William Cox is a senior information technology specialist and SharePoint administrator with over 20 years of experience in customer support and information technology. He has over 2 years of experience designing and administering SharePoint sites, lists, libraries, pages, taxonomy and searches in SharePoint 2007 MOSS and SharePoint Server. Cox also has strong training and management skills, having trained over 450 users and managed an IT department of 5 employees. He is currently pursuing an associate's degree in computer science and information technology from Central Texas College and holds a CompTIA Security+ certification.

1. William Cox
5975 Tabor Church Rd (Cell) 910-583-7406
Fayetteville, North Carolina 28312 MARK0215@YAHOO.COM (Home) 910-433-2412
Senior Information Technology Specialist – SharePoint Administrator
Enthusiastic Information Technology professional with a 20 year track record of providing excellent
customer support. Skilled in SharePoint administration with over 2 years experience in designing sites,
custom lists, libraries, pages, Taxonomy and searches. Vast knowledge in SharePoint 2007 MOSS and
SharePoint Server administration. Attention to detail oriented especially when dealing with content
management, data migration, Information Management Policies and Enterprise Content Management.
Excellent Trainer with Over 10 years management, Leadership and training experience. Over 15 years
experience with Microsoft Office, including Word, Excel, and PowerPoint
Objective
Seeking a fulfilling position as a SharePoint administrator and Information Management Officer that
allows me to utilize my leadership skills and experience; simultaneously, allowing me to grow in
knowledge.
Education and Certifications
 CompTIA Security +
 Central Texas College – Kileen, Texas
AA in Computer Science of Information Technology “ In Progress”
Employment History
June 1995 – Present Information Systems Supervisor Fort Bragg, NC
 Created and Managed SharePoint Site, Lists, Libraries and permissions for over 450 users.
 Trained over 450 users on proper utilization of the Battalion’s SharePoint Site.
 Managed 5 employees in the Information Technology department.
 Fielded an average of 30 customer service calls per day closing 98% of all trouble tickets within
24 hours.
 Maintained the Army Training and Certification Tracking System database for the Battalion.
 Managed Content on a 7 TB File Server and provided knowledge management training to over
450 users.
 Maintained over $100,000 in computer equipment.
 Managed life-cycle program for out-dated computer equipment.
Professional Skills
 SharePoint administration
 Systems Admin
 MS Office Suites
 Typing 50 WPM
 Content Management
 Customer Service
 Information Security
 Help Desk Support
 Knowledge Management
Languages
English, Spanish