1. FEATURING 15 EXPERT
SPEAKERS INCLUDING:
» Dr Frances Hughes
Chief Nursing and Midwifery Officer,
Queensland Health
» Kathleen Philip
Chief Allied Health Advisor of Victoria, Manager,
Workforce Productivity and Reform, Health
Workforce Branch, Department of Health Victoria
» Steve Kozel
Manager Education and Training, Sector Workforce
Planning, Department of Health Victoria
» Dr. James Lind
Director of Access and Patient Flow,
Gold Coast Health
» John Dwyer AO
Emeritus Professor of Medicine, University of NSW
» Alison McMillan
Chief Nurse and Midwifery Officer,
Department of Health Victoria
Researched and Developed by:
» Main Conference:
25-26 November 2014
» Masterclass and Workshop:
24 November 2014
» Venue:
Rydges Sydney Central
Early Bird Special! Book and pay by 12 September 2014 and save up to $1100
www.healthcareworkforce.com.au
WHY ATTEND WORKFORCE
EFFICIENCY IN HEALTHCARE 2014?
Identify and prioritise workforce strategies with
the best returns
Educate and upskill your workforce through sim
health, e-learning and clinical placements
Build your workforce planning business case
and show real ROI
Deliver fit for purpose health professionals
quickly and efficiently
Boost the productivity of your workforce and
maximise their use
Master patient flow modelling
Attract, train and retain staff in rural and remote
areas
Learn how to:

2. Dear Colleague,
The Australian healthcare system is facing a period of drastic change as the
current government examines changes to primary care delivery and funding
and looks to deliver more health professionals, at lower cost, through better
training programmes.
With workforce productivity under the spotlight in the face of challenging
efficiency targets and against a backdrop of headcount reductions across the
system, Workforce Efficiency in Healthcare 2014 will examine the strategies
you can develop to ensure your workforce can respond to current and future
healthcare demands.
Key areas to be covered will include:
» Workforce Redesign in Achieving Healthcare Workforce Efficiency
» Solving Australia’s Rural and Regional Medical Workforce Shortage
through Sustainable Postgraduate Training Programs
» The Mater Health Interprofessional Learning Program
» Efficiency in Clinical Placements: Strategic and Funding Considerations
» Providing More Efficient and Effective Care and Improved Clinical
Outcomes through Telehealth
» NEAT Targets – Understanding the Workforce Strategies and Technology
that can Help you Achieve Government Targets
» Developing and Implementing Nursing Leadership Programs
» Rebuilding General Practice Training
» Using our Health Workforce to Provide a ‘Medical Home’ and Reduce
Hospital Admissions
Featuring workforce experts from healthcare, academia and government, this
year’s summit will address the challenges you face and guide you through
the strategies you can deploy to achieve workforce efficiency within your
organisation.
I look forward to meeting you in Sydney.
Yours faithfully,
Doug Power
Conference Director
GHP Network
BOOK NOW! T: +61 2 9229 1000 • F: +61 2 9223 2622 • E: registration@iqpc.com.au • W: www.healthcareworkforce.com.au
YOUR EXPERT SPEAKER PANEL:
» Dr Frances Hughes
Chief Nursing and Midwifery Officer,
Queensland Health
» Kathleen Philip
Chief Allied Health Advisor of Victoria, Manager,
Workforce Productivity and Reform, Health
Workforce Branch,
Department of Health Victoria
» Professor Judi Walker
Head of School of Rural Health,
Monash University
» John Dwyer AO
Emeritus Professor of Medicine,
University of NSW
» Dr. James Lind
Director of Access and Patient Flow,
Gold Coast Health
» Lesleyanne Hawthorne PhD
Professor - International Health Workforce,
Centre for Health Policy, Melbourne School of
Population and Global Health
» Alison McMillan
Chief Nurse and Midwifery Officer,
Department of Health Victoria
» Professor Lucio
Naccarella, Senior Research Fellow,
Australian Health Workforce Institute
» Donna Bonney
Director Learning and Development,
Mater Health Services
» Kate McCormack
Executive Director People Learning and Culture,
Mercy Health
» Steve Kozel
Manager Education and Training, Sector
Workforce Planning,
Department of Health Victoria
» Professor Len Gray
Director of the Centre for Research in Geriatric
Medicine, The University of Queensland School
of Medicine
» Kim Webber
Honorary Fellow,
Australian health Workforce Institute
» Associate Professor Russell Roberts
Director Mental Health & Drug & Alcohol,
Greater Western Area Health Service
» Troy Forster
Insights Project Manager, Mater Health Services
» Fiona Stoker
Chief Nurse and Midwifery Office,
DHHS Tasmania
WHO WILL BE ATTENDING WORKFORCE
EFFICIENCY IN HEALTHCARE 2014?
This year’s program has been specifically designed to benefit
the following healthcare roles:
» HR Directors/Managers
» Workforce Planning Directors/Managers
» Directors/Head of Nursing
» Directors/Heads of Clinical/Medical Education
» Heads People, Learning and Culture
» Integrated Clinical Practice Leads
» Simulation Training Coordinators
» Workforce Development managers
» Heads of Learning and Development
» E-Health Managers
» Telehealth Managers
Early Bird Special!
Book and pay by
12 September 2014
and save up to
$1100

3. BOOK NOW! T: +61 2 9229 1000 • F: +61 2 9223 2622 • E: registration@iqpc.com.au • W: www.healthcareworkforce.com.au
CONFERENCE DAY 1
Tuesday, 25 November 2014
08:30 Registration and Morning Coffee
09:00 Welcome Address from the Chair
09:10 Using our Health Workforce to Provide a ‘Medical Home’
and Reduce Hospital Admissions
» Hospital expenditure not Medicare is currently the
major fiscal problem
» We have 600,000 avoidable admissions a year to our
public hospitals
» Establishing Medical Homes (“Integrated Primary
Care”) has major implications for clinical education
and Medicare spending
» Internationally, IPC shown to reduce hospital
admissions
» Challenge is to create IPC without seeing the
development of a two tired health system
» Particular challenges apply to providing IPC to rural
communities
John Dwyer AO
Emeritus Professor of Medicine, University of NSW
09:50 Workforce Redesign in Achieving Healthcare Workforce
Efficiency
» Achieving a well-integrated, engaged and productive
workforce
» A stages approach involving over 3000 staff in over
100 organisations so far
» A state-wide initiative to increase the use of AHA’s to
build allied health workforce capacity, improve access
to services and free up professionals to take on more
complex roles
» Outline of the methodology and key elements
» The results of stage 1 and 2 and description of stage
3 learning’s
» Proposed productivity analysis and modelling
Kathleen Philip
Chief Allied Health Advisor of Victoria, Manager
Workforce Productivity and Reform, Health Workforce
Branch, Department of Health Victoria
10:30 Speed Networking Session and Morning Coffee
11:10 Where Maths Meets Management
» Use of Data to enhance system redesign
» Use of predictive modelling to formulate a plan in
health
» The maths of performance targets
» Smart scheduling of elective procedures
Associate Professor James Lind
Director of Access and Patient Flow, Gold Coast Health
11:50 Avoid the Seven Deadly Mistakes –The Insider’s Guide
to Selecting an IT System
» A brief history of technology buying
» Who controls the process?
» Making the process work for you
» Our workforce management experience
» How to get the outcome you require
Bruce Mackenzie
CEO and Founder, Time Target
12:30 Lunch and Networking Break
13:30 Solving Australia’s Rural and Regional Medical
Workforce Shortage through Sustainable Postgraduate
Training Programs
» A model for regional and postgraduate medical
training to address the continuing misdistribution of
doctors in Australia despite a major expansion of
medical student training
» Evidence that a high proportion of Rural Clinical
School graduates chose rural and regional careers
» Leverage of Commonwealth and State investments
in Rural Clinical Schools and regional training
programs to keep graduates in Regional Australia
» Partnerships with governments, health services,
medical colleges, local training and other networks
to enable regional medical graduates to complete GP
and generalist speciality training in regional settings
Professor Judi Walker
Head of School of Rural Health, Monash University
14:10 Attracting, Distributing and Retaining Migrant Health
Professionals
» How much do we rely on overseas health workforce?
» The challenges of undersupply and mal-distribution
» Attracting and retaining overseas doctors and nurses
in rural areas
Professor Lesleyanne Hawthorne
Associate Dean International, University of Melbourne
14.50 Rebuilding General Practice Training
» A focus on primary care and rural health
» Building collaborations ahead of tenders for GP
training and primary care networks
» A key role for universities
» Training providers – 2 per state – 1 rural and 1
metro?
Panel Members:
Kim Webber
Honorary Senor Fellow, Australian Workforce Institute
Professor Judi Walker
Head of School of Rural Health, Monash University
15.20 Afternoon Coffee and Networking Break
15.50 The Mater Health Interprofessional Learning Program
» A collaborative teaching and learning experience to
improve the care of complex primary care patients
» Major findings of the research
» How the program lead to an enhanced knowledge
base, improved clinical practice and patient care
Donna Bonney
Director of Learning and Development, Mater Health
16:30 Efficiency in Clinical Placements: Strategic and Funding
Considerations
» What would the streamlining of clinical placements
look like?
» How do you improve the efficiency of clinical
training?
» Is there a trade-off between capacity and quality?
» How can Clinical Placement Networks facilitate
greater coordination and planning?
Steve Kozel
Manager Education and Training, Sector Workforce
Planning, Department of Health Victoria
17:10 Close of Day 1
17:10 Networking Drinks Reception
InteractivePanelSession

4. BOOK NOW! T: +61 2 9229 1000 • F: +61 2 9223 2622 • E: registration@iqpc.com.au • W: www.healthcareworkforce.com.au
CONFERENCE DAY 2
Wednesday, 26 November 2014
08:30 Morning Coffee and Networking
09:00 Providing More Efficient and Effective Care and
Improved Clinical Outcomes through Telehealth
» Translating research expertise into products and
services that directly benefit Australians
» Delivery of the Comprehensive Telehealth Assisted
Care Program
» Financial viability in a low value setting
» Overcoming staffing issues
» Delivery challenges and pain points
Professor Len Gray
Director of the Centre for Research in Geriatric Medicine,
The University of Queensland School of Medicine
09:40 Visualising our Future Workforce
» Using a solid baseline of data
» Collaborating with external experts
» Building a Workforce Planning Tool
» Using visualisations to drive decisions
Troy Forster
Insights Project Manager, Mater Health Services
10:20 NEAT Targets – Understanding the Workforce Strategies
and Technology that can Help you Achieve Government
Targets
» Identifying challenging areas within your hospital
» Patient admission predictive tools – understanding
patient flow
» Leadership and engagement strategies
» Workforce rostering tools
Panel Members:
Associate Professor Alison J. McMillan
Chief Nurse and Midwifery Officer,
Department of Health Victoria
Associate Professor James Lind
Director of Access and Patient Flow, Gold Coast Health
10:50 Morning Coffee and Networking Break
11:20 Health Workforce Efficiency: Priorities for Change
» Raising strategic workforce planning visibility and
influencing culture change
» How can we predict future health and social care
staff training demands?
» Leadership development and succession planning
» Is it realistic to expect a focus on long-term strategic
workforce planning in the current work environment?
Professor Lucio Naccarella
Senior Research Fellow,
Australian Health Workforce Institute
12:00 Workforce Engagement as a Critical Factor in Achieving
Efficiency
» What is an engaged workforce?
» How an engaged workforce contributes to improved
outcomes
» Example of success in workforce engagement
Associate Professor Alison J McMillan
Chief Nurse and Midwifery Officer,
Department of Health Victoria
12:40 Lunch and Networking Break
13:40 The Rural Health Workforce Today and Into the Future
» Rural Australia’s access to and use of medical
services
» Does Australia train the rural medical workforce that
it needs?
» Should and could Australia aim to produce its own
workforce?
» Priorities for change and consequences of keeping
the status quo
Kim Webber
Honorary Senor Fellow, Australian Workforce Institute
14:20 Capturing and Understanding the Contribution of
Nursing to Efficiency in Today’s Health Care Environment
» Research in relation to nursing and productivity
» How Queensland Health has captured data in
response to evidence to demonstrate the
contribution of nursing
» Profile nursing for better decision making at policy
and hospital level to improve services for patients
Dr Frances Hughes
Chief Nursing and Midwifery Officer, Queensland Health
15:00 Afternoon Coffee and Networking Break
15:30 Talent Management Strategies for Driving Hospital
Performance
» Talent assessment practices
» Staff engagement strategies
» Performance management processes
» Cultivating a leadership development culture
Kate McCormack
Executive Director People, Learning and Culture,
Mercy Health
16:10 Developing a Strategic Workforce Plan for Tasmania
» The case for change
» Challenges unique to Tasmania
» Developing the framework
» Next steps
» The $12m Clinical Redesign Program
» Providing health care professionals and students
with skills in the principles of clinical redesign
Fiona Stoker
Chief Nurse and Midwifery Officer, DHHS Tasmania
16:50 Close of Conference
InteractivePanelSession

5. BOOK NOW! T: +61 2 9229 1000 • F: +61 2 9223 2622 • E: registration@iqpc.com.au • W: www.healthcareworkforce.com.au
PRE-CONFERENCE DAY
Monday, 24 November 2014
MASTERCLASS
10:00-16:00
Healthcare Workforce Planning
Masterclass
In the current health sector operating environment of
challenging efficiency targets and headcount reductions,
the urgency to understand current workforce capability
and predict future requirements has never been greater.
In this intensive full day masterclass, Russell will
examine the design, delivery and governance of a
comprehensive workforce strategy including training,
support and development plans and a recruitment and
retention plan.
Key learning areas:
» Workforce planning
» Recruitment and retention strategies
» Staff engagement
» Management and leadership skills
Associate Professor Russell Roberts
Director Mental Health & Drug & Alcohol,
Greater Western Area Health Service
WORKSHOP
16:30-19:30
Developing a Toolkit to
Redesign your Primary
Health Facility and Improve
Performance Across all Systems
In 2010 James Lind became involved in redesigning
the health system at Gold Coast Health and in 2011
became the Director of Access and Patient Flow. In this
interactive workshop James will explore the strategies
and technologies you can implement within your
healthcare environment that will help you improve
performance across all systems and ultimately help you
achieve workforce efficiency and improved healthcare
outcomes.
Learning Areas:
» Use of predictive software
» Bed configurations
» Detecting and managing aberrant events (e.g.swine flu)
» Dashboards development
» Governance structures
» Special wards e.g. Medical Assessment Units
» Tricks with NEAT and NEST
» Which KPIs? Does it work?
Workshop Facilitator:
Associate Professor James Lind
Director of Access and Patient Flow, Gold Coast Health
WHY SPONSOR OR EXHIBIT AT
WORKFORCE EFFICIENCY IN
HEALTHCARE 2014?
» Gain preferential access to the senior executives in your
target market and demonstrate your newest products
» Meet decision makers face-to-face to leverage your product
and brand building
» Establish strong relationships and make proposals to
potential customers
» Demonstrate your expertise and product excellence
They are attending to actively find solutions to effectively
managing issues surrounding workforce efficiency in healthcare.
Make sure that your company is there in front of them as they
are assessing the best possible solutions to these issues.
For more details of sponsorship and exhibition packages, call
us on 02 9229 1080 or email sponsorbranding@iqpc.com.au

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In Heatlhcare Summit 2014 PLUS:
o Masterclass | o Workshop
TEAM DISCOUNTS
WHERE Rydges Sydney Central
28 Albion Street, Surry Hills
Sydney NSW 2010
T: 02 9289 0000
W: www.rydges.com
WHEN? 24 - 26 November 2014
ACCOMMODATION
Rydges Sydney Central is the official hotel for the WORKFORCE
EFFICIENCY IN HEALTHCARE SUMMIT 2014 and they have negotiated
event rates specifically for attendees of this event.
To take advantage of these rates, or for a unique HotelMap that shows our
discounted hotel deals at nearby hotels, go to www.healthcareworkforce.
com.au and click on the Venue & Accommodation page.
QUICK and EASY WAYS to REGISTER
TELEPHONE +61 2 9229 1000
FAX +61 2 9223 2622
EMAIL registration@iqpc.com.au
WEBSITE www.healthcareworkforce.com.au
MAIL IQPC, Level 6, 25 Bligh Street, SYDNEY NSW 2000
12960.008
Register Early & Save!
To speed registration, please provide the priority code located on the mailing label or in the box below.
NOTE: PAYMENT IS DUE WITHIN 7 DAYS FROM REGISTRATION TO SECURE YOUR PLACE. Registrations received without payment
or a Government PO will incur a processing fee of $99+GST = $108.90 per registration. Payment prior to the conference is mandatory
for attendance. Payment includes lunches, refreshments, a copy of conference presentations via FTP website or workbook and all
meeting materials. If payment has not been received two weeks before the conference, a credit card hold will be taken and processed.
This card will be refunded once alternate payment has been received.
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Book early for HUGE
EARLY BIRD savings.
Book as a TEAM,
save & benefit as a team.
STANDARD
PACKAGES
EXTRA EARLY BIRD
*Book & pay before
12th
September 2014
EARLY BIRD
*Book & pay before
10th
October 2014
STANDARD PRICE
Conference + Masterclass +
Workshop
SAVE AUD $1050
$3749 + GST = $4,123.90
SAVE AUD $500
$4299 + GST = $4,728.90
$4799 + GST = $5,278.90
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SAVE AUD $1050
$3449 + GST = $3,793.90
SAVE AUD $400
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$4499 + GST = $4,948.90
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$3299 + GST = $3,628.90
$3599 + GST = $3,958.90
SAVE UP TO $500SAVE UP TO $1100
IQPC recognises the value of learning in teams. Take advantage
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ΠRegister a team of 2 to the conference at the same time from the same
company and receive a 5% discount
 Register a team of 3 to the conference at the same time from the same
company and receive a 10% discount
Ž Register a team of 4 to the conference at the same time from the same
company and receive a 15% discount or a free pass for a 5th delegate
 Ask about multi-event discounts. Call + 61 2 9229 1000 for more details
Please note: Only one discount applies.
» Main Conference:
25-26 November 2014
» Masterclass and Workshop:
24 November 2014
» Venue:
Rydges Sydney Central