1. VIRGINIA M. WOLFF
2816 Dewey Ave.#102
Norman, OK 73072
405-701-3909
www.vwolff@gmail.com
MEDICAL OFFICE
Objective:To achieve employmentinthe area of my experience with teachingyouth in
Business/CareerTechthrough the alternativelycertifiedroute with OKSDE.
EDUCATION
Moore Norman Technology Center $500 scholarship Norman, OK
Certificates and Classes Knowledge and Skills
 Medical Office &ElectronicRecord
Keeping
 Medical Terminology
 Medical BillingandInsurance &Coding
 Computerknowledge:MSOffice,
MicrosoftWord, PowerPoint,andExcel
 ICD-9 & CPT , AAPC
 HIPPA rules and regulations compliance
 Billing and Insurance experience with
Tricare and Medicare/Medicaid
 Verification of Insurance Denial of
claims for MD office/negotiation skills
 Filing of claims with MD’s office federal
documentations
 Insurance Verification
NewMexico State University Master’s degree (Higher Educational Management & Development)
Las Cruces,NM
Wichita State University Bachelor’s degree (GeneralStudies minors in Nursing, Psychology,
Sociology, Women Studies, and Speech) Wichita, KS
WORK EXPERIENCE
Housekeeping/Customer Service Representative Norman, OK
Norman Addiction Information Center 4/2015 to Present
 Sanitize lobby, make patient demographic charts,wipes tables with Lysol Handi-wipes
Billing Specialist Norman, OK
Thunderbird Clubhouse 8/2001 to 12/3/2010
• Washeddishes,disinfectedrestrooms,countedcash,tookpaymentsonloans,tookpaymenton
savingsaccounts,balancedexcel budgetaccountforTBCH, Billing,sweepandmopfloors,
answeredmultiline phones,participatedinself aswell asothersco-occurringdual diagnoses
recoveryprocesses,referredpeopletocommunityresources,studied,studiedphysician’sdesk
reference medicationsforself aswell asothers,greetedanddirectedpublic,MSOffice,Excel,
Outlook
Labor Finders & Advanced Personnel Agencies 12/2007 to 8/2008
 Post Office, bindery, hospitals, and office cleaning 30 to 40 hrs. /wk.$7.25/hr.

2. (Temporary pool)
Surveyor Representative Norman,OK
University of Oklahoma 8/2002 to 11/2002
 Providedconfidential interviewstoindividualsforresearchthroughout the state of Oklahoma
aboutthe economicconditionsof rural communitiesthroughthe state of Oklahoma
 Departmentof EconomicDevelopmentandManagement
 Data entry for confidential surveys 20 hrs. /wk.$7.25/hr.
Fund Raiser
USA Federal land grant Missionary Juarez,Mexico
 Fed the poor baskets of soft fruit 01/1992 to 8/1993
 Coordinatedcleftpalate surgeryforeighteenmontholdbabygirl inJuarezwithJesuitmedical
clinicJuarezandUniversityof TexasEl Paso
 Exchanged my benefitsfor pesos to help those less fortunate than myself 30 hr. /wk. volunteer
Graduate Assistant/North Central Association Albuquerque,NM
University of New Mexico 01/1995 to 5/1995
 Filed teacher’s credentials for state of New Mexico (contract labor)
 Visitedschoolsforaccreditationpurposes
 Data entry,answeredmultiline phonesforstate accreditationpurposes
 LearnedabouthighpoweredtechnologyonaUNM campus departmentof networkingfor
entire campus
 StudiedunderLibraryof CongressandDeweyDecimal inmedical libraryandmaincampus
library 20 hr. /wk.$800/mo
Instructor Internship (onMA transcript)
Dona Ana Community College Las Cruces,NM
 Taught reading and study skills 01/1993 to 5/1993
 Academicadviserandcareercounseling
 LessonPlanning
 UtilizedtestassessmentsMyer-Briggs&otheron-line NMSUcareerassessmenttests
Student Assistant/Custodial (various campus depts.)
Wichita State University Wichita, KS
 Operated multiline phone systems 8/1982 to 12/1989
 Data entry/Billing&Excel &MS Office &Word Perfectdatabases
 Responsible foradministeringeyeexams
 Greeted& directedstudents
 Sterilizedtoilets,emptiedtrash,vacuumedclassrooms,andstripedtile floorsasa team
 Made photocopiesforProfessorsforclassroompreparation
 ShelvedandstudiedunderLibraryof CongressandDeweyDecimal
 Administered eye exam witheye exam machine from 1960’s 20 to 40 hr. /wk.$3.35/hr.
Unit Assistance & Food Service
St. Francis Hospital Wichita, KS
 Operated multiline phones 8/1976 to 4/1981
 Labeledanddeliveredlabspecimens

3.  Passeddinnertraysoutand fedpatients
 Compiledchartsforunits,workedonanorthopedics&floatpool floor,andcompletedIntake /
Outputcharts
 Dismissedpatients
 Chartedvitals
 Escorted patients to various parts of the hospital
 Sterilized beds, emptied trash, and sanitized toilets from urinals and bed pans
 Shelved under Dewey Decimal for tuition scholarship 30 hr. /wk. $4.25/hr.
Leave camp one day every two weeks & on- call 22 hours a day $550 to $1000
American Girl Scout Council of the Heartland
Wichita Area Girl Scout Camp Leon, KS
Counselor-In-Training I & II summers of 78/79/80/81/82
Girl Scout Camp Counseling including Assistant Unit Leader and Unit Leader
 First day of camp made name tags out of construction paper and gave straight pin’s to clip on
shirt
 Youth came in groups of age separated area by chosen interest areas
 We would read “The Giving Tree” to every age group but teenager’s
 Weekly program planning for every hour of time youth spent at camp
 Taught youth through teenager’s spiritual character building
 Utilized arts and crafts to achieve career exploration through achieving learning objective’s
 Taught Flag Ceremony every AM