2. • Founded in 2000
• HQ in Edinburgh, operated globally
• Capability includes Simulations, Serious Games, Gamification,
Communications & Contextual Education
• c100 partners worldwide
• Content includes ITSM, Cloud, Security, BCM and PPM
• Clients: Bank Of America, Ford, J&J, Swiss Re
• Gartner Cool Vendor
• Acquired by Capita 2013
G2G3
3. PRESENTATION AIM
To submit to the audience that big data and disruptive thinking should be
harnessed to ensure our engagement activity is as timely and compelling as it
can be.
In so doing we give ourselves the best possible chance of reducing the risk the
IT user presents to cyber defence.
41. SUMMARY
Area Challenges Opportunity
Education
Static
Motivation based on fear and compliance
No closed loop feedback
Leverage big data to identify topics
Profile individual behaviours to identify risks
Communication
Lack of trust
No closed loop feedback
No sense of ‘team’
Share as much data as possible to allow staff to build a
picture of threat & understand their role
Incident Response
Finding the right staff
Harnessing internal talent
Rapid review of data to aid learning
Not same emphasis on innovation as other areas
Use data to identify key stakeholders / experts
create crowdsourcing platform
share data for mission review
share data for innovation / jams