proactively seek out ideas and feedback from other teams
42. Match Projects
With Interests
∎ Prioritize interest when assigning projects
∎ Focus on the strengths of team members
∎ Ensure all team members get an equal chance at projects that interest
them
∎ Allow team members to take on small side projects of their choice
43. Prioritize Learning
∎ Actively participate in the development of your team members
∎ Tie professional development to business goals
∎ Be on the lookout and adopt new trends, technologies, and tools that
would excite your team to use
∎ Factor in professional development when prioritizing and assigning
tasks
44. Push Outside
Comfort Zone
∎ Encourage team members to take on projects different and more challenging
than those they’ve tackled before
∎ Involve team members in tasks tangential to their typical responsibilities
∎ Explain why you think they will succeed and how you will support them
45. Encourage
“Scaffolding”
∎ Encourage team members to network and learn outside the company
∎ Suggest conferences and meetups your team members should consider attending
∎ Recommend and discuss books that will help professional development
∎ Share good articles and blog posts
∎ Leverage applicable online classes and workshops
46. Engage at High
Level
∎ Communicate overarching company strategic vision
∎ Connect personal and team goals to the strategic vision
∎ Ask team members for input and advice in achieving goals and vision
∎ Ensure team members feel like their ideas are welcome and will be
factored into strategic decisions
47. Foster Trust
∎ Consistently communicate honestly and openly
∎ Lead by example
∎ Deliver on the commitments you make
∎ Be vulnerable and acknowledge your own mistakes
∎ Give out credit, take the blame
∎ Step in and help when team members encounter problems
∎ Seek to improve your team’s quality of life
48. Transparency
∎ Openly share company and team performance
∎ Allow those interested in a meeting or slack channel to join
∎ Avoid indirect communication
∎ Explain why decisions were made as well as other options considered
∎ Solicit and give timely feedback
49. Celebrate Wins
∎ Take the time to celebrate wins small and large
∎ Broadcast bigger victories
∎ Name those most involved
∎ Share positive customer feedback
∎ Celebrate big wins in a meaningful and memorable way (e.g. fancy
lunch, designated happy hour, swag, team outing)
50. Say Thanks
∎ Ensure team members know their good work was appreciated
∎ Be sincere and personalize the message
∎ Be prompt and spontaneous
∎ Establish a culture of peer recognition