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How does the original A-to-E ticket system change the demand pattern?
2) What are the two most important rates managers must monitor for managing and analyzing
the queue?
3) Explain the significance of introducing the Switchback Queue in Disney Land. What are the
major benefits of that?
4) What are the challenges in introducing the reservation-only system in Disney Land? What was
the solution to address the challenge?

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  • 1. How does the original A-to-E ticket system change the demand pattern? 2) What are the two most important rates managers must monitor for managing and analyzing the queue? 3) Explain the significance of introducing the Switchback Queue in Disney Land. What are the major benefits of that? 4) What are the challenges in introducing the reservation-only system in Disney Land? What was the solution to address the challenge?