If you have deployed Citrix VDI (xendesktop, xenapp) you are probably looking for ways to monitor the user experience and ensure users can access the service. With robotic process automation (RPA), and specifically James, the virtual robot, you can test availability and performance not only of the Citrix software, but also the applications inside of the VDI. James is a full service RPA virtual robot, meaning that he can monitor, capture errors, report them, and even proactively attempt to resolve issues automatically.