Effective Communication Tips: - For any effective communication following factors must be considered: - • It is important to make worthwhile contribution to the conversation so have clear

1. Tips to Enhance Communication Skills
Effective Communication Tips: -
For any effective communication following factors must be considered: -
• It is important to make worthwhile contribution to the conversation so have clear purpose
and objective of the conversation.
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• Develop effective non verbal communication skills. Right smile, eye contact, posture,
handshakes do create a positive impact.
• Make appropriate gestures with hands and face.
• While speaking and listening making an appropriate eye contact and looking into the eyes
of the person with whom we are conversing can create a significant impact and make the
interaction more successful as it coveys interest and courage.
• Being confident is vital.
• Try to break down barriers that exist in the communication process.
• Be clear and concise.
• Be firm about your opinions, views, ideas and suggestions so that it can be confidently
conveyed.
• Ensure that your words, gestures, facial expressions and tone match with each.
• Analyse the audience before communication.
• Conveying right message to right person is important because what is critical or worthwhile
to one individual may not be to another.
• Develop effective probing skills by asking the right questions.
• Take initiative yourself. Don't wait for suppliers, customers, buyers etc to call you. Instead
call them, take the initiative to start the conversation. It helps to build healthy two way
effective communication between both the parties.
• Try to highlight critical points.
• Learn the art of dealing with difficult conversations.

2. • Ensure that you give and receive appropriate feedback.
• If the message is too lengthy, dis-organised or contains errors it can often be
misunderstood, confusing and misinterpreted.
• Practicing good communication skill everyday is important as "Practice makes man
perfect."
In addition to the above attributes a good communicator also focuses on the following factors
to enhance his/ her communication skills: -
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1. Interpersonal Skills: -
• Such skills are used when engaged in face-to-face conversation with one or more persons.
For effective Interpersonal skills not only verbal communication and effective speaking is
vital but also our voice, on-verbal signals, gestures, facial expressions, body language, our
appearance and active listening skills are significant.
• The advantage of having good Interpersonal skills is that it enables us to contribute
effectively in groups and teams and become a 'team player'.
• It builds a strong relationship with other members of the group and leads to better
communication and building better rapport with others.
• Good Interpersonal skills also help to enhance our problem solving and decision making
ability.
2. Presentation skills:
o Although we may use this skill infrequently, but for any management student who intends
to become future business leader effective Presentation Skill is critical.
o There will be times in your life, when you need to present information to your customers,
employees, buyers, trade unions, sellers, government employees, suppliers, agents or even
overall community at large.
o They can either be individual or group of people in a formal or informal setting.
o Effective Presentation Skills requires good planning, preparation and practice.
3. Writing skills:
§ For any manager communication skills are not only limited to face-to-face direct verbal/
non verbal interactions with others but also good Written Communication.

3. § It involves the ability to write clearly, concisely and effectively.
§ It involves avoiding grammatical errors, spelling mistakes, knowledge of formal and
informal writing styles/ techniques, knowing the importance of structure in any business letter
or report.
4. Personal Skills: -
ï It emphasis on improving self-esteem, building self confidence, developing positive attitude,
knowing anger management and stress management techniques which helps in maintain a
healthy body and mind and develop positive feelings about ourselves and helps to enhance
our communication skills.
ï Good Personal Skills also helps an individual to deal with difficult situations like dealing with
aggression and communicating in difficult situations.
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