New GO PPT_April 2022.pdf.pdf

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The session will begin at 07:30 AM UTC

Group Orientation Session
Welcome - Bienvenue

Online Session Guidance
• Time-frame
• Issues/problems
• How and when to participate
• Icons
• Networking
• Copyrights
• Pre-GO Package
• Post-GO Package

Introduction
Discovering Canada
Living in Canada
Working in Canada
Next Steps
Day 1
Day 2

Planning for Canada: a three-step service
PfC Provincial Advisors
Employment Advisors

Settlement Sector: Pre & Post-arrival services
Canada.ca/newcomerservices
Pre-arrival services
In-person or Online
Immigrant agencies across Canada
are there to help you!
Post-arrival Settlement Services
at your destination in Canada
1
2

Planning for Canada Team
Chahat Sawhney
Facilitator
Mansi Mathur
Client Services
Assistant
Chanchal Sidhu
India Regional
Manager
Joanna D'Costa
Facilitator
Jaspreet Kaur
Facilitator
Aradhana Bhushan
Facilitator
Ramandeep Kaur
Facilitator
Sandeep Ahuja
Facilitator
Shivani Jain
Facilitator

Meet & Greet
Remember:
This is the start of your professional network in Canada!
Your Name
Your Planned
Destination
Example:
Nejla – Saskatoon – Engineer
Your current/
intended occupation

What is expected of me?
Lecture 5%
Reading 10%
Audio Visual 20%
Demonstration 30%
Discussion Group 50%
Practice by Doing 75%
Teaching Others 90%
During the GO session
• Engage & actively participate.
• Prepare occupation & destination
specific questions to discuss during
PPS & with PfC in-Canada advisors.

What is expected of me?
• Conduct additional research.
• Select key topics and prepare specific
questions.
• Discuss these topics and questions during your
PPS and with your assigned PfC advisor.
Contact them!
• Reflect on managing expectations.
• Identify potential challenges ahead.
After the GO session
Preparation is Key!

Discovering Canada
Discovering Canada

What do I know about Canada’s Indigenous
peoples?
1
2
3
First Nations
Métis
Inuit
Three distinct groups:

Historical timeline
John Cabot
Claim the land
For Britain
1883
1497 1534
Jacques Cartier
claimed the land
for France
1867
Confederation
Birth of Canada
1996
Residential
schools
2015
Truth &
Reconciliation
Commission
Battle of the
Plains of Abraham
French were defeated
1759 2008
Before
contact
Original
Inhabitants.
200,000-500,000
Indigenous peoples

What can I do to be an active part
of Reconciliation?
• Ask questions, conduct research.
• Learn about the treaties and
Indigenous communities in your
destination. Check native-land.ca.
• Join dialogue circles.
• Attend indigenous ceremonies.
• Participate in storytelling events.
• Be part of a cultural exchange.
• Go to the indigenous section when visiting
museums.
Ask post-arrival settlement organizations about
activities to interact with and learn about
Indigenous Peoples.

Indigenous peoples today
The terms Indian and Eskimo are offensive.
Indigenous is the proper term.
Chief Robert Joseph
Peace-builder, TRC advisor
Officer of the Order of Canada
Susan Aglukark
Award-winning
Inuk singer / songwriter
Photo by Christopher J. Morris
Mary Simon
Governor General
of Canada

What do I know about
French-speaking
Canadians?
Hudson
Bay
YT
NT
NU
BC AB
SK
MB
ON
QC
NL
NS
NB
PEI
Francophone
communities
across Canada
Source: Immigration Francophone - carte.immigrationfrancophone.ca

What do I know about French-speaking
Canadians?
• French is the first language
of almost 8 million Canadians.
• There are Francophone
communities across Canada.
Speaking both official languages
is an asset.
• French is spoken by over
10 million people across Canada.

Canada’s immigrant population
Immigration
accounts for over
80%
of population growth
Immigration
accounts for
90%
of labour force growth
1 in 5
people are
foreign-born
Source: Statistics Canada – Government of Canada

Rights and Protection for All
What rights will I have?

LGBTTQ2+
Lesbian, Gay, Bisexual, Transexual,
Transgender, Queer/Questioning,
Two-Spirit, + (no one left out)

LGBTTQ2+
Gender equality

LGBTTQ2+
Gender equality
If you experience abuse
contact the police or an immigrant-serving
agency for help.

LGBTTQ2+
Gender equality
People with disabilities
agency for help.

LGBTTQ2+
Children’s rights
Gender equality
agency for help.

LGBTTQ2+
Children’s rights
Mobility Rights
Gender equality
agency for help.

LGBTTQ2+
Children’s rights
Mobility Rights
Legal Rights
Gender equality
agency for help.

Oceans that surround Canada
3
Canada: my new home

Time zones
3
6
Canada: my new home

Time zones
Seven hours to fly across Canada
3
6
7
Canada: my new home

Time zones
Ten provinces and three territories
3
6
7
13
Canada: my new home

Time zones
Ten provinces and three territories
Canada’s population
3
6
7
13
38m
Canada: my new home

Employment reasons?
A better future for your
children?
To reunite with your
family in Canada?
Other?
Reflecting on your image of success, to what
extent does your destination figure into it?
Take a moment and reflect on why you are
choosing to immigrate to Canada.
Reflection:
What does success look like?
Where should I settle to increase
my chances of success?

• To what extent does your reason for
immigrating match your choice of destination?
• Have you considered other destinations that
may increase your chances of success?
• Why or why not?
Reflection:
What does success look like?
The answer to these questions will help you
make the right decisions.

Salary Rent + Utilities Housing price Childcare
$3,334
$3,803
$4,122
$1,023
$1,034
$938
$1,242
$1,295
$299,000
$810,300
$986,400
$525
$1,685
$1,400
$3,565
$2,961
$325,800
$967
$651
$266,100
Cost of Living
Estevan, SK
Halifax, NS
Winnipeg, MB
Toronto, ON
Vancouver, BC

Number of immigrants settling
outside big cities has more than
doubled.
Source: Ministry of Finance, Ontario
People are moving to smaller towns
and rural areas.
Smaller communities might be a
better option for newcomer families.

Success Story
Nina and Randolph, from the Philippines,
found success in Winkler, Manitoba,
a 13,000-population city.
“Community is key to making new
life in smaller cities.”
“So lucky that I ended up in
Winkler.”
Source: CBC – The Current (February 4, 2020)

Cost of living & labour demands
vary across the country.
Consider smaller communities.
Look for the information you
require to make informed
decisions.
Prepare as much as possible in advance
What are the Key Messages & Client Actions?
Research to determine where to
settle based on occupation-
specific outlooks, family
requirements, and preferred
quality of life.
Explore your destination.

What you need to know:
Information about COVID-19
1
2
3
Visit IRCC’s website frequently.
Have a 14-day quarantine plan.
Use the ArriveCAN app.
Your Provincial Advisor can provide destination-specific information on COVID-
19.

What to do before and after I arrive?
Housing PR card Schooling
Driving Weather Support

Refer to Handout #1
Individually, for each action, indicate whether you think the action should be taken:
Exercise: Pre- and Post-Arrival actions
1. Pre-arrival – before you leave for Canada
2. Post-arrival – after landing in Canada

1.
Submit a mailing address to
receive a PR card
2.
Open a bank account and get a
credit card
3.
Buy a SIM card / choose a cell
phone plan
4.
Visit a settlement agency
5.
Start the process to get a driver’s
license
6.
Register children in school
7.
Register for language classes
8.
Connect to Provincial and
Employment Advisors
9.
Apply for Health Card
10.
Buy private insurance for the first
3 months if relevant
11.
Get involved in the community
12.
Find a more permanent place to
live
13.
Learn about public transport
14.
Find a daycare/childcare
15.
Learn about the tax system
16.
Find a family doctor
17.
Get a Social Insurance Number
(SIN)
18.
Familiarize with your city and
neighbourhood
19.
Find after school program /
arrangements for your children
20.
Use IRCC’s Living in Canada tool
21.
Apply for benefits
22.
Buy seasonal clothes
23.
Buy additional health insurance if
needed (if not provided by an
employer)
24.
Learn about scams and fraud
25.
Find your first place to live

1.
Submit a mailing address to
receive a PR card
2.
Open a bank account and get a
credit card
3.
Buy a SIM card / choose a cell
phone plan
4.
Visit a settlement agency
5.
Start the process to get a driver’s
license
6.
Register children in school
7.
8.
Connect to Provincial and
Employment Advisors
9.
Apply for Health Card
10.
Buy private insurance for the first
3 months if relevant
11.
Get involved in the community
12.
Find a more permanent place to
live
13.
Learn about public transport
14.
Find a daycare/childcare
15.
Learn about the tax system
16.
Find a family doctor
17.
Get a Social Insurance Number
(SIN)
18.
Familiarize with your city and
neighbourhood
19.
Find after school program /
arrangements for your children
20.
Use IRCC’s Living in Canada tool
21.
Apply for benefits
22.
Buy seasonal clothes
23.
Buy additional health insurance if
needed (if not provided by an
employer)
24.
Learn about scams and fraud
25.
Find your first place to live
Pre-Arrival After arrival

Build your settlement plan in 2 minutes!
1. Before you leave
2. Crossing the border
3. Find services
4. Culture, laws, rights
5. Housing
6. Working
7. Language
8. Education
9. Health
Settlement tool

PfC Provincial Advisors
*Accompagnement Québec

What are my three most important documents?
The Permanent Resident
(PR) card is an identity
document and an official
proof of status as a
Permanent Resident.

Permanent Resident.
You need a Social
Insurance Number (SIN) to:
• work in Canada,
• receive benefits and
services from government
programs,
• file income tax returns.

Covered: Doctor visits,
medical tests, emergency
care, hospital stays.
Not covered: Ambulance,
prescription drugs (with
exceptions), dental and
vision care.
You need a Social
Insurance Number (SIN) to:
• work in Canada,
• receive benefits and
services from government
programs,
• file income tax returns.
Permanent Resident.

Healthcare options
Family physicians
Provide basic health
care, prescriptions for
medication, and referrals
to specialists.
You should find a family
doctor as soon as
possible after arrival.
Walk-in clinics
Have longer office hours
and are usually open on
evenings and weekend.
No need for an
appointment
If you need health care
but do not have a health
card or private insurance,
you can get help at low
or no cost.
Community
Health Centre
Call 911
• Life-threatening and urgent medical issues
• Fire or police emergencies

Start building your credit history
and a good credit score!
Government Saving Programs:
• Tax-Free Savings Account (TFSA)
• Registered Retirement Savings Plan (RRSP)
• Registered Education Savings Plan (RESP)
• Registered Disability Savings Plan (RDSP)
What should I know about finances?

How to avoid being a victim of fraud:
Recognize spam calls and emails.
Government departments do not
collect payments by phone or
confirm PII by phone or email.
If you are a victim of fraud, contact:
• your credit card company
• your bank
• local police
• Canadian Anti-Fraud Centre

Paul is at the mall buying a new shirt.
When the cashier rings up the sale,
the total is more than Paul expects.
"The price tag shows $24.95,"
protests Paul.
The cashier checks the receipt and
explains, "Yes, $24.95 plus tax.“
Do I pay taxes?
Sales Tax Rates
GST: 5% HST: combined
PST: varies TIPS: 10-20%
(Canada Revenue Agency)

As a resident of Canada,
you have to do your taxes
every year, even if you have
no income.
T4 slip
Do I pay taxes?

What benefits might I be eligible for?
• Canada Child Benefit (CCB)
• Maternity and Parental benefits
• Employment Insurance (EI)
• Worker’s Compensation Insurance
• Canadian Pension Plan (CPP)
• Old Age Security (OAS)

What are my parental responsibilities?
• Parents must not leave a child alone at
home (at least until the age of 12) or in a car
(at least until the age of 7).
• Parents are legally responsible to support
their children under 18.
What is seen as discipline in some countries
may be considered abuse in Canada.

• Childcare options:
pre-school programs & before-
and-after-school services, daycare
centres, home daycares, nannies.
• Childcare spots are not guaranteed.
• There could be a long waiting list.
• Average monthly fees vary
significantly across the country.
Should I consider childcare?

What should I know about
my children’s education?
Enroll your child
as soon as possible!
Elementary school
Secondary / High
school
After school
Post-secondary education
Daycare

Guides for newcomers
Settlement Workers in Schools (SWIS)
English as a(n) Additional / Second
Language classes (EAL / ESL)
Schools help for newcomer students
Daycare
Elementary school
Secondary / High
school
After school
Post-secondary education
Enroll your child

Hidden curriculum
Learner-centered approach
Parents’ involvement
Bukola Abdul,
PfC client from Nigeria
“My children … enjoy school so
much and are always excited to go
to school. The education they get
is ‘hands-on,’ which encourages
them to be independent and
ask questions.”
Canadian Education
Enroll your child

Get current & the most up-to-date information on how to:
Find a place to live
Sign up your kids for school
Fill out forms & applications
Look for a job
Access community services
Why should I visit an
immigrant-serving agency?
Types of services include:
Services
for women
Services
for seniors
Services
for LGBTTQ2+
Services
for youth

Strong language skills will help you:
• Meet people
• Access services
• Get a job
• Find housing
• Help your children with
schoolwork
Language Classes
Language competency will be a
major factor in your success!

How can I learn about my community?

Move-in costs
Security deposit
Moving
Furnishing
What should I consider while looking
for a place to live?
Neighbourhood
Market prices
Transportation
Proximity to …
Amenities
Laundry
Parking
Internet,
Telephone

Renting
Lease
Tenants’ & Landlords’
rights & responsibilities
What accommodation choices do I have?
Consider
Apartment - Townhouse
House - Rooms
Buying
Prices vary
Down payment and a mortgage
The Canada Mortgage and Housing Corporation (CMHC)
website provides tools and guidance for newcomers.

• Commute by public transport, walking, cycling
• Taxis and ride-hailing companies
• Research your destination
• Will you need to drive?
International driver’s license might be valid for a short time after you arrive!
How will I get around?

Driving laws are strictly
enforced
Driving regulations
It is a criminal offence to
drive under the influence
of drugs or alcohol
Stiff penalties for distracted
driving
“I used to drive in India, but licensing is
quite different in Canada. For licensing,
I failed an exam twice. So, I took
classes from an instructor, and, still, my
confidence was shattered. The biggest
issues were the shoulder check and
parallel parking. Finally, after my third
attempt, I was able to secure my
driver's license in Canada.”
Sangita Rathod, PfC client from India
1
2
3

SPRING SUMMER FALL
WINTER
How can I prepare for Canadian weather?
DECEMBER
JANUARY
FEBRUARY
(Short Days)
MARCH
APRIL
MAY
JUNE
JULY
AUGUST
(Long Days)
SEPTEMBER
OCTOBER
NOVEMBER

Very Excited
Excited Isolated
Depressed
Critical
Angry
Belong
Active Citizen
Coping
Knowing
what to do
Learning
Canadian
ways
Scared
Pre-arrival Arrival Honeymoon Culture Shock Adjustment
Adaptatio
n
Integration
All immigrants go through the different stages of cultural adaptation
The stages of Cultural Adaptation?

Immigrant Family
Refer to
Handout #2

Immigrant Family - Challenges & Life Changes
Refer to
Handout #2
Finding
a job
Standard
of living
Gender
roles
Network of
support
Weather
/ mood
New
systems
Canadian
culture
Roles of
family members

Discussion – Breakout rooms
What strategies could you use to
overcome the different challenges and
life changes you might experience in
Canada?

Don’t be afraid, embarrassed
or ashamed to access mental
health services!
Good mental health is the core of well-being and
the key to reaching your full potential!
• In Canada, mental health awareness
is a norm.
• A lot of stress is involved in moving
to a new country.
• Family roles might change.
• Mental stress can be shown through
physical symptoms.
Dial 2-1-1 or visit 211.ca
24 hours a day, 7 days a week
How do I ensure my mental well-being?

What are the Key Messages & Actions?
Access available supports
pre-arrival and post-arrival.
Determine which options
are the best for you.
You will go through many
adjustments.
Seek professional help when
needed.
By being patient and proactive,
you can overcome challenges.
Use IRCC’s Living in
Canada tool.
Be aware of the Cultural
Adaptation process.

• Make sure you have your handouts with you for Day 2.
• Complete Handout 3 - Job Readiness Self-Assessment Checklist.
• Read Handout 4 -Workplace Scenarios- and select the scenario you would
most like to explore during tomorrow’s session.
Homework
Do you have settlement questions related to your personal and family
situation as a result of the information provided today? Do not forget to write
them down and bring the list to your PPS.

Please log back on again tomorrow,
for Part 2 of Planning for Canada’s
Group Orientation (GO) Session.
Planning for Canada
Planning for Canada /
Planifier pour le Canada
@Planning4Canada

Welcome!
The session starts soon.
Please ensure that you are logged on with your
Planning for Canada ID No. + First Name.
You will only require a microphone for today’s session (you will not need to use a webcam).

• Make sure you have your handouts with you.
• Complete Handout 3 - Job Readiness Self-Assessment Checklist.
• Read Handout 4 -Workplace Scenarios- and select the scenario you would
most like to explore during today’s session.
Homework
Do not forget to write down any specific questions related to your destination
and occupation. You can raise them during your PPS.

What is expected
of me?
Lecture 5%
Reading 10%
Audio Visual 20%
Demonstration 30%
Discussion Group 50%
Practice by Doing 75%
Teaching Others 90%
During the GO session

my destination?

Atlantic Canada?

Nova Scotia: Most
populous Atlantic Province.
PEI: Connected to mainland Canada by
one of the longest bridges in the world:
the Confederation Bridge.
New Brunswick: Has the highest
Francophone population outside
Quebec.
Newfoundland and Labrador: Cricket has
recently been gaining popularity
following the arrival of immigrants from
the Indian subcontinent.
New Brunswick
Nova Scotia
Newfoundland
Quebec
1
2
3
4
Which of the following
provinces is officially
bilingual?
Facts

Central Canada?

Quebec:
• Produces more than a third of
Canada’s paper products.
• Its government negotiated more
independence and control.
Ontario:
• It has two capital cities.
• The service industry makes up 76.9%
of the economy and employs 79% of
the province.
Most populous
Many natural resources
Biggest Italian population
outside Italy
Attract more immigrants
1
2
3
4
What do Ontario and Quebec
have in common?
Facts

the Prairies?

Alberta:
• It has diverse topography, a little of
everything (mountains, deserts, rivers,
lakes, glaciers).
Saskatchewan:
• Mining and agriculture are major
industries in the province.
For the buffaloes
For the wheat
For the plains
For the flowers
1
2
3
4
Why is it called the Prairies? Facts
Manitoba:
• Known as the polar bear capital of
Canada.

the West Coast?

Small businesses make up 98% of
all businesses.
Vancouver is the largest port.
Indian
Chinese
Ukrainian
Filipino
1
2
3
4
Which is the largest immigrant
community in BC?
Facts
The most extensive park system in
Canada with approximately 600
provincial parks.
James Bruce Falls (840m) is the
highest waterfall of North America
and ninth-tallest in the world.

the North?

Northwest Territories: More than half of
the people are First Nation (Dene), Inuit
(Inuvialuit) and Métis.
Yukon: The government sector is the
biggest employer.
Nunavik
Northwest Territories
Nunavut
Yukon
1
2
3
4
Which territory is the newest
one, created in 1999?
Facts
Nunavut: The Inuit make up 85% of the
population, and Inuktitut is the language
of the Inuit.

Are you Job Ready?
Being job-ready means you have the skills you
need to find, get, and keep a job.
Job-ready individuals have a clear understanding
of their abilities and skills and their strengths and
weaknesses. They can show their competence.
Take a moment to review your
Job Readiness Self-Assessment Checklist
- Handout #3 -

Are you Job Ready?
Licensing
Requirements
Skill Gaps Essential, Transferable,
Soft & Technical Skills
Alternative
Career Options
Communication
Skills
Network Resume &
Cover Letter
Canadian
Work Experience

Finding work in your field - story
From: Habib, M., New to Canada, struggling to find work, The Globe and Mail, October 20, 2017
Dr. Shokry was a professor of dentistry & an oral maxillofacial
radiologist. She faced a challenge common to newcomers: getting
a job in her field. Despite her medical & teaching qualifications, she
could only find work at a call centre.
“When I came here, entering school again was something very strange for me.”
Regardless, she decided to attend a college Teacher Training Bridging Program
for Internationally Trained Professionals.
Today, Dr. Shokry is working in the education system & plans to take the exams
to qualify as a dentist in Canada.

What skills do you need to successfully
integrate into the Canadian workplace?
Skills

Workplace:
employer specific
1
Skills

Technical/Hard:
knowledge &
occupational skills
Workplace:
employer specific
1
2
Skills

Technical/Hard:
knowledge &
occupational skills
Workplace:
employer specific
1
2
Skills for Success
(essential):
foundational
3
Skills

Technical/Hard:
knowledge &
occupational skills
Workplace:
employer specific
1
2
3
Soft:
personal traits &
interpersonal skills
4
Skills
Skills for Success
(essential):
foundational

Skills for Success
Adaptability
Collaboration
Communication
Creativity &
innovation
Digital
Numeracy
Problem
solving
Reading
Writing
Source: Government of Canada

Skills for Success Creativity & innovation
Components
Proficiency
level
1. Use your imagination and curiosity
2. Identify opportunities for you to
innovate
3. Generate ideas that are novel to yourself
or others
4. Develop your ideas
5. Apply your ideas
6. Facilitate a creative and innovative
environment for yourself and others
Entry level
Intermediate level
Advanced level

What are Soft Skills?
The character traits and the skills and abilities to interact effectively
& culturally appropriately with others.

Critical thinking Strong work ethic
Professionalism
Continuous learning
The character traits and the skills and abilities to interact effectively
& culturally appropriately with others.
Leadership
Emotional Intelligence
What are Soft Skills?
Respect for diversity

Soft Skills Exercise
GREETINGS
1) How do you greet colleagues in your home
country?
Would you greet them the same way or
differently in Canada?

GREETINGS
2) How do you greet managers in your home
country?
Would you greet them the same way or
differently in Canada?

FEEDBACK
3) How would a manager
give negative feedback
to an employee in your
home country? Would it
be similar or different in
Canada?

Positive feedback
Negative feedback
Positive feedback
FEEDBACK
3) How would a manager
give negative feedback
to an employee in your
home country? Would it
be similar or different in
Canada?

What nursing skills are used when giving
injections?
a. Workplace
b. Technical
c. Skills for Success
(essential)
d. Soft
1. Read Dr.’s instructions
& communicate with patient
2. Reduce the patient’s anxiety
& make them feel comfortable
3. Find the muscle/vein
for injection & administer
the injection
4. Follow hospital procedures
Skill
Task

What are Transferable
Skills?
The skills and abilities that can be
transferred from one job to another.
They can be technical skills,
essential skills or soft skills.

Examples of Transferable Skills
Teamwork Communication Critical Thinking Numeracy
Leadership Digital Fluency Management Learning

Trains staff & collaborates
with other teams
Scenario: Transferable Skills
2-year work experience in IT
Master’s degree in IT Engineering
Monitors the performance of
projects
Troubleshoots network, software
& installs security systems
Meets time & budget deadlines
Analyzes apps, improves
processes & policies
Analyzes harmful apps & projects
solutions to leads & clients
Builds tools to enforce
security standards
Writes clean & efficient codes

Transferable Skills of an IT Engineer
Project Management: Scheduling,
planning, resource allocation, time
management, risk management
Technical & non-technical
communication
Critical thinking &
problem-solving
Research & analytical
Teamwork, collaboration
& interpersonal
Adaptability, flexibility
& multi-tasking

Alternative Career Options: IT Engineer
IT Consultant
Technical Writer
Web Developer
Quality Controller
Salesperson
Industry-specific Recruiter
College Instructor
Project Manager

Success Story
Math
Teacher
Understanding transferable skills and
identifying alternative career options

Success Story
Math
Teacher
Insurance
Advisor

Success Story
Math
Teacher
Insurance
Advisor
Mortgage
Consultant

Success Story
Math
Teacher
Insurance
Advisor
Mortgage
Consultan
t
Brokerage
Company
Owner
Insurance
Advisor
Mortgage
Consultant

What transferable skills
and alternative career
options might you have?

What is a Regulated Occupation?
• Governed by a regulatory body
or professional organization.
• Professionals must meet required
standards.
• You must have a license or certificate
to work.
• Qualification recognition can take time
& cost money.

Bridging Programs
Short, focused training programs
Designed in partnership by colleges & universities,
regulatory bodies, employers & community organizations
Address learning gaps of internationally educated professionals
May provide language training, preparation to write
licensing examinations & other relevant content
Classroom-based (most include workplace-based experience)
1
2
3
4
5

Post-secondary education in Canada
COLLEGE
Certificates,
Diplomas,
Advanced
Diplomas &
Bachelor Degrees
Bridging
Programs

COLLEGE
Certificates,
Diplomas,
Advanced Diplomas
& Bachelor Degrees
Bridging
Programs
Bachelor’s,
Master’s & PhD
Degrees
Bridging
Programs
UNIVERSITY
Post-secondary education in Canada

What Communication Skills must I have?
Speak with clear pronunciation, be easily
understood and use the correct forms
of politeness

of politeness
Read and understand what you read

of politeness
Write in a clear and succinct manner

of politeness
Communicate effectively in the workplace
and in your occupation

of politeness
Listen and understand Canadian accents,
jokes, sayings, sarcasm, speed of talk &
non-verbal communication
Communicate effectively in the workplace
and in your occupation

Michael started working at a new engineering firm. He was
facing difficulties as he was assigned new projects he had
never seen before and did not know what they even were.
One of those projects was to design a bus wash system.
Self Reflection
Would you react similarly to Michael? What would you have done differently?
Communication Barriers – Part 1
Michael was reluctant to tell his supervisor or colleagues
that he did not know what a bus wash system was
because he did not want the company to be disappointed
in him. He was aware that colleagues were frustrated with
him and complained.

• Michael’s Canadian Manager, Jennifer, told him to be
more proactive and a self-starter.
• Jennifer also told him he needed to show more
initiative and take ownership of projects. He needed
to reach out to different individuals on the team and
engage others to help push him forward on his
projects.

Push him
forward
Proactive Responding to a situation before it needs
to be taken care of
Self-starter Starts work on their own without being told
Show more
initiative
Goes beyond just doing their job
Take
ownership
Take full responsibility for a project from
start to finish
Push him
forward
To progress regardless of difficulties
or obstacles
Definitions

Based on this exercise, can you
identify some Canadian
Workplace Values?
Canadian Workplace Values

Employees are expected to:
Push him
forward
Individualistic and egalitarian
• be self-reliant
• show initiative
• identify problems
• suggest solutions to their managers
• discuss what actions should be taken
Canadian Workplace Values

Push him
forward
Workplace Scenarios
Scenario 1
Working on Saturday
Scenario 2
Small Talk
Scenario 3
First Language
Scenario 4
Accent
Scenario 5
Using Acronyms
Scenario 6
Team Player
Scenario 7
Ma’am
Refer to Handout #4

Push him
forward
Scenario 1
The team is trying to meet a tight deadline. The supervisor, John, asks Aimee if her
team can work on Saturday morning. Aimee replies by saying, “Saturday?” John says
it will only be for a few hours. Aimee replies, “Yes”. John tells Aimee that Daniel’s
team is also working on Saturday which should make things go faster. Aimee replies,
“I see”. John asks Aimee for confirmation that her team will work Saturday morning.
Aimee replies, “That might be possible”. John replies, “Great!” On Saturday, Aimee’s
team does not show up for work.
What are the communication barriers and how can the situation be resolved?
Workplace Scenarios Refer to Handout #4

Push him
forward
Scenario 2
Angela has just started a new job in Canada. She sees that her colleagues engage in
a lot of small talk. She wants to be included so she joins in on different conversations.
She does not know what they are talking about so she decides to ask questions:
“How old are you?”, “What church do you attend?”, “Are you married?” “How much
is your salary?”, and “How many children do you have?” Her colleagues glare at her.
Some appear to ignore the questions, while a few briefly answer some of them. For
the most part, her colleagues return to what they were originally discussing.

Push him
forward
Scenario 3
Flora recently started a new job as a health care aide in a personal care home in
Canada. She feels very comfortable that some of her coworkers are from the same
country. Although fluent in English, she chooses to communicate in her first language
with co-workers of the same background. Other co-workers, who do not understand
what they are talking about, feel excluded, and are making negative comments about
Flora and her same-country co-workers. Flora has also observed some of the
resident’s family's faces and body language appear to tighten up when she refers
to their parents as either “mommy” or “daddy”.

Push him
forward
Scenario 4
Avi arrived in Canada 2 years ago. He found a job as a Project Manager. There is a
new project that is about to start which will operate virtually. Avi has been assigned to
lead the virtual team. He has great leadership skills and is very qualified to lead this
project. Many of the virtual team members have difficulty understanding Avi’s accent.
They are extremely worried that they will not be able to understand Avi and will be
unable to complete the project because of this. They make a formal request to the
Director to change the lead of the virtual team. This is the first time Avi has been
accused of not being understood at work.

Push him
forward
Scenario 5
Kiren is a new employee at a Canadian company that uses many acronyms. Kiren
does not understand what the acronyms represent and struggles to figure them out.
Kiren’s manager Dave has been with the company for a long time. He has been
accustomed to using the acronyms for so long, he has forgotten that not everyone
understands them. Dave believes the onus is on his employees to tell him if they do
not understand something. Dave assumes that Kiren understands the acronyms as
he has never asked for clarification. One of the things that Dave knows he must deal
with is Kiren referring to a fellow worker as “crippled” and female colleagues as
“girls”.

Push him
forward
Scenario 6
Before arriving, Isaac learned that success in the Canadian workplace meant being a
good team player. For Isaac, this means agreeing with the group consensus and
never questioning the supervisor’s ideas. Pat is Isaac’s manager who expects
employee participation at team meetings. For Pat, this means challenging one
another’s ideas
as a means of innovation. Isaac never comments, criticizes, or brings up new ideas or
solutions. Pat is beginning to think that Isaac’s English is not as good as she thought.

Push him
forward
Scenario 7
Jill was very excited to begin her new job in Canada. She greeted her supervisor
respectfully every day by saying, “Hello Ma’am” with a very slight bow. Her supervisor
Ruth hated to be called Ma’am and was insulted that Jill thought she was so old.
Several times, she told Jill to call her Ruth, but this made Jill uncomfortable so she
continued to address Ruth as Ma’am.

Push him
forward
Workplace Communication Skills

Push him
forward
Deliver Clear, Coherent &
Concise Messages

Push him
forward
Concise Messages
Participate in
Small Talk

Push him
forward
Concise Messages
Participate in
Small Talk
Use Culturally
Appropriate Language

Push him
forward
Be an
Active Listener
Concise Messages
Participate in
Small Talk
Use Culturally

Push him
forward
Be an
Active Listener
Concise Messages
Participate in
Small Talk
Check for
Understanding
Use Culturally

Push him
forward
Be an
Active Listener
Concise Messages
Participate & Be
Solutions-Focused
Participate in
Small Talk
Check for
Understanding
Use Culturally

Push him
forward
Be an
Active Listener
Concise Messages
Participate & Be
Solutions-Focused
Participate in
Small Talk
Use Appropriate
Body Language
Use Culturally
Check for
Understanding

What can I learn from the Job Bank?

What does “Canadian Experience” mean?

It means having the appropriate Canadian
soft skills to integrate successfully into the
Canadian workplace.
Employers want to know if you:
• understand the Canadian workplace culture
• will “fit in” and get along with your coworkers
and customers.
It does NOT mean that you need to have worked in a Canadian
organization or that your overseas experience will not be considered.
What does “Canadian Experience” mean?

Camille is interested in returning to work.
She has been out of the workforce for quite some time.
She has never worked in Canada.
She hopes to return to work in the IT field.
How could Camille learn about and
prepare for the Canadian workplace?
Canadian Experience – Camille’s situation

Volunteering?
Mentorship?
Informational
Interview?

Volunteering?
Mentorship?
Job
Shadowing?
Informational
Interview?

Paid
Internships?
Volunteering?
Mentorship?
Informational
Interview?
Job
Shadowing?

Preparing to find a job
How did you find
your last job?

HIDDEN JOB
MARKET
f
of all available jobs
are filled without ever
being advertised
Ryan, R, Forbes. Job Hunting? Five tips to beat out the competition, January 14, 2020

HIDDEN JOB
MARKET
80%
being advertised

HIDDEN JOB
MARKET
80%
being advertised
NETWORK
of all jobs are found
through contacts

HIDDEN JOB
MARKET
80%
being advertised
NETWORK
63%
of all jobs are found
through contacts

Social Media & Job Search
94%
of Job Recruiters search
LinkedIn to find employees.
78%
of employers hired someone
through a social media network,
mainly LinkedIn.
Ryan, R, Forbes. How to let recruiters know you’re open to a new job using LinkedIn?, February 24, 2020

Self-employment? Want to start a business?
Build your credit score if you want a business loan
Learn about prospective customers
Find a business mentor who can provide guidance and advice
Develop a business plan
Find a program for business owners which can help implement business plan
Owning a business can be a great way to gain Canadian work
experience and earn income:

Small
97.9%
(<100 empl.)
Medium
1.9%
(100-400 empl.)
Large
0.2%
Businesses in Canada
Government of Canada, Key Small Business Statistics, January 2019.
Of all businesses…

Canadian Job Search
Resume
Job
Interview
Cover
Letter
Elevator
Pitch

Understand the Canadian labour
market & how it relates to your
occupation.
Start the licensing
process now.
Identify your
transferable skills.
Determine how you
will gain Canadian work
experience.
Start preparing for the Canadian job market before arrival:

Conduct research to learn about the Canadian workplace
culture and the tools and skills you need for your job
search.
Expand your professional network to uncover
jobs in the hidden job market.
Ask your PfC Employment advisor about opportunities to
attend employment-related workshops both pre- and post-
arrival.

What have
I learned?
What are my
next steps?

Planning and preparation
are the keys to maximize
your opportunities.
PfC is here to help you
make informed decisions
and take action.
Apply the actions from
the GO session.
Research about flying
and landing procedures.
Complete the Document
Checklist.
Study the links and materials
provided by PfC.

Planning for Canada: Next Steps
Create your Action Plan.
Engage with committed
in-Canada advisors to put
your Plan in action.

Your Personalized Planning Session - PPS
You will receive a reminder prior to the
PPS session.
Arrive early to check your audio.
Use the same link as you did for today.
Bring your list of questions.
Turn on your microphone.

Michaëlle Jean
Former Governor General
Mohamad Fakih
Franchise owner
Adeola Olubamiji
Founder of STEMHub
Deepa Mehta
Oscar-nominated filmmaker
Florfina Marcelino
Former politician
Tobias Lütke
Founder and CEO of Shopify
Canada is a country of immigrants

Planning for Canada
Planning for Canada /
Planifier pour le Canada
@Planning4Canada

Thank You

New GO PPT_April 2022.pdf.pdf

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