Adjusting Course During a Pandemic: Strategies for Tech and Standards Orgs Post Webinar Survey
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This document outlines 7 strategies for standards and technology organizations to adapt their operations during the COVID-19 pandemic. The strategies are: 1) Effectively conduct online meetings, 2) Maximize decision making in a remote environment, 3) Identify gaps where standards can address new use cases, 4) Build continuity plans to avoid single points of failure, 5) Secure remote operations and educate members, 6) Adapt dashboards and plans to current realities, and 7) Maintain flexibility in processes and expectations. The webinar speakers discuss each strategy in more detail and provide related tips.
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Adjusting Course During a Pandemic: Strategies for Tech and Standards Orgs Post Webinar Survey
- 1. WEBINAR: ADJUSTING COURSE DURING A PANDEMIC: STRATEGIES FOR TECH AND STANDARDS ORGS
- 2. Today’s Speakers Andy Freed Chief Executive Officer Greg Kohn Chief Growth Officer Alysia Johnson Senior Vice President, Client Services
- 3. Life Changed All of a Sudden…
- 4. We Need to Adapt to an Imperfect Environment
- 5. 7 Practical Strategies Meet Online Effectively Maximize Decision Making Mind the Gaps Secure Yourself Change the Dashboard The Magic WordBuild Continuity Plans 3 5 7 2 4 1 6
- 8. 7 Rules of Great Online Meetings 1. Keep it short 2. Prepare (pre-read packages, consent agendas, etc.) 3. Use the right tool for the job 4. Remember time zones 5. Video killed the radio star…and multitasker 6. Engage 7. Pacing and time management
- 10. Maximize Decision Making • Getting groups to make decisions is always hard; the challenge often elevates in a fully remote environment • Do as much pre-work as possible to tee up the decisions • Outreach calls • Straw polls
- 11. Maximize Decision Making • Use decision tools and polling platforms • A range of interactive features to move groups from brainstorming to decision faster
- 12. 3 Mind the Gaps
- 13. Where are There Gaps Where Standards Can Help? Are there instances where your group’s core technology or standards could help address new emerging use cases? • Telemedicine • Travel & hospitality • General logistics • Contact-free data exchange • Geolocation/data privacy
- 15. “If this man should fall, who will lift the flag and carry on?” Col. Robert G. Shaw, Glory
- 16. Life Happens Illness or absence of a key volunteer or staff member • Organizational spokespersons • Document editors • Group chairs/co-chairs • Leaders approving or releasing payables
- 17. Preparation Matters • Are processes documented? • How do you avoid single points of failure? • Are you using collaborative tools to ensure work continuity? • Are policies and procedures streamlined and simplified?
- 20. Remember the Advice to Dr. Jones
- 21. Tips… • Passwords on calls • Remind members to post sensitive documents in a protected tool, not send over email • In general, don’t record conference calls and web meetings • Ask members to treat your consortium’s information with same level of care as they would their personal banking information
- 23. Adapt Your Dashboard for the Times • Engagement • Low engagement erodes progress and morale • Impact renewals • Financial plans • Take a fresh look • Be realistic (particularly revenue decline) • Renewals are a key benchmark right now • Deliverable schedules • A lack of F2F working group meetings decelerate deliverables • Most tech groups use F2F meetings to help accelerate deliverables • Doesn’t drift past relevancy
- 24. 7 The Magic Word
- 25. flexibility flex·i·bil·i·ty (noun): the quality of bending easily without breaking
- 26. Flexibility is Key Right Now • Ask. Listen. Repeat. • Keep a stop/hold list • Perfect attendance is impossible • Don’t be a prisoner of process
- 27. Knowledge Hub Articles Insights & Best Practices Videos Podcasts
Editor's Notes
- MODERATOR
- Welcome to today's webinar. I'm Andy Freed, the CEO of Virtual, coming to you live from my attic in Massachusetts. [Note: share where you are speaking from – this helps to show how Virtual we were before this]
- ANDY
- ANDY
- ANDY
- ALYSIA
- ALYSIA
- ALYSIA
- GREG
- A new range of tools and applications has emerged designed specifically to help groups make better decisions – and more efficiently Powernoodle has allowed many of our client groups to perform strategic work and formulate decision making asynchronously, minimizing the amount of time needed on conference calls. This has been a tremendous benefit for global groups with stakeholders spanning many time zones
- andy
- ANDY
- ALYSIA
- ANDY (Movie = Glory)
- ALYSIA
- ANDY
- (Movie = Indiana Jones)
- ANDY
- greg
- GREG Even healthy Orgs need to take a fresh, realistic look at their financials and be realistic about potential impacts (particularly revenue decline). Member renewals are a key benchmark right now. Most tech groups use F2F meetings to help accelerate deliverables. Do your schedules need to be adjusted? Either way, keep close tabs to ensure the work in your groups doesn’t drift past relevancy.
- alysia
- ANDY
- You will also find many more resources on association management best practices in the Knowledge Hub, including articles, insights, videos and even a podcast – 5 minutes with Andy.