This document outlines a 4-step process for formulating a research problem: 1) Conceptualization which involves determining if a problem is worthwhile, timely, and solvable. 2) Gathering background information from experience, literature, and experts to identify gaps. 3) Rereading literature to find specific gaps. 4) Formulating the actual problem statement and justifying it by showing deficiencies in previous work. The example problem formulation examines how learning management systems can be used to foster writing skills at the tertiary level, justifying this by citing previous studies showing current teaching practices are insufficient and technology may provide collaborative learning opportunities.