1. Rachel Wike
Focused in Social Work and Nonprofit Organizations.
4883 Wordsworth Cir.
Conover, NC 28613
(828) 234-9344
rachelwike26@gmail.com
EXPERIENCE
Alexander County DSS-CPS,
Taylorsville, NC
— ​CPS Investigator
MARCH 2015 - PRESENT
Completed Pre-Service Training, Legal Aspects Training, Domestic
Violence Training, and CPS Assessment Training. Capable of managing a
caseload, and meeting the standards of completing dictation in seven
days. Worked closely with families, handled documentation such as a
Safety Assessment, 5010, etc. Feels comfortable and confident in the
public service environments.
Hickory Downtown Development Association,
Hickory, NC
— ​Event Specialist Intern
OCTOBER 2014- DECEMBER 2014
Consistently recognized by management for providing superior
customer service. Worked close with the team to produce an awesome
event such as the Candy Crawl and the annual Christmas event.
Carmike Cinemas 15,
Hickory, NC
— ​Staff Leader
DECEMBER 2008- MARCH 2015
Accountable for all staffing training and implementing policy and
procedures. Resolved guest complaints. Worked closely with employees
to produce an excellent customer experience. Promoted to Senior
Usher after only two months in position.
SKILLS
Fast Learning, Customer
Friendly, Perform well in high
demanding, fast-paced
environments, Problem
Resolving, Worked 7 years in
customer service, Scheduling,
Creative Problem Solving,
Training Staff, Promote a
Hospitality Environment,
Computer Literate, Excellent
Verbal Communication,
Accomplishments, Data Input/
Organization
LANGUAGES
English, German

2. Catawba County DSS- Family Builders,
Newton, NC
— ​Adoption Intern
JANUARY 2014- JUNE 2014
Handled client complaints, maintaining a positive experience for all
adoptive parents and foster children. Accountable for documentation
such as child profiles and PPAs.
EDUCATION
Lenoir- Rhyne University, ​Hickory, NC
— ​Bachelor of Arts in Human and Community Services
DECEMBER 2014
Minor in Sociology. Made the Dean’s List for three consecutive years.
GPA: 3.74
PROJECTS
Candy Crawl
— ​Coordinated the Candy Crawl along side the Hickory
Downtown Development Association
Served the Community with great customer service and
entertainment
Social
— ​Sorority sister of Chi Omega: Involved in planning events,
and was head of Social Chair for one consecutive year