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Innovation Challenge
Technology Development Program
Vanessa Chiang, Shivraj Gill, Michelle Kim, Winston Lee, Daniel Nguyen
Group 5
Innovation Challenge
Customer Problem/Healthcare ProblemCustomer Problem/Healthcare Problem
Customer Problem:
Dating apps have a bad reputation
Creators of these apps are criticized for fostering a “hookup culture”
Healthcare Problem:
Millennials are uninformed of and disengaged with healthcare
% using these apps for casual encounters, without considering health risks, is growing at an
alarming rate
Customer ArchetypeCustomer Archetype
Meet Zane, the CEO of the major dating app, TinderUniversity
Description
Owns a company that develops a major dating application
Behaviors
Is upset when media outlets accuse him of creating a “hookup culture”
Motivators
He is actively pursuing ways to improve the image of his company
Market LandscapeMarket Landscape
We’re swimming in a Blue Ocean
START-UP GROWTH MATURITY EXIT
DEATH
REBIRTH
Dating App
Industry
Dating App
Industry
Market SizeMarket Size
50,000,000
30,000,000
5,000,000
3,500,000
Tinder
OkCupid
Grindr
Bumble
88,500,00088,500,000 Total
Four Large Mobile
Dating Services
270% Increase in # of users!
Unique Value PropositionUnique Value Proposition
Our goals include: Protection, Engagement, Informing, Prevention, Healthy Living
The only health API that keeps your users safe and
informed before they meet new partners
PrototypePrototype
Key Experience Walk-through: https://youtu.be/Fh_uIWdcoA4
Revenue ModelRevenue Model
API	
POP_UP	
FEATURE
API	
DASHBOARD	
FEATURE
Dating
Application
Optum
STREAM
STREAM
Annual
License
$ 3,650/yr
Too early
to measure
Too early to measure
$ 0.10/click
Business Segment InterestBusiness Segment Interest
Preventative Healthcare
Revenue
LearningLearning
The willingness to pivot is important
Major Feature Pivot: STD Results Exchange
Data-driven business decisions are impactful
2 surveys with screener questions (Qualtrics)
Guerilla User Research/Tests to validate UVP
Conducted 10 interviews with UHG Management
Call to ActionCall to Action
We need to tackle challenges, regardless of how difficult or uncomfortable the conversations may be
Funding
Development
Partnership/Sales
Q/A
Beta Testing
Deployment
2016 2017Q4 Q1
REALITY
Research Results, Additional Resources:
https://drive.google.com/folderview?id=0BwdDvJ9MbPI1eUlkX19ET0FQQTg&usp=sharing
Need to reach out to Product Managers and Developers at large dating service companies

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