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IKEA GOVERNANCE
MEETING
Monday 4 April 2016
• Founded in 2000
• HQ in Edinburgh, operated globally
• Capability includes Simulations, Serious Games, Gamification,
Communications & Contextual Education
• c100 partners worldwide
• Content includes ITSM, Cloud, Security, BCM and PPM
• Clients: Bank Of America, Ford, J&J, Swiss Re
• Gartner Cool Vendor
• Acquired by Capita 2013
G2G3
PRESENTATION AIM
To submit to the audience that big data and disruptive thinking should be
harnessed to ensure our engagement activity is as timely and compelling as it
can be.
In so doing we give ourselves the best possible chance of reducing the risk the
IT user presents to cyber defence.
Education
Communications
Incident Response
Module B
(Role/User
specific)
Module A
Predictive
Analytics
Patterns of
Behaviour
Industry
Trends
Module C
SUMMARY
Area Challenges Opportunity
Education
Static
Motivation based on fear and compliance
No closed loop feedback
Leverage big data to identify topics
Profile individual behaviours to identify risks
Communication
Lack of trust
No closed loop feedback
No sense of ‘team’
Share as much data as possible to allow staff to build a
picture of threat & understand their role
Incident Response
Finding the right staff
Harnessing internal talent
Rapid review of data to aid learning
Not same emphasis on innovation as other areas
Use data to identify key stakeholders / experts
create crowdsourcing platform
share data for mission review
share data for innovation / jams
Questions
Jason Mcclay
jm@g2g3.com

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Using Big Data to Create Engagement Agility

  • 2. • Founded in 2000 • HQ in Edinburgh, operated globally • Capability includes Simulations, Serious Games, Gamification, Communications & Contextual Education • c100 partners worldwide • Content includes ITSM, Cloud, Security, BCM and PPM • Clients: Bank Of America, Ford, J&J, Swiss Re • Gartner Cool Vendor • Acquired by Capita 2013 G2G3
  • 3. PRESENTATION AIM To submit to the audience that big data and disruptive thinking should be harnessed to ensure our engagement activity is as timely and compelling as it can be. In so doing we give ourselves the best possible chance of reducing the risk the IT user presents to cyber defence.
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  • 41. SUMMARY Area Challenges Opportunity Education Static Motivation based on fear and compliance No closed loop feedback Leverage big data to identify topics Profile individual behaviours to identify risks Communication Lack of trust No closed loop feedback No sense of ‘team’ Share as much data as possible to allow staff to build a picture of threat & understand their role Incident Response Finding the right staff Harnessing internal talent Rapid review of data to aid learning Not same emphasis on innovation as other areas Use data to identify key stakeholders / experts create crowdsourcing platform share data for mission review share data for innovation / jams