Victoria Van Dijk is seeking a new position and provides a resume highlighting her skills and qualifications. She has experience in lean manufacturing as a Lean Champion, sales coordination, customer service, and laboratory supervision. Her skills include problem solving, sales, organization, communication, and computer proficiency. She is currently leading lean implementation efforts at her current employer and has training in web development, chemistry, and leadership development.

1. VICTORIA VAN DIJK
192 Sycamore Ln #44, South Lebanon,OH 45065 | victoriaevandijk@gmail.com | (937)684-3609
CERTIFICATIONS Theory of Constraints
Training Within Industry – TWI
LEADS Course Director – Alpha Phi Omega,National Service Fraternity
HTML5/CSS
Ruby on Rails
In progress - Javascript
SKILLS & ABILITIES Calm and level-headed under duress,quick problem solver, skilled in upselling and sales,valid
Ohio driver’s license with reliable transportation,cooperative and collaborative team member,
extremely organized, strong verbal communication,outstanding interpersonal skills,computer
proficient,excellent analytical skills,fast-learning
EXPERIENCE LEAN CHAMPION EBSCO/IMAGEN BRANDS - MASON
07/2016 TO PRESENT
Researched and developed initiatives thatpositivelyaffected the company’s quality,cost, people,
or delivery. Compiled and wrote standardized work for multiple departments.Lead multiple
Kaizen events for rapid improvementprojects.
SALES COORDINATOR EBSCO/IMAGEN BRANDS - MASON
02/2016 TO PRESENT
Provided excellentcustomer service to customers.Focused on quoting,upselling,and aided in
projectdevelopmentfor 745 customer accounts in the Northeastregion.Worked with 3 separate
regional sales managers and coordinated sales on their accounts.
CUSTOMER SERVICE REPRESENTATIVE EBSCO/VITRONIC- MASON
01/2015 TO 02/2016
Provided excellentcustomer service to customers,primaryadvanced order entry specialist,
maintained a professional demeanor, instructed fellow coworkers on navigation ofa new
computer system prior to launch,and worked in fastpaced and spontaneous environment.
STUDENT LAB SUPERVISOR OHIO STATE UNIVERSITY CHEMISTRY DEPARTMENT
05/2012 TO 08/2013
Set up and performed demonstrations for departmentlecturers,researched and developed new
demonstrations with lecturers,organized lab spaces,cleaned laboratoryand lecture areas,
educated in handling bio-hazardous materials,stocked laboratories,and supervised trainees
EDUCATION BLOC, SAN FRANCISCO, CA
FULL STACK WEB DEVELOPMENT
OHIO STATE UNIVERSITY, COLUMBUS, OH
CHEMICAL ENGINEERING
LEADERSHIP I am currently the Lean implementation lead atmy currentplace of employment and have been
both a trainer and floor lead in the past.I am also a trained presenter in a 3 hour Leadership
seminar sponsored byAlpha Phi Omega- National Service Fraternity. The program provides
specific training to help students improve their leadership skills.Ihave attended a variety of
professional developmentworkshops centered on learning goals,management,motivation,and
engaging students.When I teach these programs,I work with an average of 20 students per
class.