1. CURRICULUM VITAE
CONTACT NO: 9457433538
EMAIL ID- SINGHYOGENDRA321@GMAIL.COM
Career Objective
To excel in the field and utilize my knowledge, skills & veracity to become assets for the
organization, seek a challenging career, work in a progressive environment; diversify
experience, attain good position with my sincerity, hard work.
Professional Profile
Technical Support Engineer
EXPERIENCE (+1 Yrs)
Working As TSI-I Team member ( Backup Engineer ) for AT&T Project since 01 AUG 2015
to till date ( PayRoll of Infotech Systems ).
Nature of Work & Experience
Working as TSI support Team (Technology Services International ), in OOC (offshore operation
center) for AT&T ,working on issues related to Network and software.
Associated on ticketing tool called AOTS Remedy.
-Monitoring and maintain A.D, DNS, DHCP
- Monitoring and maintain Cisco Routers and Switches ( AT&T N/w ).
-Aware of ITIL processes like Incident management, ProblemManagement,
Change management, process management.
- Knowledge of Windows
- Knowledge of Networking
-Pc-Backup Software Installation and data backup
-Vpn installation (virtual private network).
-Work on Q Enterprise Messenger ( AT&T Tool )
-Work on AOTS Remedy Ticketing Tool ( AT&T Tool )
-Networking, Map drive, Data sharing, Internet Maintenance.
-MS outlook configuration, Outlook backup & restore and troubleshooting.
- Work on SCCM, EPO, HIPS, WSUS.
-Knowledge of virtualization
-Windows maintenance, upgrade & update the windows.
-Antivirus update & virus protection.
-Troubleshooting of O/S.
-Remote desktop and Remote assistance.
-User Profiles Backup and Restore.
Online certification :-
Completed online exam of CCNA (Cisco Certified Network Associate).

2. Professional Qualification
 Graduate in B.C.A (Bachelor Of Computer Science & Engineering ) From
Goel Institute Of Technology & Management Lucknow (U.P) in 2015.
 10th
and 12th
passed From U.P Board
INTERESTS
 Work on new Technologies
 Read books
Personal Details
Date of Birth : 25 May 1994
Fathers name : SANTOSH KUMAR SINGH
Contact No. : 9457433538
e-mail ID : singhyogendra321@gmail.com
Nationality : Indian
Language : English & Hindi.
Address : Yogendra Kumar Singh
C/O -Saroj
House : Kasana’s House, Near –Sunrise City public school ,
Barola
sector – 49 , Noida -201301
(YOGENDRAKUMAR SINGH )