1. Work Experience:
TELNET is a Tunisian group of companies specialized in innovation and high technology consulting.
Founded in 1994, TELNET quickly became a nationally leader in his heart of business.
Telnet Group offers a considerable range of skills. He works in the following sectors:
• Transport & Automotive
• Défense & Avionics
• Security & smart cards
• Industry
• Information systems
TELNET has a development center that was certified CMMi Level 5 in 2006 and ISO 9001 version 2008, which
allows it to guarantee the security, confidentiality and intellectual property of its services.
Telnet Group federates nearly than 600 people driven by a strong ambition and commitment and with the highest skill
levels.
TELNET Has a technical team of over 550 consultants, engineers and project managers from different backgrounds:
American engineering schools, major European schools and Tunisian engineering schools.
Our engineers are specialized in information technology, telecommunications, electronics and mechanics.
January 2011 till now, TELNET TECHNOCENTRE, Rue du Lac Léman - 1053 - Les berges du Lac -
Tunis - Tunisie:
Sales Administrator:
•Prospecting new customers for audio and video-conference equipments for the brand “Polycom” & “SAGEMCOM”
and Switchers for the Brand “Patton Electronics” mainly;
•Reporting to General Manager the new leads and new opportunities;
•Prices preparation for consultations, national and international tenders;
•Minimizing customer complaints by filling in the customer complaint sheet and proposing solutions to the issues
faced;
•Monitoring and ensuring response to customer enquiries (by mail, fax or phone);
•Business dashboard preparation of national and international ingoing affairs for DATABOX;
•Update of quotations tables for domestic and international markets for the benefit of DATABOX;
•Monitoring of customer orders;
•Preparation and coordination of delivery and payment;
•Monitoring weekly and monthly timesheets of technicians and engineers DATABOX working on site and remotely
•Ensuring the quality by following up the preparation of proposal reviews as well as PO reviews for national and
international quotations, customer satisfaction survey.
•Contract review and suppliers Negotiation.
BG Tunisia : Subsidiary of BG Group. A leading player in the global energy market, a dynamic growing business
with operations in some 27 countries over five continents. BG Group is the largest producer of gas in Tunisia
October 2006 till end of August 2010, Sfax Hannibal Plant:
Community Relations Coordinator:
• Day-to-day consultation with community, on issues including crisis management, impact grievances and
negotiation over demands / expectations issues;
• Support line manager in local government relations engagement;
• Coordinate with local authorities on community issues;
• Implement and manage the local employment process;
• Implement and manage the Grievances process;
• Assist in the Community Liaison Office’s management (logistics, maintenance and daily tasks);
• Follow up of Donations and sponsorship requests;
• Assist in executing donations;
• Coordinate external stakeholder’s visits to the plant (Students/ Authorities/ VIPs);
• Follow-up of social projects and their compliance with social performance standards;
• Follow up and analysis of PCA budget;
ZIED SASSI
Born on 03 November 1979
Married ; 1 Child
Mobile: 22 416 133
E-mail: zied.sassi22@gmail.com
Duplex A1, Rue Toul Karam
Les Palmeraies de Gammarth,
Cité El Khalil – La Marsa 2076 - Tunis
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2. • Coordinate the purchase and the payment of goods and services relative to department expenses.
February 2006 to September 2006, Tunis Office:
Commercial Trainee:
• Assist on the COMS programme
• Catch the rights and obligations from commercial agreements
• Assist in preparing monthly reports (Internal, External and Regional)
Assurance Maghrebia: Founded in 1973, ASSURANCES MAGHREBIA, an Insurance and
Reinsurance private company, is dedicated to the insurance and financial protection of individual,
professional and “business” customers.
October 2005 to December 2005, 13, rue Lénine Tunis 1001
Insurance consultant:
• Insurance of persons training
• Prospect potentials clients
Banque Nationale Agricole: Tunisia-based bank that provides retail and commercial banking
services. The Bank operates through 22 subsidiaries, which are active in a variety of sectors, such
as financial services, real estate operations, agriculture and information technology (IT) services.
March 2005 to May 2005, Tunis AGENCE B, Avenue Ahmed Tlili
Clearing bank trainee:
• Analyse credit files for first approval
• Advertise saving accounts
• Advertise loans formulas
• Assist on Daily Balance
World-wide Handball committee: steering committee was implemented for the first time during
this edition (19th
) to help on the decision making of the high committee chaired by the Minister of
youth, Sports and physical education.
October 2004 to February 2005, Tunis - Maison des féderations
Steering committee Coordinator
• Implementation of procedures handbook
• Implementation of reporting system
• Site visits to ensure a good organization
Education:
1999 – 2004 ESC “Ecole Superieure de Commerce” Tunis
Master degree in International Commerce.
2001 - 2002 CBI Tunis
ATBIG Diploma in computer skills: Computer Skills (Windows, Word, Excel, Power Point, Front Page, Outlook).
1991 - 1999 Bab El Khadhra Secondary School Tunis
Experimental Sciences Baccalaureate (Br.: A level)
Languages:
• Arabic : Native language
• English: good command of written and spoken English
• French: excellent communication skills both spoken and written
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3. Training:
January 2013 – Polycom Federal Specialization FSIST300 (Sales training for Polycom products)
May 2010 – SAP training (PR & PO raise, GR & SES and accounting reports) – Hatem Loukil
December 2009 – BG Live Savers Module 1 – Confined Space Entry (E-Learning)
July 2009 – Defensive Driving Training (Refreshment)- BG Tunisia – Lotfi Haj Said
February 2009 – Sfax - Dangerous Good Training – Chemfreight DGT
October 2008 – Tunis - BG Group Business Principles – Principles into practice (E-learning)
March 2008 First Aid Training (4 Days ) - Civil Defence
April 2006 and May 2006 – Tunis - Business II A English courses certificate – AMIDEAST
Computer Skills:
• Software : MS office
• SAP
• SAGE – Invoicing for the entire group TELNET.
• Oracle E Business suite (OTL – Oracle Time & Labour)
References:
• Mr. Mehdi BEN ABDALLAH – BG Tunisia _ VP Commercial & External Affairs 21 44 12 75
• Mr. Ghazi ABROUGUI – BG Tunisia _ Government & Community Affairs Manager 21 44 13 15
Hobbies:
• Hiking
• Travelling
Additional information:
• Driving License N° 01/287178 valid until 01/01/2022
• Passport N° R865022 valid until 08/10/2018
• Countries already visited: Algeria; United Kingdom; Republic of Serbia; Austria
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