How Leading Companies Deliver Value with People Analytics
Outdated Techniques making a Comeback
1. A Second Act for
Training and Development
Techniques
2. Definition: Is a systematic method to determine the relationship between factors
affecting a process and the output of that process.
Understanding: It is used to find cause-and-effect relationships
Industry: Chemical and Pharmaceutical
Company: BASF, Novomer
Experiment: The effects of temperature and washing time on the interaction between chelating
agents and surfactants, for example—the company was able to significantly reduce the number of
tests needed to create effective detergents with Trilon M.
3. Definition: Learning conducted via electronic media, typically on the Internet.
Industry: IT and Service
Company: IBM and Express Personnel Services
Experiment: Express Personnel invested in an expensive streaming-video training system that
offered every bell and whistle imaginable and gobbled up so much bandwidth that no one at the
company could use it. After junking that system, the company has returned to e-learning with a
less expensive system that uses shorter online classes.
4. Definition: A shielded or safe condition; protection.
Industry: Construction and Development
Company: Edwards and Eve Cob Building
Experiment: They trained thousands of people to build modern, liveable homes using earth
dug straight from the ground. They extended their own home in Norfolk using the technique and
have since taught others to build cob houses that are naturally energy efficient and have a low
carbon footprint
5. Definition: Ideas or principles taught by an authority at a controlled location.
Industry: Services, Marketing and Sales
Company: Sonesta Hotels
Experiment: The hospitality company tried to have employees learn customer-service
techniques using self-paced computer modules, but found that they hated not being able to
bounce ideas off one another during training. On top of that, the cost savings weren’t significant
and so decided to move back to the tried and tested method.
6. Definition: It is a type of residential school in India with pupils (shishya) living
near the guru, often in the same house.
Industry: Education
Company: The Art Of Living, Residential Image Consultancies
Experiment: The art of living foundation has long been in the training and development
industry providing training through spirituality. It has even started small batch programs for self
development and enhancements.
7. Definition: Fitness exercises and equipment's
Industry: Sports and Fitness
Company: Gold’s Gym, Original Temple Gym
Experiment: Re introduction of exercises and equipment's by all major gym chains. To meet
the growing need for healthy body.