The document discusses various phases of the vendor selection and implementation process for an HRIS/Payroll system, including:
1) Discovery - evaluating current systems, requirements, and potential vendor options.
2) Beginning the dialogue - contacting vendors, demonstrations, pricing estimates.
3) Narrowing options - researching top vendors, implementation plans, costs.
4) Final selection - recommending a vendor, negotiating contract and requirements.
5) Implementation - committing resources, clear requirements, data quality.
6) Continuing support - account management, training, support response.
Payroll Vendor vs HRIS vs ERP: A Guide to System Selection
1.
2. PAYROLL VENDOR VS. HRIS VS. ERP
• PAYROLL VENDOR – PROVIDES STANDARD PAYROLL AND TAX SERVICES
• HRIS – HUMAN RESOURCES INFORMATION SYSTEM
• ERP - ENTERPRISE RESOURCE PLANNING
Payroll
HRIS
ERP
• Product planning,
cost and
development
• Manufacturing or
service delivery
• Marketing and
sales
• Inventory
management
• Shipping and
payment
• Human Resources
• Employment
Assessments
• Applicant Tracking
• Background Screening
• Onboarding
• Learning Management
• Performance mgmt.
• Compensation mgmt.
• Succession planning
• Time and Attendance
• Leave of Absence
• Benefits Administration
• Employee Self Serve
• Big Data
• Payroll Administration
• Payroll
• Taxes
• Garnishment
3. OBJECTIVE: DISCUSS THE PHASES OF VENDOR
SELECTION AND IMPLEMENTATION
• DISCOVERY
• BEGINNING THE DIALOGUE
• NARROWING THE OPTIONS
• FINAL SELECTION
• IMPLEMENTATION
• CONTINUING SUPPORT
4. DISCOVERY
• WHAT DO WE HAVE?
• LIST YOUR CURRENT SYSTEMS
• WHAT ARE THEY COSTING US?
• HOW ARE THEY CURRENTLY WORKING
TOGETHER?
• WHO ARE THE POWER USERS?
• BUILDING CHANGE AGENTS!
• BUILDING A BUSINESS CASE
5. Company
Function
Our Systems Provider Annual Costs Power User Current System Deficiancies HR/Legal Vulnerabilites
Applicant
Tracking
e-Verify
Background
Screening
Onboarding
Performance
Management
LMS
Worker's
Compensation
Garnishments
Benefits
Payroll
Timekeeping
Expense
Big Data
Finance
Operations
Fleet
Managment
Marketing
Current Systems
6.
7. DISCOVERY
• WHAT ARE THEY OFFERING?
• ERP, HRIS, PAYROLL?
• SAAS OR HOSTED?
• NATIONAL, INTERNATIONAL, MULTI STATE?
• APPLICANT TRACKING
• E-VERIFY
• BACKGROUND SCREENING
• ONBOARDING
• PERFORMANCE MANAGEMENT
• LMS
• WORKER'S COMPENSATION
• GARNISHMENTS
• BENEFITS
• PAYROLL
• TIMEKEEPING
• OPERATIONS
• EXPENSE
• FINANCE
• BIG DATA
8. HRIS Systems Last First Number e-mail
SaaS (Software
as a Service)
Enterprise
Resource
Planning (ERP)
Pre
employment
Assessments
Recruiting/
Application
Onboarding
Performance
Mgmt
360 Feedback
Succession
Planning
LMS
Compensation
Management
Payroll ESS Timekeeping
Worker's
Compensation
Benefits Expense Big Data Finance
Our Needs:
Company 1 Cleatus Kevin (360) 392-7217 Kevin.Cleatus@Company 1.com Y y y Y y y y Y Y Y Y y y y
Company 2 Hader Adam (775) 703-1038 Adam.Hader@Company 2.com Y Y Y y y Y y
Company 3 Smith David (418) 252-4268 David.Smith@Company 3.com Y y y y y y Y y y
Company 4 Pratt John (598) 894-5790 John .Pratt@Company 4.com Y y y y y y y y y y y y y
Company 5 Jones Bill (890) 083-5781 Bill.Jones@Company 5.com Y y y y y y y y y y y y
Company 6 Ngyugen Christine (484) 396-0335 Christine.Ngyugen@Company 6.com Y y y y y y
Company 7 Rieley Julie (317) 094-6542 Julie.Rieley@Company 7.com Y y y y y
Company 8 Brant Debbie (734) 383-1255 Debbie.Brant@Company 8.com Y y y
Company 9 Public John (954) 670-0234 John .Public@Company 9.com Y y y y y y y y y
Company 10 Charger Hard (269) 672-9620 Hard.Charger@Company 10.com y y y y y y y y y y ? y
Company 11 June Jessica (700) 623-8666 Jessica.June@Company 11.com y y y y y y y y y y y
Company 12 Felder Kim (107) 770-4007 Kim.Felder@Company 12.com y
Company 13 Kiln Larry (218) 393-0895 Larry.Kiln@Company 13.com
Company 14 Center Sandy (432) 130-8242 Sandy.Center@Company 14.com Y y y y y y y y y y
Company 15 Sew Claire (822) 264-7941 Claire.Sew@Company 15.com
Company 16 Opoal Ron (783) 297-0575 Ron.Opoal@Company 16.com y y y y y
Company 17 Ochoa Barbara (355) 109-3146 Barbara.Ochoa@Company 17.com
Company 18 Gagnon Kevin (417) 597-5416 Kevin.Gagnon@Company 18.com Y Y Y Y Y Y Y
Company 19 Derk Don (594) 075-5442 Don.Derk@Company 19.com y y y y y y y y y y
Company 20 Bonzai Lisa (603) 420-7871 Lisa.Bonzai@Company 20.com y y y 2014 2014 2014 3rd Party y y y y
Company 21 Ternit George (750) 700-9626 George.Ternit@Company 21.com y y y y y y y
Contact name
9. •KNOW YOUR REQUIREMENTS INSIDE AND OUT!!!
• DOCUMENT ALL SYSTEM PROCESSES AND CALCULATION
• RFP OPTION
BEGINNING THE DIALOGUE
Due Diligence Doc
10. BEGINNING THE DIALOGUE
• CONTACTING VENDORS
• WINE AND DINE
• VENDOR DEMONSTRATIONS
• ANALYSIS
• GET PRICING ESTIMATES
• 3RD PARTY VENDORS
• CONSULTANTS
• SINGLE DATABASE – REALLY!?
• TAKE NOTES OF LIKES AND DISLIKES
• GET TO THE DEMO!!!
• CAN SALES PERSON ANSWER YOUR QUESTION?
• STAY IN CONTROL OF YOUR PROJECT
• “BESTIES”
12. NARROWING THE OPTIONS
• GET YOUR SHORT LIST
• RESEARCH
• HISTORY
• 10K, S-1, GOOGLE, YOU TUBE, INDUSTRY MAGAZINES, WEBSITES
• IMPLEMENTATION
• IN HOUSE VS. THIRD PARTY
• HOW SOON CAN WE START?
• HOW LONG WILL IT TAKE?
• WHAT TRAINING COMES WITH IT?
• CUSTOMER SERVICE
• CONTRACT TERMS
• LENGTH OF OBLIGATION
• PENALTIES FOR EARLY TERMINATION
• SERVICE RESPONSE
• IMPLEMENTATION COST
• PAYMENT STRUCTURE
14. Assessm
entRecruiting/ApplicationOnboarding
Perform
anceM
gm
t
LM
S
Payroll
Benefits
Tim
ekeeping
Product
SupportIm
plem
entation
CostFinancialStrength
Company A y 1 2 5 5 17.5 58%
Company B y 3 2 3 3 16.5 55%
Company C y 3 4 4 3 21 70%
Company D y 3 2 3 3 16.5 55%
Company E y 3 4 4 4 22 73%
On paper only 1 1 5 11 44%
On paper only 1 1 5 11 44%
$XX $XX $XX $XX $XX $XX $XX $XX 356$ Avg: 57%
Perf & Goals
Succession
360 Feedback
Company F y 2 2 4 5 5 25.5 68%
Company G y y 5 5 5 3 2 31.5 84%
Company H y y 3 4 4 3 21 70%
Company I y 3 2 3 2 3 19.5 52%
Company J y 3 4 4 4 4 28 75%
$XX $XX $XX $XX $XX $XX $XX $XX 258$ Avg: 70%
Option 2 Company 1
NTS-
Performance
Mgmt
NTS-
Learning
Payroll HR Mgmt
Time &
Labor Mgmt
5 3 5 4 3 31 83%
Company K y y
Company L y y y y y
$XX $XX $XX $XX $XX $XX $XX $XX 365$ Avg 81%
Perf & Goals HCM Benefits
Time
Tracking
Succession
Planning
Career Dev
Company M y
Company N y y y y y y
$XX $XX $XX $XX $XX $XX $XX $XX 500$ Avg 62%
Perf & Goals
Succession
360 Feedback
Company O y y y
Company P y y y y y
$XX $XX $XX $XX $XX $XX $XX $XX 458$ Avg 68%
Company K y
Company Q y y y y
$XX $XX $XX $XX $XX $XX $XX $XX 370$ Avg 77%
Option 2 Company 1 Do Right Know Right Payroll HR Mgmt
Time &
Labor Mgmt 4 4 3 5 4 30 80%
Company K y y
Company P y y y y y
$XX $XX $XX $XX $XX $XX $XX $XX 550$ Avg 73%
2 1.5 1.5 1.5 1
30
Option 4 Assessment Learning
5
ATS DayPlan DayPlan DayPlan DayPlan
NONE
Learning Paylots Benefits
ETP
ADO
Paylots DBF ADO
30
Projected
annual cost In
thousands
4 3 4 3 2 25 67%
y
4
2 5 4
67%
69%
37.5
79%
37.5
57%
67%
37.5
37.5
37.5
2 5
Learning
3 5 4 4
3 3 2
4
Currently
Company 1 iApplied
Option 1 Company 1 KMS Onboarding
Company 1 Recruiting Onboarding
Option 5 Company 1 ATS Onboarding Learning
29.5
25
21.5
26
25
1 3
3 4
3 2
Option 3
4 3 4
AS Payroll
Cloud
Connect
Absence
Mgmt
3
Perf & Goals
83%
4 3 3 3 5 26.5 71%
5 4 3 31
37.5
Time &
Labor Mgmt 5 3
Workbox
X
X
X
X
XX
X
X
X
X
17. FINAL SELECTION
PRESENT FINAL RECOMMENDATION TO DECISION MAKERS!!
NEGOTIATE FINAL PRICING:
• FIXED COST INDUSTRY
INCLUDE YOUR REQUIREMENTS INTO CONTRACT LANGUAGE
20. CONTINUING SUPPORT
•ACCOUNT MANAGER – JUST A PRETTY FACE?
•PHONE SUPPORT – WHO IS PICKING UP THE PHONE?
•EMAIL SUPPORT – WHEN WILL I GET A RESPONSE?
•CONTINUOUS TRAINING – WHAT’S AVAILABLE, WHAT DOES IT COST?